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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9851 results found

  1. game is rigged

    Tested 50 games each!
    I play brawl only. With that being said, lets start with match making!
    Decks have a algorithm pre-set and deteremens what deck you go agaist!
    Example, if you play with Esika, God of the Tree then 90% of the time you will go against the same deck or Magda, Brazen Outlaw. tested 50 games!!!!
    Second deck i played with 50 times is Lurrus, of the Dream. Not s single time i got the two decks above but instead two to three other decks....

    I mean seriously, your not eben trying to hide the fact that your…

    26 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Didn't get daily quest XP?

    Completed a 750xp daily quest, and now I'm still only 725xp toward the next mastery level. Did I not get the XP because I finished the quest in a Mirror, Mirror game?

    32 votes

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    4 comments  ·  Events  ·  Admin →
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  3. End Season Rewards

    Did not received packs this season on rewards

    22 votes

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    3 comments  ·  Events  ·  Admin →
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  4. log bug

    Log in death loop. Correct user/pass, but returns to log screen forever

    20 votes

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  5. Jump start bug

    Jump start not allowing me to continue after confirming my picks

    13 votes

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  6. Rigged

    Love how you ignore the comments regarding how rigged the game is. Just adds validation to the issue. Shamelessly rigged and a blight to the MTG world. Sad that such a beautiful game has stooped to such petty greed. Speaking of greed, here is something that even imbecilic money grabbers like yourselves should understand.
    ; you would make so much more money if you enticed people to keep playing instead of turning them off the game due to its rigged functionality.

    47 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  7. 2 land again!

    4 out of 6 games 2 land starting draws.... LOL what a Joke

    28 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Cheating

    Quit dictating how I play the game just because you want me to play a card because I can doesn't mean I have to or should. It's ridiculous when the game does this you can tell it wants you to play this way because when you don't it gives you trash that isn't useful until you have to discard or it swamps you with land cards until your opponent has so many creatures on the field you don't stand a chance. This game is rigged it cheats and crashes to make you lose and spend money which I will not.…

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Game loss without playing

    Hi,
    I made a premier draft deck. Went to play my first game - I saw my opening hand but was not able to keep or mulligan then it suddenly went black, and after some time the program went back to the draft screen with the option to play a game, but did not register a loss at that stage. Then later I came back to the screen and it registered me a loss for the draft - but I did not play the game, and I was not able to play it. This is unfair that I am not…

    61 votes

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    4 comments  ·  Events  ·  Admin →
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  10. Got 20 gems instead of a rare

    I opened a Kal pack and I received 20 gems instead of a rare. I don’t have the entire Kal rare collection.

    14 votes

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  11. 22 votes

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  12. Please add game replays

    Please add a game replays function to MTG Arena, so that I can rewatch games I played. Being able to share replays would be good too. And the ability to invite friends into the session to watch with you.

    27 votes

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  13. MTG ARENA MULTIPLAYER

    My name is William, I am a 36 year old successful real estate dude played magic since I was a kid. Magic is a game that is more fun with 4 people. I would pay pretty much any amount of money to play mtg arena up to 4 players. I beg you to Invest in multiplayer and I promise you, you will see millions of people come back to MTG who used to play over the last 26 years. Mtg arena is the perfect platform for the old schoolers who used to play because they dont have time to get…

    36 votes

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  14. Daily Wins are breaking the health of your play queue and driving people away

    The behavior of players around the 15 daily wins is turning the Standard Play queues into one of the most toxic queues in the game. You know there is a problem when the common wisdom of the game is "just play Ranked, you'll have an easier time." This stems Directly from the 15 Daily Wins quest. People seeking fast wins pile into Standard queue and grab fast aggro decks that win in 3-5 turns. However, that isn't all. Because the nature of the queue is fast games there are many players that opt for forcing a fast surrender. Roping every…

    8 votes

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  15. Matchmaking always making mirror matches

    I have played today exactly 20 Historic Brawl matches, and 16 of them mirror matches. It's awful, tedius, completely unacceptable. This has made me absolutely angry and I want to vomit.

    19 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. 11 votes

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    2 comments  ·  Store  ·  Admin →
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  17. Blocking players

    Please make it to where we can block recent players some people are sore losers and just exit the game when they realize they can't win. Then you have to wait for all of their time outs to expire before winning this has happened to me numerous times even with the same players I just want to Block them so I never have to play them again.

    23 votes

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  18. Getting kicked off repeatedly

    Since the last update, I have been getting kicked out of games (out of arena,, back to my phone's main screen) while on wifi or data, try to sign back in, make it to returning to active match, only to get kicked off arena again
    It doesn't happen constantly, but multiple times per day, which besides annoying, is also affecting my constructed ranking as I start matches that I cannot finish

    26 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  19. Did not receive daily quest reward of 750 gold

    1. Played Historic Brawl after which I should have completed my daily quest. Instead got the "waiting for server" screen.
    2. PC Windows 10
    3. After restarting the game, my gold collection was not updated even though before restarting, I got 750 gold.
    4. The 750 gold from the daily quest, namely "Kill 25 of your opponent's creatures", should have been added to my gold collection after completing the quest.
    16 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  20. Timers

    These timers are ******. If I have double the amount of scute swarms than tokens and my opponent all out attacks, I shouldn't be penalized by assigning my blocks. Situation- opponent attacks with 150 tokens +a handful of creatures, I have 240 scute swarms on the field, enough to block and attack back for the win. Opponent all out attacks and my * timers run out before getting all my creatures to block. Why am I getting penalized for assigning blockers. The same with my opponent, if he had a source to double his tokens, block my swarm and…

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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