MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9857 results found
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Cheating
MTGA has a serious issue with people summoning and using mana abilities when they don't have any mana available to them. Among other things, some players are just able to ignore the effects of enchantments all together, such ghostly prison, which is supposed to require your oppent to pay 2 for each attack creature. Also, another issuing occurring is watching opponents play cards when they don't have anything in their hand, no abilities triggering to allow then to play from their deck or graveyard. Also there is a rising issue with watching an opponents life total and counters change with no triggering effects to cause it to happen. This more than likely an issue with cheat engines being run on pc developed by third party companies. As it's been an issue for many people as has been recorded on MTGA reporting before you removed the ability for people to actually report something, maybe you guys should look into fixing it or removing PCs ability to play against mobile players. In this last match, in the photos added, this specific player should have had to pay the cost for ghostly prison and wasn't, he was still unhappiness all his dual lands, even though winter moon was in effect. In a match prior to this one, the same issue ghostly prison was in effect and the player had two mana and no treasure tokens, or mana adding anything and was swinging as though the enchantment wasn't there.
MTGA has a serious issue with people summoning and using mana abilities when they don't have any mana available to them. Among other things, some players are just able to ignore the effects of enchantments all together, such ghostly prison, which is supposed to require your oppent to pay 2 for each attack creature. Also, another issuing occurring is watching opponents play cards when they don't have anything in their hand, no abilities triggering to allow then to play from their deck or graveyard. Also there is a rising issue with watching an opponents life total and counters change with…
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2 votes -
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Can't progress in "Sparky's Challenge"
New player here. Every time I beat Sparky in "Sparky's Challenge", I don't make any progress in this quest - I don't get any rewards and I'm still stuck on "0/1 Win". I've used two different decks and beaten her four times now. If this is user error on my part, please tell me how to progress in this quest - thanks!
5 votes -
Connection
On my iphone 15 and was playing earlier before the patch. Im getting the dreaded "lost your connection to the server" and nothing seems to fix it. I cannot even get into the game.
5 votes -
Fabrication Foundry Glitch
Hi! I think Fabrication Foundry is still bugged. As you can see in the screenshot, I have 2W available, and a Tinkerer's Tote in the graveyard. However, the game would not permit me to sacrifice my Petrify-enchanted Adaptive Gemguard to return it. I may be missing something, but this seems like a possible glitch with Foundry. I don't expect reimbursement, but it would be great to get if possible. Thanks!
12 votes -
2/2/2023 timeout
Authentication Timeout Error
78 votes -
Opponent has too many Triggers
If my Opponent has too many triggers on stack, I am auto passing, and the game times out, it SHOULD NOT BE A DRAW, if My opponent cannot resolve all of their triggers because of Time out, then the game should end in them FORFEITING... I was playing earlier I had a 3x ward 2, plus 2 x ward discard, and indestructable on my creature, with Cloudsteel Kirin reconfigured ( I canot los, they cannot win) My Opponent had 97 triggers on the stack, and kept double the stack with Ulaleks ability, which eventually led to a Time out on the server, and the game was forced into a draw.... this is stupid, the 30 second timer function is designed SPECIFICALLY to Prevnt that type of Game play BS, if my Opp, runs out of timers, or the timer fails to resolve THEY SHOULD LOSE! Even without the Kirin, the game should not have ended in a draw.
If my Opponent has too many triggers on stack, I am auto passing, and the game times out, it SHOULD NOT BE A DRAW, if My opponent cannot resolve all of their triggers because of Time out, then the game should end in them FORFEITING... I was playing earlier I had a 3x ward 2, plus 2 x ward discard, and indestructable on my creature, with Cloudsteel Kirin reconfigured ( I canot los, they cannot win) My Opponent had 97 triggers on the stack, and kept double the stack with Ulaleks ability, which eventually led to a Time out on…
3 votes -
terramorphic expanse
Very minor bug, but the Jumpstart version of Terramorphic Expanse does not have the updated oracle text (the ONE version does)
1 vote -
shuffler
fix the shuffler
72 votes -
draft does not track wins or losses
In Premier Remix Draft: Artifacts, I keep playing games and they do not get recorded. After every game, victory or defeat, it keeps showing that I'm 0-1. It's cool to get free games, I guess, but my deck is sweet and I would have gotten to 7 wins, but no reward.
5 votes -
loss in premium draft
I had a phantom loss in this premium draft on 1/3/2024. I just won a game and returned to the results screen with a 3rd loss and the highlighted claim button.
9 votes -
Repulsive Mutation Did Not Work
I cast repulsive mutation on my opponents doppelgang, and opponent is tapped out. I have a 6/5 panther in play. There is no way his doppelgang should resolve, but it does anyway. How is this possible?
Please reimburse.
5 votes -
Talion is bugged
Talion triggers on X spells even though he shouldn’t. My opponent chose 2, and Talion triggered when I cast Old Stickfingers for X=3. This should have had a mana value of 5 on the stack and Talion should not have triggered but it did.
15 votes -
Mtg Arena - problem server connection
Dear wizards,
This post is to signal a major server connection problem with the mtg arena app.
The game and the app are really amazing, but this problem is seriously ruining it all.
Basically, if you lose internet connection even for just a fraction of a second, the game stall and a message "waiting for the server" appears. But the app never reaches the server again. You can wait for hours looking at this message, but the app will never reconnect. The only way is to shut down the app and starting it again, but this process takes time and, in the meanwhile, you lose the game.
Please belive me, it happenss all the time, even if you lose connection for less than 1 second. And it happens obviously to my opponents as well, as sometimes they just do not play for a while and then suddenly, they start playing again on the following turn, after draining all their timeouts. This is, again, because they had to restart the app to connect again.
PLEASE NOTE THAT THIS PROBLEM IS NOT RELATEDTO THE DEVICE THAT I USE TO PLAY! It happens on my laptop, as wall as on my i-pad and on my phone.
This is very annoying for many reasons:
1) you spend a lot of time just staring at opponents' timer draining, and then you win the game just because the opponent skipped their turn
2) you spend a lot of time just staring at the 'waiting for the server' message or waiting for the app to restart and load the match again, and then you lose because you skipped one turn;
3) the most interesting part of the game for regular players is to compete for the mythic ranking, and it is annoying and not fair to lose or win according to server connection and not on the basis of the deck and how you play it.Please, please, please, I urge you to solve this problem as soon as possible. It is ruining the whole game.
This game is too good to be ruined in this way.Thanks for your attention,
Andrea.Dear wizards,
This post is to signal a major server connection problem with the mtg arena app.
The game and the app are really amazing, but this problem is seriously ruining it all.
Basically, if you lose internet connection even for just a fraction of a second, the game stall and a message "waiting for the server" appears. But the app never reaches the server again. You can wait for hours looking at this message, but the app will never reconnect. The only way is to shut down the app and starting it again, but this process takes time and,…13 votes -
Rope keeps going when I'm taking actions
I had set up a combination of Ardent Elementalist with Unexplained Disappearance so that I could loop them and scry each time to find the card that I needed from my library. After doing the loop only 4 or 5 times my rope not only started going, but when I continued to take actions it never stopped and time was never added back onto the rope. After only a couple more times my turn was passed.
4 votes -
quick draft
My quick draft got stuck on loading screen after the update.
45 votes -
draft game counted as a loss when my opponent conceded
I was at playing Throne of Eldraine Premier Draft. 6th game (my record was 3-2). My opponent conceded on the 11th turn, and my screen said Victory. I have the game record on 17lands, yet, I was given a loss and the draft screen said I now had 3 losses. I would like (at least) my 4 win prize and another draft. I spent 1500 gems.
21 votes -
cheating
I not surprised. This person cheated heaver, destroying all my creatures with out paying any mana or any thing. The person didn't even play a card. "Thank you" MTG for allowing this to happen on your game. Waiting for the day WotC close down or sell.
3 votes -
Cannot equip 10th Phrase (emote)
The 10th emote line (Phrase type) cannot be equipped, because you get a warning that you're over the limit, even though it shows you not being over the limit.
42 votes -
Fight with deathtouch doesn't kill opposing creature
Fought with a deathtouch creature and the opposing creature did not die, caused me to lose a match in draft.
4 votes -
Playing less and less. Tired of Fixed Wins and Losses.
I play over the board Magic three days a week, about 18-27 a week in total. In three weeks of play, I'll have one or two games that were landslides. I lose, no chance. It happens.
On MTG Arena, EVERY TWO OF THREE GAMES is a landslide, where one person has absolutely perfect cards to match anything you could possibly do, or gets ridiculous draws in dramatic contrast to your horrible draws at crucial moments in the game.
I'm so tired it and find myself playing less and less. I know I'm not the only one that's seen this. Streamers complain about it to thousands of followers. I don't know how WotC isn't embarrassed of the product they've put out.
I play over the board Magic three days a week, about 18-27 a week in total. In three weeks of play, I'll have one or two games that were landslides. I lose, no chance. It happens.
On MTG Arena, EVERY TWO OF THREE GAMES is a landslide, where one person has absolutely perfect cards to match anything you could possibly do, or gets ridiculous draws in dramatic contrast to your horrible draws at crucial moments in the game.
I'm so tired it and find myself playing less and less. I know I'm not the only one that's seen this. Streamers…
7 votes
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