MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
10203 results found
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Clicking "Cancel" when waiting for match to start results in a lose if status changes to "Entering match" at the same time
When you click "Cancel" while waiting for match to start (I was playing Quick draft), it results in a lose if the status on the screen changes to "Entering match" at the same time you click "Cancel".
In this log I was able to play one more match, which I won and then when returning to Quick draft -screen, instead of a win I got my third lose.
My suggestion is that there should be some kind of timer in the software for this situation, so you can freely click "Cancel" and the game actually registers it, even if the screen status changed to "Entering match" at the same time.
When you click "Cancel" while waiting for match to start (I was playing Quick draft), it results in a lose if the status on the screen changes to "Entering match" at the same time you click "Cancel".
In this log I was able to play one more match, which I won and then when returning to Quick draft -screen, instead of a win I got my third lose.
My suggestion is that there should be some kind of timer in the software for this situation, so you can freely click "Cancel" and the game actually registers it, even if the…
23 votes -
Large Stack ended in auto loss.
Had an opponent end up with a 400+ stack with a combo of Mondrak Glory Dominus, 2 Dawn of Hope and 3 Ajani welcomes. Then they played a card with X cost and created 52 tokens. Which doubled to 104. During the stack processing, my opponents own timer ran all the way out. Then my timer counted all the way down, even though it was their turn and there wasn't anything for me to do to interrupt. Then when the stack finished resolving I lost due to my timer running out, even though their timer ran out first. ****** me off because they had 3 cards left in their library and I had a Ruin Crab out with a land in hand. All their creatures but one had summoning sickness. This would have been my victory had the game not robbed me of my last turn.
Had an opponent end up with a 400+ stack with a combo of Mondrak Glory Dominus, 2 Dawn of Hope and 3 Ajani welcomes. Then they played a card with X cost and created 52 tokens. Which doubled to 104. During the stack processing, my opponents own timer ran all the way out. Then my timer counted all the way down, even though it was their turn and there wasn't anything for me to do to interrupt. Then when the stack finished resolving I lost due to my timer running out, even though their timer ran out first. ****** me…
15 votes -
Ranked Brawl
Still waiting for a ranked historic brawl queue.
12 votes -
Alchemy
Could you please, please, pretty please implement a way to toggle off Alchemy cards in Historic Brawl for players who do not want to play with and against these cards?
30 votes -
Vito and exquisite blood automatic win
If you combine Vito, Thorn of the Dusk ROse and exquisite blood you automatically win the game. You have to cause damage once to your opponent and the damage and life gain counters of each card bounce of each other, meaning you automatically win the game.
This needs to be fixed now
11 votes -
BAN THE ONE RING
holy ******* **** i am so enraged at wizards....THE FACT THAT I CAN'T ENJOY THE ******** GAME CAUSE EVERYONE HAS THIS CANCER CARD. Like FIRE your game designer who made this bulsh1t. The fact is i lose games because of this card, and ANYONE can splash it into their deck. LIKE I LITERALLY LOSE THE GAME CAUSE OF THIS ONE CARD?! HOW IS THAT OKAY!!!???? Wizards of the coast is the most autistic enemy of MTG. Ya'll keep ruining this game for the past 3 years, idk what happened to this company, one moment, good quality fun cards, the next ******** like solitude and the one ring and ragivan....like holy *. I LOOK FORWARD to another card company rising to the top...With just one card this dude net so much advantage i couldn't play the **** game...
holy ******* **** i am so enraged at wizards....THE FACT THAT I CAN'T ENJOY THE ******** GAME CAUSE EVERYONE HAS THIS CANCER CARD. Like FIRE your game designer who made this bulsh1t. The fact is i lose games because of this card, and ANYONE can splash it into their deck. LIKE I LITERALLY LOSE THE GAME CAUSE OF THIS ONE CARD?! HOW IS THAT OKAY!!!???? Wizards of the coast is the most autistic enemy of MTG. Ya'll keep ruining this game for the past 3 years, idk what happened to this company, one moment, good quality fun cards, the next…
6 votes -
White Sideboard Menu
Sideboard Menu is white, cant read numbers and land card names
19 votes -
Decklist is Glitched white
There appears to be a problem with the Deck List. It appears to be white and does not show the number of copies of the card in my deck. This is occurring in both deck builder and in traditional ranked play when sideboarding cards. Anyone else experiencing similar issues?
31 votes -
Paid for Mythic rare pack, did not get a mythic rare card
I purchased one of the Kamigawa mythic card packs but did not receive a mythic card in the pack
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135 votes -
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Golden Pack error
I have bought the ten packs i need for getting a golden pack, in fact, the progress bar is full but the golden pac wont appear in my inventory
I have tried to reestart the game and oppened it in different devices but it wont work
16 votes -
The game is just not random - make it random
This type of thing happens to often. I can't enjoy your products or justify spending money because I don't get to play games of magic instead I just experience extreme luck swings either for me or my opponent. We would all be happier if you just made things random.
8 votes -
Mythic Rare Wildcard from Mastery Pass Reward not being added to user account
- Reach level 65 of Crimson Vow Mastery
- PC
- Not getting a Mythic Rare Wildcard
- Getting a Mythic Rare Wildcard
This happened not only once.
It seems rather suspicious, that somehow out of all the Mastery Pass Rewards, only the Mythic Rare Wildcards don't drop as a reward in the Crimson Vow Mastery Pass.
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208 votes -
Indestructible creature gets destroyed
I had my Indestructible creature destroyed by a destroy target creature equal to the number of cards in graveyard. That shouldn't be destroyed when it hits it's indistructible phase. it is a destroy target creature not a untargetable destroy creature spell.
13 votes -
Infinite Loops
Infinite loop timeout on non-infinite interactions should not exist. I was playing a game with a chip damage deck, lots of ways to inflict little bits of damage on enemy health, there were three Exquisite Bloods on the field, and three gain +1/+1 per health gain cards. Now yes, every time this interaction popped up it took a while to get through, but that's what happens when you have two highly developed lifegain decks swinging at one another. But at the end of the day, these stacks were finite. Arena needs to revamp their infinite loop detection system, and have a means to verify that the current stack will in fact be infinite before it forces a draw. I just wasted an hour on a draw game, when I had gained a decisive positional advantage and was on the path to victory. Please fix this issue.
Infinite loop timeout on non-infinite interactions should not exist. I was playing a game with a chip damage deck, lots of ways to inflict little bits of damage on enemy health, there were three Exquisite Bloods on the field, and three gain +1/+1 per health gain cards. Now yes, every time this interaction popped up it took a while to get through, but that's what happens when you have two highly developed lifegain decks swinging at one another. But at the end of the day, these stacks were finite. Arena needs to revamp their infinite loop detection system, and have…
13 votes -
Broken Logs in 2021.8.0.3855
Since 2021.8.0.3855 update many things 3rd party devs rely on in log is gone.
The most painful endpoints we currently miss are:
*PlayerInventory.GetPlayerInventory
*PlayerInventory.GetPlayerCardsV3
*PlayerInventory.CrackBoostersV3
*Inventory.Updated
*Draft related endpointsWe understand that seemingly your backend undergone refactoring and there's no more remote procedure PlayerInventory, but there's definitely it's analogue, and please make it write data to the log.
To summarize, we need following data from log:
* Player's collection
* Player's actions in Draft
* Player's inventory updates
* Players decks WITH DECK STRUCTURE (not like now, only names and some diagnostic data).748 votes -
Game is BROKEN
Aside from the OBVIOUS fact that this game is so **** rigged and broken, I'm not sure why I even post about this bug, but MAYBE the hackers can have a better game if it gets fixed. Whenever I close out of this terrible excuse of Magic, it freezes, Now, I know most people quit out by ALT+f4 of this trash, but it still should not lock up EVERY **** TIME.
10 votes -
No mythic card reward mastery pass
I've won the mastery pass mythic card reward but i've recieved an uncommon reward (groom's finery). Here is the log. Can I have a Mythic reward please?
20 votes -
Urabrask / Spellchain Scatter
So this needs to be fixed ASAP.
I just got killed by a hacker who was able to loop an infinite situation to whittle me down. Not sure if this is a bug or not, but if it’s not and you use this technique to win, you’re scum.
With Urabrask on the field, it’s affect states:
“Whenever you cast an instant or sorcery spell, Urabrask deals one damage to target opponent, add one red mana.”Opponent then played Spellchain Scatter, an instant that allows you to conjure a duplicate of the next instant or sorcery spell you play. Immediately played a second Spellchain Scatter, which caused an infinite loop due to the mana being gained from Urabrask, and it pinging for one damage every time.
I’m not sure if this is legal but I can’t see how it would be allowed!!! There is literally no counter if you have no mana available yourself.
Cheaters name on Arena is GerVasO.
This is straight up garbage and not how magic is meant to be played! Beyond ****** to see this kind of **** being exploited in mythic ranks.
So this needs to be fixed ASAP.
I just got killed by a hacker who was able to loop an infinite situation to whittle me down. Not sure if this is a bug or not, but if it’s not and you use this technique to win, you’re scum.
With Urabrask on the field, it’s affect states:
“Whenever you cast an instant or sorcery spell, Urabrask deals one damage to target opponent, add one red mana.”Opponent then played Spellchain Scatter, an instant that allows you to conjure a duplicate of the next instant or sorcery spell you play. Immediately played…
9 votes -
Not recieving XP for the daily and weekly wins
- Win a match .
- PC
- Not recieving XP for a lot of wins
- Recieve the XP for each win
14 votes -
intentional stalling
players stalling ou the game when thye have no hand and no graveyard. stop rewarding slow players who eat at their desktops THAKS!
11 votes
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