MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10184 results found
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Game stopped/eternal roping
My opponent never made a move, but started roping (timing out) before the first turn of the game. The rope burned to its end but hasn't stopped. It's been over 10 minutes now. I can concede (I think) but if I don't then the game is stopped and endless.
8 votes -
Midweek magic
Midweek magic on Arena is a great idea but could be improved. For example, almost every month there's an event that repeats something that is regularly available such as Standard or Alchemy. These should be replaced with Pauper and Artisan, which are a ton of fun and a great entry point for new players. Also, too much Momir!
55 votes -
Crash antes de iniciar partida en draft premier
Cuando esta por iniciar la partida. Crashea y me saca. Quiero iniciar rápido pero me deja esperando 10 minutos.
4 votes -
Unable to find Ranked Constructed Events
When I hit play I have no options to play Ranked Standard BO1; or ranked explorer or Alchemy or whatever
I see what you're suggesting. I'm not in tutorial mode. Just when I go to events I can see Standard Event... but I don't have access to the ranked constructed events; just unranked.
I have no access to any ranked constructed events. I've played Alchemy Events, Standard Events and my ranking doesn't change.
I was able to find ranked individual games in the play tab - but not ranked events
4 votes -
Waiting for server made me lose a Premier Draft match
Waiting for server made me lose a Premier Draft match. Arena server malfunction made me lose a match and this cost the whole premier draft entry. This was not an internet problem, because I was using my internet for other reasons during the match. Só I need a refund for this draft because the lost was an Arena issue
9 votes -
Product Suggestion Leave Historic Alone
With the new Alchemy format, can we please have it separated from Historic? You are going to be nerfing cards considering the standard environment, please leave them alone for Historic decks.
2,465 votes -
repeatedly gathering local files bug
Every time I start MTG Arena, the game is "gathering local files" which takes a couple of minutes (on PC via Steam).
Temporarily, this issue can be fixed by setting the registry entry "HashFilesOnStartup_..." to 0.
But when restarting the next time, it is gathering local files again.17 votes -
NEW FROG SHOP IS TRASH, MAKE EVENTS FREE, THIS IS NOT MTGO THANKS.
New frog shop is trash, just make events free, i have to pay to partecipate in an event, it doesn't make sense to lock an event behind a paywall, it's rather frustrating, and predatory in it's execution.
5 votes -
Wick with Lifelink doesn't gain life with activated ability
Giving Wick, the Whorled Mind lifelink (via a lifelink counter by Nezumi Prowler) and then activating his ability to fling a snail and draw cards, I did not gain life when Wick dealt the damage. The result I expected is that you would deal damage, draw cards, and gain life equal to the rat's power because it says that he deals the damage himself.
3 votes -
Dopplegang
GreError. Cast Dopplegang on virtue of strength with a multiple of 4 or higher and it instantly does the error. Especially if I go and copy lands.
11 votes -
Just uninstalled due to Roping/AFK players
Ever since the debut of this game I've ran into too many people roping after a clear loss. I've even ran into people just afk at the mulligan stage. This is annoying and has made me uninstall the app. I'm convincing all my coworkers, friends, and family do the same since WOTC hasn't implemented a clear plan to prevent any of this. No bans, no warnings, no reporting, nothing.
7 votes -
Match making and the shuffler
I like mtga but I feel that the program is rigging matches. Im tired of drawing 2 lands every game. My hands are either mana flooded or mana screwed. I don't even try using a mulligan anymore because I either get screwed harder or flooded. For some reason I get flooded or screwed hard against mono red. I noticed that most of my lost games have been because of this. I understand that no hand is perfect but I NEVER had an issue this consistent in paper magic. Please stop rigging our ranked matches. Or please fix your shuffler. Mtga…
19 votes -
your land algorythm is totally *********
your land algorythm is totally *********, drew 11 lands among 16 in a draft deck, and the amonunt of times this happens can't be random
4 votes -
Cube Draft TriLand cant use
If you try to use Tri-Land card (Ex:Raffine's Tower) in a cube draft, it will look like this image and you won't be able to use it.
Refund the participation fee.5 votes -
Code not working
I recently bought one of my first decks in a local store but the code inside for mtg arena is not working, i keep getting the message that it was "invalid or already used" is there any support i can get for this issue?
4 votes -
Product suggestion
Heist sucks. It's just terrible. Period
6 votes -
Destroyed indestructible
Using Sliver Hivelord and maskwood nexus to make creatures indestructible but a card that said “ each player with a power 4 or greater draw a card, then destroy all creatures” destroyed all my creatures, which should not be possible by definition. Also it would not let me get a capture log. Playing from iphone 13 promax
3 votes -
Set Collection has the wrong set size for BLB
Set Collection has the wrong set size for BLB
BLB set has 64 rares and 22 mythics, but the collection screen shows the set as having only 60 rare and 20 mythic cards- Give us the steps to reproduce the bug: go to set collection screen, click on BLB set
- Note which platform you’re using : both Mac and iPadOS
- Enter the actual results you’re experiencing: set lists wrong totals for rare and mythic 60/20
- Enter the expected results of the feature: should show 64/22 cards
- Add any relevant screenshots/videos: attached
- If you found a workaround, please add workaround steps:…
4 votes -
delete multiple decks since you added many
Allow deletion of multiple decks since the Game adds starter decks and pushes users over the limit through no action of their own
5 votes -
Win being recorded as win and loss
I entered a match today with 2 losses and 0 wins. At the end of the match, which I won, it showed me with 1 win and three losses (it tallied both), and I was only able to claim my prizes. I was very surprised that I was unable to play again after a victory.
62 votes
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