MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
9851 results found
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Add EDH or Multiplayer confrontation
If possible add EDH (Commander) model to the Arena plz. This is a very interesting model because it is perfect for playing with friends. Same, can 2v2 or multiplayer confrontation modes be added? If it is not convenient to be a public event, can you add this feature to a private challenge? I have many friends who choose to give up MTGA because MTGA does not support multiplayer games although they are interested in MTG
28 votes -
Consistent lag with good connectivity
Consistent lag despite solid internet connection. Makes the game unplayable and unenjoyable. Logged in for first time in a month or two and the lag isn't getting better
26 votes -
Automate infinite loops
Arena really needs a better way of dealing with loops. Infinite combos are some of my favorite decks to play in paper. But Arena sucks all the fun out of it by having the combo take forever to execute after it’s assembled. There should be some way of demonstrating a loop and repeating it a few dozen times.
An example of a deck that demonstrates this can be found here:
https://www.youtube.com/watch?v=8mF9X3VvhZw28 votes -
matchmaking issue
I'm on Diamond 3 and I was matched against a Mythic #27, what is wrong with this matchmaking???
Also, his deck uses an infinite mana loop (Birgi + Prismari + Goldspan) - so OP.22 votes -
Missing cards
I bought a bunch of Strixhaven packs and as I opened them I made notes on the new cards I'd like to incorporate into my decks (or build a new deck with). But several of the cards I made notes of don't show up in the deckbuilder as an option for me. I have checked online to see if I wrote down the wrong names, but those cards are listed on general websites as Strixhaven cards so I don't know why they won't show up in my deckbuilder.
Some of those cards are:
Time Warp
Tendrils of Agony
Weather the Storm
Day of JudgementI bought a bunch of Strixhaven packs and as I opened them I made notes on the new cards I'd like to incorporate into my decks (or build a new deck with). But several of the cards I made notes of don't show up in the deckbuilder as an option for me. I have checked online to see if I wrote down the wrong names, but those cards are listed on general websites as Strixhaven cards so I don't know why they won't show up in my deckbuilder.
Some of those cards are:
Time Warp
Tendrils of Agony
Weather the…28 votes -
deathtouch + "deals damage equal to creature's power" is broken
I've now played 3 games against decks using this exploit, which is not (I believe) cards as intended.
Effects that read "deals damage equal to creature's power" like Ram Through and Devouring Tendrils should NOT read for the player's creature's deathtouch, it should just deal damage equal to the number in the box.
deathtouch + "deals damage equal to creature's power" is broken.
12 votes -
missing cards from collection
for the past 2-3 months i've played to build a decent collection so i can make some decks.
Some cards are dissapearing from my collection, even when i have used it.
cards of the events, cards of drafts (yes, the ones that should stay in your collection), cards from packs or even for the daily rewards.So far i can name 7 cards that are missing. some of them just 1 copy. but others 2 or more.
i've noticed that if the cards arent put in a saved deck... some of them just dissapear.
how can i leave the game with an idea of a deck... and when i came back, the cards just arent there... i've been tempted to buy some of the bundles... but just can't trust if the money will be thrown to garbage.
love to know if any one has notices this into their collection and what were the solution for it.
if i need to build a deck with all my collection, its ok. but tell me! i dont want to feel cheated.
dont make this excellent game go to nowhere!!
for the past 2-3 months i've played to build a decent collection so i can make some decks.
Some cards are dissapearing from my collection, even when i have used it.
cards of the events, cards of drafts (yes, the ones that should stay in your collection), cards from packs or even for the daily rewards.So far i can name 7 cards that are missing. some of them just 1 copy. but others 2 or more.
i've noticed that if the cards arent put in a saved deck... some of them just dissapear.
how can i leave the game…
152 votes -
Give Sparky Decks
I think it would be really cool to have the ability to give Sparky access to one of my decks for training. The basic ones Sparky chooses among get old fast, and she very quickly becomes obsolete. The only point of trying out my new decks against Sparky at this point is as a sanity check that I didn't go too off the rails with a new idea.
However, if, for example, I could have given Sparky my Dimir rogues deck during Zendikar Rising, she would have become a very useful training partner. I could try a new anti-Rogues deck idea, like Kroxa-based Rakdos, against her many times to see what did and did not work for the new deck rather than having to slog through lots of freeplay games until I'd fought enough people playing Rogues.
I know Sparky's AI isn't currently the best (she often targets her own creatures with elimination spells) and I have no idea how she'd manage with multi-mana decks, but I think there's a lot of untapped potential in the Sparky feature and having a decent AI MtG player would be super impressive and might help to retain players who are frustrated with the PvP.
I think it would be really cool to have the ability to give Sparky access to one of my decks for training. The basic ones Sparky chooses among get old fast, and she very quickly becomes obsolete. The only point of trying out my new decks against Sparky at this point is as a sanity check that I didn't go too off the rails with a new idea.
However, if, for example, I could have given Sparky my Dimir rogues deck during Zendikar Rising, she would have become a very useful training partner. I could try a new anti-Rogues deck…
27 votes -
Matchmaking sucks! I am tired of constant mirror matches
Matchmaking in Arena is unbalanced and unfair and most of all unfun. Constant mirror matches suck! Constantly playing against the same decks regardless of opponent sucks! please do true natural random matchmaking. skill based and deck strength matchmaking sucks and isn't fun.
63 votes -
Crash android
Nearly during every game the app crashes. I'm back in my homescreen and I have to reconnect. After restarting the app I'm back in the game 1 or 2 rounds later.
I already reinstalled the app. No changes.
The error occurred after the last update.
My device is a Samsung galaxy S10 with Android 11.37 votes -
Game stopped on opponent's turn, timer not working, softlock forever
Playing a game against an opponent. They had the upper hand, so I can't imagine them doing this on purpose, but the game would just sit there. No timers showed up (opponent had x2 ready to go) but the timers never triggered, and the game is just sitting there waiting for the opponent to continue their turn.
log is attached.
36 votes -
brawl ranked
Can we add a ranked version for brawl and historic brawl? I prefer this game mode and it makes me sad to see it's the only official mode that does not get a ranked version.
82 votes -
Cannot access store
Every time I try to access the store, I get a black screen and it fails to load, crashing Arena. This has been attempted multiple times over the course of the last couple weeks. Thanks for your help!
559 votes -
Sound not working
I have been playing arena on iOS since lunch without issue but just yesterday my sound completely stopped working in the app and I have no idea why. I have restarted my phone and I have read that others who have had this same issue have had little to no luck even when deleting And reinstalling the app. I tend to rely on the sound for certain cues so this is essentially unplayable for me now. I will try reinstalling the app but if that does not work what is the next step?? It is not my phone because my sound is working properly and every other app.
I have been playing arena on iOS since lunch without issue but just yesterday my sound completely stopped working in the app and I have no idea why. I have restarted my phone and I have read that others who have had this same issue have had little to no luck even when deleting And reinstalling the app. I tend to rely on the sound for certain cues so this is essentially unplayable for me now. I will try reinstalling the app but if that does not work what is the next step?? It is not my phone because my…
29 votes -
"did you have fun in the match" dialog should always be available
You should always be able to access the "did you have fun in the match" dialog if you want to report that a particular match was fun or unfun. The periodic polling is nice and should probably continue but it doesn't capture all instances of unfun matches nor does it give people a chance to recognize which matches were good. I wouldn't explicitly prompt people most of the time but there should be a button you can push to report a match either way.
15 votes -
Ban exquisite blood
Why hasen't this card been banned? This card in combination with a card that has 'whenever you gain life opponent loses that much life' creates an infinite loop that stops when your life total is zero. Infinite loops shouldn't be part of this game that is just lame.
43 votes -
game crash
the game crash and impossible to join the battle after, the game crash systematicaly and i loose the game.... In a draft game
208 votes -
Sparky needs upgrade, difficulty levels, and more
I play Sparky to get a feel for my decks, but the vs-AI mode could be a fun, more challenging aspect to Arena. There is really a lot of untapped potential here. Here are some thoughts.
- Give Sparky more recent cards. Maybe from the recent beginner decks. The cards feel underpowered and dated. It just isn’t challenging playing with the most recent cards against Sparky’s older sets. I have noticed that the programming only allows it to play cards that have direct interactions (for example, Pacifism on one of my creatures). It is not programmed to play cards with activated or triggered abilities. This limits its card pool and ability for more realistic, clever play. Sparky will never be able to play a Planeswalker in its current state, for example.
- Give Sparky difficulty settings. For example, give Sparky really good tournament decks from the most recent event and that would be the “hard” setting. Such decks would also be fun to play against with our own decks. This would also make the AI evergreen.
- Make Sparky smarter. Sparky had me beat, when it had two attacking cards vs 1 defender; it dropped a +2/+2 white card on the attacker who was blocked, probably because it is programmed to do so. It did successfully take out my lone defender this way. However, the problem is that it should have used the buff card on the unblocked attacker to take me to zero and win the game, as any good human opponent would have likely done.
- Change Sparky to give the AIs differently personalities and playstyles. Chess.com is a good example of how this can be done. Each AI player has different emotes, which would add some variety and charm. Maybe make them Planeswalkers.
- Sparky is particularly bad at endgame scenarios. For example, if I am leading in health, it will attack me with all of its creatures, doing damage certainly, but doing so leaves it completely open to a game-winning attack on my turn. It should learn to block in such situations.
- When Sparky wins, it is noticeably because I got mana screwed, or drew all forests in a green-white deck. I guess this can happen to Sparky as well?
I play Sparky to get a feel for my decks, but the vs-AI mode could be a fun, more challenging aspect to Arena. There is really a lot of untapped potential here. Here are some thoughts.
- Give Sparky more recent cards. Maybe from the recent beginner decks. The cards feel underpowered and dated. It just isn’t challenging playing with the most recent cards against Sparky’s older sets. I have noticed that the programming only allows it to play cards that have direct interactions (for example, Pacifism on one of my creatures). It is not programmed to play cards with activated…
10 votes -
frozen draft
Client frozen during ranked draft.
Hopefully a refund for myself and all of my draft partners. forced to leave draft and unable to drop from premier drafting because of the frozen draft state.
265 votes -
WHY do you CHEAT your PLAYERS
It’s been officially addressed that opening hands are manipulated.
This is cheating by any standard.
It’s been officially addressed that matchmaking is manipulated by deck content.
This is cheating by any standard.
WHY do you CHEAT your PLAYERS?
The wonderful game of Magic: The Gathering has been turned into this obnoxious exercise in manipulated, cheating corporate greed called Magic: The Gathering Arena.
It is not Magic: The Gathering.
I am done with it.
22 votes
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