MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10098 results found
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Connection Lost
I am trying to log in to Arena and it just gives me this error of Connection Lost: You have lost your connection to the server
82 votes -
Scry Issue
Scry completely locks my game out and will not let me choose top or bottom. I am forced to wait for a timeout, and after that, I can no longer play cards. It takes a full reboot of the program in order to continue play. Most times I can make it back to the game in time but I have lost ranked matches because of this as well. This occurs with any card that triggers a scry. It doesn't seem like anyone else is having this issue.
9 votes -
Opponent stuck in timeout
Opponent is not losing due to timeout.
I am playing in the arena sealed event and during the opponent's first main phase he went into time out, but the game is stuck after his timeout expired and the game has been stuck in his main phase for 1 hour.
183 votes -
Color Challenge
I have completed all my quest at Color Challenge, but I dont have some cards and cannot advance. ¿What should I do?
74 votes -
deathtouch + "deals damage equal to creature's power" is broken
I've now played 3 games against decks using this exploit, which is not (I believe) cards as intended.
Effects that read "deals damage equal to creature's power" like Ram Through and Devouring Tendrils should NOT read for the player's creature's deathtouch, it should just deal damage equal to the number in the box.
deathtouch + "deals damage equal to creature's power" is broken.
7 votes -
Cannot Log In even if my password is correct.
I cannot login even if my password is correct, after it loads up it will return to log in screen
6 votes -
2v2
Hi!
I would really love to get more of my friends playing with me online. I am sure that adding a 2v2 mode would be a lot of fun and a good way to get my friends playing. Right now if you wanna play with friends you play a couple of games and then you get bored. But playing with each other would be a lot more fun and I'm sure would make me pull some all-nighters :D.
Hoping I can get some balls rolling this way :)
Cheers!
Edwin
50 votes -
Level 90 mastery pass and didnt get mythic reward
I have achieved lvl 90 on mastery pass and didn't get the Mythic card reward.
On Android s20 ultra, this is the 1st time I haven't received a reward. Every other time I've leveled up its worked flawlessly.
9 votes -
Non-Standard Cards in Standard Ranked
Dear Wizards/MTG Arena
Please can you remove non standard cards from Standard Ranked matches. I believe if the name of the game mode is "Standard Ranked", players should be playing Standard legal decks. If I see my opponent is using one of these cards, I take a screenshot of the card and auto concede as I want to play standard games, not historic. As a result, my rank has gone down dramatically, causing me to be playing against players more likely to be running these cards, and so am stuck in a downward spiral.
I understand new players need cards…-
27 May 2021 - Murder.png 2622 KB -
27 May 2021 - Winged Words & Soulblade Djinn.png 3312 KB -
27 May 2021 - Woodland Mystic.png 4140 KB -
28 May 2021 - Fencing Ace.png 4102 KB -
28 May 2021 - Raging Goblin.png 4087 KB -
28 May 2021 - Angelic Guardian.png 3503 KB -
28 May 2021 - Murder.png 2958 KB -
28 May 2021 - Murder 2.png 3270 KB -
28 May 2021 - Rampaging Brontodon.png 3377 KB -
28 May 2021 - Soulhunter Rakshasa.png 3302 KB -
28 May 2021 - Murder 3.png 2924 KB -
28 May 2021 - Tin Street Cadet.png 4172 KB -
26 May 2021 - Fencing Ace.png 4164 KB -
26 May 2021 - Impassioned Orator.png 4123 KB -
26 May 2021 - Zephyr Gull.png 3077 KB -
26 May 2021 - Colossaal Majesty.png 3353 KB
11 votes -
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Daily Quest not counting spells casted
I am playing with a monogreen, and after a match it counts only some of the spells as the color of the spell requested to finish the quest.
6 votes -
Allow Direct Challenge URLs
Arena should allow URLs to open the client and prefill a Direct Challenge with format options, so that players can just pick their deck and go. This would allow Discord bots and tournament organizers to provide one-click match start solutions. The URL can be a HTTP URL that goes to a page that has an Open Arena button or auto-opens Arena; some OSes, like iOS, macOS and Android, can also intercept the URL and open Arena directly
For example, a URL could be something like this:
Starts a Direct Challenge between millenomi#90599 and example#01234 with Historic decks and Tournament…
6 votes -
フレンド対戦ができない
スタンダードのデッキ同士でフレンド対戦をしようとしたが、
対戦を開始することができなかった。7 votes -
bosca86 is cheating.
in addition to Bosca86 cheating, please can i ask that you either bring back older decks or bring forward new ones as i seem to play the same life link hand every time and its getting boring. i used to average 60 %win now its prob 30% and all done to the hand delivered. same decks just who gets lucky. also i play my friend alot at this game and we get no experience or anything for the time we spend playing. this is a shame as we love the game but it doesnt benefit us to play with friends.…
5 votes -
Opponent Executing Inifinite Loop Exhausts My Timer
Playing on mobile using a Samsung Galaxy S9. During game one opponent executed an infinite loop using Cathar's Crusade and Scurry Oak. I had a wrath in hand so I waited for them to make their tokens. I tapped out all of my mana so I could pass turn without having to resolve their triggers. Opponent made about 80 tokens then passed their turn. I noticed that my timer had been running down during their turn even though I was never passed priority while they made tokens. My turn started, I drew a card and they won the match as…
6 votes -
matchmaking issue
I'm on Diamond 3 and I was matched against a Mythic #27, what is wrong with this matchmaking???
Also, his deck uses an infinite mana loop (Birgi + Prismari + Goldspan) - so OP.13 votes -
Interaction between Kenrith's Transformation and Ashaya, Soul of the Wild
My opponent cast Kenrith's Transformation on my Commander, Ashaya. Ashaya was made a 3/3, but still turned my other nontoken creatures into Forests.
51 votes -
Missing card
Crazy I just got those card and it’s missing . Who knows how many other card has disappear from my collection.
6 votes -
Angel of Destiny
Angel of Destiny Broken at High life levels. I had a game I had to concede with a 200/204 Angel of Destiny where our life totals were over 1000 because this card is broken. Not sure what triggers it is failing, but a high life totals or if too many triggers go off this trigger does not fire. Gave my log if it helps, but from what I've seen many people have complained about Angel of Destiny and either it cannot be fixed or they don't care
6 votes -
the script is rigged
I demand a refund of my latest draft. Look at the screen shot and tell me what kind of scripted nonsense is this?
I drew 13 cards and ELEVEN OF THEM ARE LANDS! The same opponent that I played against in the first round, I drew TWO LANDS from 14 cards!
I demand a ******** answer or I swear I am forming a committee to press a legal suit against WOTC for SCRIPTED CHEATING of players money and time.
This is ABNORMAL BUSINESS PRACTICES and AN OUTRIGHT CRIME!
7 votes -
Mauvaise traduction de texte Fracture
Bonjour, la carte Fracture a été mal traduite en français : "Détruisez un artefact ciblé, une créature ciblée ou un planeswalker ciblé." .
Ayant repris MTG Arena depuis peu parce qu'il est arrivé sur Android, j'ai fait un draft majeur aujourd'hui utilisant la carte Fracture et je ne comprenais pas pourquoi je ne pouvais pas détruire une créature, maintenant je sais et je me sens frustré d'avoir piqué cette carte en plusieurs exemplaires parce qu'il y a une mauvaise écriture du texte de la carte qui induit énormément en erreur et pose des problèmes de construction de deck.
Merci de…
16 votes
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