MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10223 results found
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Matchmaking is really fun
I'm playing the new artifact deck that has the "Simulacrum Synthesizer" card in diamond. Obviously a deck full of artifacts with which many players reach mythic easily in record time because it is an extremely good deck currently.
I protect these artifacts from cards like "farewell or Brotherhood's End" with counters although it is not always possible.
Curiously, they only match me against cards like "Karn's Sylex" well into the curve to ***** me and clearly not go up in the ranking since I have no response from artifacts on the sideboard. The algorithm knows how to harm me, it matches me against people who have cards that are perfect answers against your deck even though you know that they are completely out of use and practically no one plays them, in fact, I hadn't seen that card for 8 months, what a coincidence.I have a human deck that counters explorer's vampire rakdos quite a bit. Guess what, the algorithm only matches me 1/22 games against these, another coincidence.
I switch to the typical Azorius control which doesn't go well against this deck and guess what, it's all vampire rakdos.
So tier 1 decks are simply programmed to see fewer counters, which maintains that tier 1 status, otherwise they wouldn't sell as many wilcards. Which shows that it's all a lie and that if you are an average player and you make a creative deck that is good against the meta, you are not going to see that meta. Which shows how corrupt this system is.Don't worry, this doesn't happen to certain YouTubers, influential players or whales. They are never put against cards that counter them, never against good players, it is as if they continually have low mmr and reach mythic without trying (which is strange because they always rise to mythic but face players who make horrible mistakes. as if their mmr was always low), their opponents never give them well-curved cards that bother them, their opponents never draw well, their opponents never barely interact against their plan, etc.
It feels like these people are matched against people who work in woc and let themselves win or new players or with horrendous rng. Good business, since they give them publicity.You're familiar with seeing YouTubers who make decks with less mana than adequate but never get stuck on lands... but they will still win and put up to the fourth land in every game, carrying 23 lands as if nothing had happened, while the rest of the average players You have to give thanks if you put in the third earth, as if you didn't notice it.
They try to make us believe that the competition is not adulterated, but it is not credible. Meanwhile, average players have to be content with a ****** algorithm that never changes even though people have been complaining for years.
I'm playing the new artifact deck that has the "Simulacrum Synthesizer" card in diamond. Obviously a deck full of artifacts with which many players reach mythic easily in record time because it is an extremely good deck currently.
I protect these artifacts from cards like "farewell or Brotherhood's End" with counters although it is not always possible.
Curiously, they only match me against cards like "Karn's Sylex" well into the curve to ***** me and clearly not go up in the ranking since I have no response from artifacts on the sideboard. The algorithm knows how to harm me, it…4 votes -
Allow user to record macro of legal game actions
Enable a user to turn on a recording of game actions and to stop it when they like.
This would enable users to record true loops and cut down on the tedium of executing these loops.
If a player attempts to run a macro and it runs into a game action it cannot do the macro should run up to that point and then fail and stop.
maybe it'd be best to allow this feature to be hidden to a user in the options as it'd only be useful in certain decks and for new users too complicated.
3 votes -
Ongoing "Wait for Server" Issue on MTG Arena Android Tablet Version
Dear MTG Arena Support Team,
I am writing to report an issue I have been consistently encountering while playing MTG Arena on my tablet. After every match, the system displays a "Wait for Server" message that does not disappear, preventing me from starting the next game.
This issue severely disrupts my gameplay experience, and I am unable to proceed with further matches without restarting the application. I would appreciate your assistance in resolving this issue.
My tablet is Lenovo TB-J607F
Thank you for your support.3 votes -
Lifelink on Creature Without Double Strike Triggers Twice When Damage is Dealt by Creature with Double Strike
I applied double strike using twinferno to a creature attacking Atraxa. Atraxa does not have first strike or double strike. So when my creature deals first strike damage, Atraxa does not deal damage to it. Atraxa ONLY deals damage on the normal damage phase. But the opposing player received 14 health (double Atraxa’s power) because my creature hit it twice. But Atraxa only dealt 7 damage that turn.
4 votes -
Text invisible in settings
Using Samsung Galaxy Z Fold 2, both in cover screen and in inner screen.
After using the application for a while (either playing a match or browsing around the menus) all text in the settings becomes invisible. Both the main settings menu and the inner Gameplay and Audio menus.
When restarted, the text is visible again, and then stops being visible after using the app for a while.
The language chooser's items seem unaffected, but only when it's openez.4 votes -
Starter decks not providing the cards, not receiving starter decks from starter deck duel
Starting decks not providing cards, Starter deck duel not providing decks,
I am on PC, returning account first time on steam. My 5 mono color starter decks all say they require 20-40 wild cards to complete. The starter deck duel is also not giving me the decks after winning three times with them. As it is I don't have any decks with which to play the game due to these bugs.
7 votes -
Internet drops out for a second and you cannot reconnect to game
I have paid money for gems to be able to participate in events for the new set thunders of outlaw junction.
However, despite being close to winning this particular match, my internet dropped out very briefly.
I reset my modem, logged into Runescape on my side monitor, obviously internet is running fine, but I'm stuck idle in MTGA after "reconnection" and the game won't allow me to make any moves, forcing a loss.
This is honestly unacceptable considering a sealed event costs 2000 gems. It is best of 3 but still that is a substantial sum of money to lose based on poor reconnection capabilityI have paid money for gems to be able to participate in events for the new set thunders of outlaw junction.
However, despite being close to winning this particular match, my internet dropped out very briefly.
I reset my modem, logged into Runescape on my side monitor, obviously internet is running fine, but I'm stuck idle in MTGA after "reconnection" and the game won't allow me to make any moves, forcing a loss.
This is honestly unacceptable considering a sealed event costs 2000 gems. It is best of 3 but still that is a substantial sum of money…7 votes -
Game crash on match start
After completing a match, I queued for another. The game crashed around "opponent found". Continuing to crash every time I opened the game and trying to reconnect to that opponent, even when I restarted h computer.
14 votes -
Unable to connect
Since this morning, it is impossible to connect. We have an error during connect to server just before loading the main page. I have tested on different device (pc or mobile) and it is always the same result. The servers looks operational according to the website. So what is happening, and how can i access to the game?
Thx for your respond122 votes -
Repulsive mutation + Ivy
When i target a creature other then Ivy with Repulsive mutation to put counters on, choose 0 fro countering spells - Ivy triggers, but after the ability resolves i do not get any counters on Ivy.
6 votes -
raid bombardment failed to trigger on two occasions in one game
Previously – even earlier today! – gnome tokens created by Anim Pakal would trigger Raid Bombardment. In my last game, the triggers just stopped happening.
4 votes -
Unable to Login -> Timeout
Since today, I am unable to Login. Neither on my phone nor on my PC.
The error message just says Timeout. After a while, "Waiting for the Server" starts spinning...
And yes, internet connection is available for both!
The PC version is actually on GeforceNow. The Phone version is on my Android Device.
24 votes -
Dreadmaw's Ire
Dreadmaw's Ire is not functioning correctly in Arena for IOS. The card cannot be played during the pre-combat main phase, even though it's an instant. Please fix -- this cost me two games!
5 votes -
Shuffler sucks
Your shuffler sucks ***. Today I have played 3 matches in historic brawl, the first one went great as land drops were good. The second one I had to mulligan and went into a 3 land hand and did not draw another land until 7 turns later. Next I played a landfall deck in which I run 60 lands and started with a 4 land hand and did not draw another land until 8 turns later. This is frustrating at times and makes the game no fun at all.
55 votes -
Weird white screen after playing a game
After I played a game the screen overlay just turned like this and it won’t go back.
5 votes -
Sparky stuck on Color Challenge and Starter Deck duel
I have completed BOTH the 'Color Challenge' and the 'Starter Deck Duels' but sparky is stuck in an endless loop of "Wow, you've beaten all of the color challenges". This is my HOME page and will not allow me to participate in any other events that may show on home screen...PLEASE fix this issue. I cant participate in any in-game events that I can see showing on my friends game but not mine (and we have accomplished the same stuff in game). Very frustrating here. Ive seen forums with 30-40 people with this same issue that dates back to August. You are losing money here folks...
I have completed BOTH the 'Color Challenge' and the 'Starter Deck Duels' but sparky is stuck in an endless loop of "Wow, you've beaten all of the color challenges". This is my HOME page and will not allow me to participate in any other events that may show on home screen...PLEASE fix this issue. I cant participate in any in-game events that I can see showing on my friends game but not mine (and we have accomplished the same stuff in game). Very frustrating here. Ive seen forums with 30-40 people with this same issue that dates back to August.…
12 votes -
Turn timer problems
The turn timer gets exploited with certain decks where your opponent forces you into using up your turn timer on automatic effects. This issue needs a resolve all button so you don't lose your turn timer for having a life gain upon creatures entering the battlefield combo with gain life = +1+1 counter on target creature. It's ridiculous when somebody uses a convoluted and time consuming combo just to exploit the game's timer mechanism and force you to lose based on time that they themselves created. There needs to be a solution to this if active effects are stacking. Perhaps if the game can be made to recognise heavy stacking and afford the option to assign +1+1 counters or directed damage in bulk amounts.
The turn timer gets exploited with certain decks where your opponent forces you into using up your turn timer on automatic effects. This issue needs a resolve all button so you don't lose your turn timer for having a life gain upon creatures entering the battlefield combo with gain life = +1+1 counter on target creature. It's ridiculous when somebody uses a convoluted and time consuming combo just to exploit the game's timer mechanism and force you to lose based on time that they themselves created. There needs to be a solution to this if active effects are stacking. Perhaps…
12 votes -
Game crashes during matches
Since last Thursday (2/1/24), the app will crash during matches. Not all matches, and I can’t tell what the trigger is, but regularly enough that I’m losing matches because of it. Around 25% of matches. After restarting the app and reconnecting to the match, it still continues to crash.
I’m on an iPad 8th generation, model MYLD2LL/A , iOS 16.6.1.
I’ve tried restarting the game completely, turning my iPad completely off then on again, and even deleting and reinstalling the app. But still having the same issue.
9 votes -
Waiting for the server
It's impossible to enter to the Deck buildings, because the Server seems frozed! Giving a waiting for the server indefinitely!
5 votes -
poq
-Broken Mythweaver Poq Interaction-
Playing Mythweaver Poq after playing Ashaya, Soul of the wild, creates an unbreakable game-lock state. If there is no aristocrat type effect in play it ends the game in a draw after 5 mins of non-stop triggers. Please fix this interaction, as most decks that play one want the other. This creates unintentional loops on a regular basis, but also allows a player in a losing position to lock out the game to avoid a loss.
15 votes
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