MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
9851 results found
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App is crashing a lot since last update
Hey MTGA development team. Since your last update, the game is crashing a lot. It already happened in different parts, homepage, deck editor and mainly during battles. The game just close out of nothing. I have and updated android version on a Samsung Galaxy S10.
20 votes -
card style
you still doesnt fix the card style problem
25 votes -
scute Swarm costs
Scute Swarm cause me timeouts even with resolve all. I was playing against a scute swarm and I kept getting charged timeouts. Why would I get charged timeouts because they played scute and it generated 500+ tokens?
52 votes -
Missing Cards
I woke up this morning and started playing some MTGA mobile (iOS) and shortly noticed that may of my decks are missing cards. I played some last night, built a new deck, and after playing a game with it went to bed. On reflection I had cards missing then too. Not all my cards were available to build with. Many of the missing cards are from starter decks, but not all the cards will be missing from a single deck, some will be left. Also, some of the decks with missing cards are still playable. Those missing cards are still not able to be built with however.
I woke up this morning and started playing some MTGA mobile (iOS) and shortly noticed that may of my decks are missing cards. I played some last night, built a new deck, and after playing a game with it went to bed. On reflection I had cards missing then too. Not all my cards were available to build with. Many of the missing cards are from starter decks, but not all the cards will be missing from a single deck, some will be left. Also, some of the decks with missing cards are still playable. Those missing cards are still…
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44 votes -
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Historic Brawl Matchmaking
I love playing Historic Brawl and the matchmaking idea is a good one. However there should be more taken into consideration than just the Commander. In using a "stronger" commander but just doing a mid level value build I get matched up against highly tuned decks that give once sided matches. Please take more into consideration (like average CMC and specific card types like sweepers) so matches can be more back and forth and both players can enjoy the match.
16 votes -
Lands not untapping
- Lost connection (during opponent's second main phase)
- Regained connection (for my turn)
- Lands did not untap
- Had no other play than to pass the turn
- Opponent played turn, passed
- My lands did not untap again so I had to Concede
22 votes -
Friends list broken, cannot challenge friend
Friend on iOS can add me as a friend but I disappear immediately, as if I'm offline. Earlier it just said he had no friends, which is rude
Anyways, we've tried direct challenge through friendslist with identical settings but it won't start. Just gives us cancel button
43 votes -
Game used my timeouts when opponent went infinite
I was playing against an opponent that went infinite with scurry oak, soul warden and heliod, but while the triggers resolved the game was using my time outs, even though I didn't have priority. And I wouldn't lose to the combo, since I had nine live in play, solemnity in hand, opponent had less than 9 attackers, and my deck win with approach of the second sun, so infinite life and creatures wasn't a problem.
I was playing on PC.9 votes -
Matchmaking too difficult
The matchmaking is ******, always no funny games, when I change my deck, the opponent change too and no funny game too, you are creepy moneymaker...
15 votes -
Black screen with cursor.
Black screen with cursor.
52 votes -
Stalling People
There are a few people who are not that good, but stall whenever they lose, so they do not have it count as a loss. The first time I encountered one, I waited 50 minutes until it timed out (I got up and did things while I waited, I wasn't just sitting there.) I found yet another stalling person. It is obnoxious. Please stop this kind of extreme stalling! Thanks!
18 votes -
Ultra wide resolution needs to be supported in 2021
Hi,
It is about time 21:9 resolutions are supoorted, there are many players using this type of monitors and having 2 big bars on the sides is not a good option.23 votes -
Something is wrong with your shuffling system
- To recreate bug play on my account, I get absolutely ****** with my starting hands in draft I feel 85% of the time.
- Mac
- I always have to mulligan (~90% of time). I either draw 1/2 lands, no lands, or all lands. While my opponents mulligan ~30% of the time, meaning they get hands they are more comfortable with, way more often. Now if I stick with the 1/2 lands then I either get stuck only drawing lands or get stuck only drawing spells (~60% of time). My decks all have game suggested amount of lands/spells.
- I don't expect a good hand all the time, but the amount I'm actually getting bad hands is way too high, there is absolutely no way my luck is just that bad compared to others, in whats suppose to be randomized for both sides.
- I don't know if tech has access to game records, but feel free to look back at any of my games.
- My workaround is to stop playing this game, because too often I am just getting bad luck
- To recreate bug play on my account, I get absolutely ****** with my starting hands in draft I feel 85% of the time.
- Mac
- I always have to mulligan (~90% of time). I either draw 1/2 lands, no lands, or all lands. While my opponents mulligan ~30% of the time, meaning they get hands they are more comfortable with, way more often. Now if I stick with the 1/2 lands then I either get stuck only drawing lands or get stuck only drawing spells (~60% of time). My decks all have game suggested amount of lands/spells.
- I don't expect a…
18 votes -
A Bug where cards bought in 'daily deal' disappear
If I buy a card in the 'daily deal', the card I bought disappears and I can't find it. (Windows PC platform)
14 votes -
*** - Unable to Login - Timeout and Attach Failed to Drop Other Attach - ***
Before I uninstalling MtG: Arena, I couldn't open Shop or Mastery due to "Crashing with a Unity Window (red exclamation point)". I uninstall MtG: Arena and re-installing it back. Now, I can't login with either timeout or "Failed to Drop Other Attach" error. What to do?
14 votes -
HAND SMOOTHING
i AM SO TIRED OF YOUHAND SMOOTHING GARBAGE. i DON'T WANT IT AND WOULD LIKE TO NOT HAVE TO USE IT. IT IS TOTAL GARBAGE AND DOES NOT WORK. LAST SEVERAL GAMES I HAVE HAD TO MULLIGAN BECAUSE OF WHAT HAND SMOOTHIG IS SUPPOSED TO PREVENT. ONCE CAN UNDERSTAND BUT I HAVE A REAL VERSION OF MY DECK AND IT NEVER BEHAVES THE SAME WAY AS ON HERE. I FEEL IT IS WRONG THAT YOU FORCE US TO USE AN ALGORITHIM YOU BUILT FOR BEGINNERS, I AM NOT A BEGINNER AND I HATE CHEATING. GIVE ME THE OPTION TO USE IT OR NOT BUT DON'T FORCE IT. IF IT REALLY IS A BUFF THEN THERE SHOULD BE NO POBLEM WITH ME TURNING IT OFF AND TAKING MY CHANCES WITH A TRUE RANDOM SHUFFLE AND DRAW ND NOT THE THIS PREDESTINED ****. BEST CASE YOUR SYSTEM IS GLITCHING, WORST CASE IS YOU ARE MODIFING WIN RATES. BUT EITHER WAY IT DOE NOT DO WHAT YOU CLAIM IT'S SUPPOSED TO SO JUST GET RID OF IT OR LET THOSE OF US TURN IT OFF. I USED TO PAY INTO YOUR GAME BUT I CAN'T BRING MYSELF TO MAKE A PURCHASE WITH SUCH A FLAWED AND BROKEN SYSEM
i AM SO TIRED OF YOUHAND SMOOTHING GARBAGE. i DON'T WANT IT AND WOULD LIKE TO NOT HAVE TO USE IT. IT IS TOTAL GARBAGE AND DOES NOT WORK. LAST SEVERAL GAMES I HAVE HAD TO MULLIGAN BECAUSE OF WHAT HAND SMOOTHIG IS SUPPOSED TO PREVENT. ONCE CAN UNDERSTAND BUT I HAVE A REAL VERSION OF MY DECK AND IT NEVER BEHAVES THE SAME WAY AS ON HERE. I FEEL IT IS WRONG THAT YOU FORCE US TO USE AN ALGORITHIM YOU BUILT FOR BEGINNERS, I AM NOT A BEGINNER AND I HATE CHEATING. GIVE ME THE OPTION TO USE…
9 votes -
Unable to sideboard or rejoin game
I tried to concede from game 1 from the Std Metagame Challenge, and when I tried to click settings I missed and closed the window, closing the client. When I reloaded the client, the game was still active and so I conceded the game as normal. However, I was unable to see my deck (only my sideboard), or confirm any deck configuration, instead seeing the screen as shown in my file. I couldn't rejoin the game after multiple attempts, and could only concede from the settings.
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379 votes -
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Loading initial scene
Game won't load past "loading initial scene" tried reinstalling and restarting computer still doesn't work.
13 votes -
Infinite Loop
An opponent had a marauding raptor on the field and then played polyraptor. This cause an infinite loop that caused me to time out because priority was always passed to me. A player shouldn't be able to abuse the rope system to win.
28 votes -
Opponent Did Not Lose With Negative Health
I was playing in the ranked ranks and I came across an opponent who did not lose the game after the hit points were below 0, he continued playing as if nothing had happened.
65 votes
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