MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10538 results found
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Duplicate Protection Failure
I bought a throne of eldraine booster for sale today. I opened it and got 20 gems. Digging through my collection, I discovered that there's plenty of rare cards in that set that i don't have 4 of.
7 votes -
Swipe Search Library
Currently, the interface of a search your library trigger features a slider below the cards to look through the library. This is really awkward to use on a touchscreen-based platform and I would like to suggest using a swipe action to search through the library.
7 votes -
30 votes
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Add option to SEE/COPY opponent's deck AFTER the match is over.
Add an option to see/copy the opponent deck AFTER the match is over, if its a best of 3 too but only after you win/lose 2 rounds or quit.
Sometimes people have very interesting decks that aren't meta or are original decks that they build and you can't find anywhere else. More often than not I see some themed decks and would like to copy it but can't because I don't know all the cards the opponent is playing. Also I'm very bad at building decks and guessing which cards would go well with a deck you only know a…
8 votes -
Limited rank dropped after winning a constructed match
I was playing in a traditional constructed event (Historic), and after winning a match, my limited rank dropped. This has happened multiple times, and will likely prevent me from getting to mythic if it continues.
28 votes -
Disconnect from draft
I am using android.
I was disconnected during a strixhaven draft while I had two losses. The disconnect did not add a loss to the draft. I played another game and won. The win added to my rank tracker. When the current draft screen reloaded I had 3 losses.
This is an issue for a few reasons -
1. Why can't we reconnect to games? Every other digital card game has this functionality.
2. Why was I able to continue in a draft I was already out?
3. I defeated someone that was still in the draft. They got a…6 votes -
Can’t see sideboard in draft game
I can’t see my sideboard in draft mode. I will add a picture. IOS.
7 votes -
Servor connection LAG a lot
Hello, the game lag A LOT on mobile... Always searching after servor connection. It is pretty annoying, espacialy during battle..
9 votes -
Game crashing
good morning.
the crash game when these cards are played:54 votes -
Missing xp points for daily completion
Only got 500 xp for a 750 xp daily reward
29 votes -
Fix Resend Verification Email feature
It seems that you now have to login to your account before submitting a request to Customer Service. However, the website asks you to verify your email adress first, which I am unable to do because it won't send me the verification email. I think that the Send Verification email feature might be broken. It's been hours now and I still can't find said email. And yes, I've checked my spam folder.
14 votes -
Skipped Turn
Explain to me how my opponent plays one of the ultimatums on his turn, and then its somehow his turn again after that? And it was a ranked game that I would've won.
I'm sick and ******* tired of this game not working the way it's supposed to.
I spend money on this joke of a game. I'm not out of line to expect it to work properly.
Every ********** day it's something stupid with this "game". Get your **** together
And fix your file uploader too. Would be nice if I could actually upload the logs
8 votes -
Upkeep stop not functional
Playing on mobile. Control the scarab God. Set upkeep stop to activate ability with trigger on the stack. Game automatically resolved TSG trigger without allowing activation. After scrying, upkeep stop would function as normal, giving priority before draw step
7 votes -
UI Stuck Mid Game
What happend:
I was in the middle of a match, and was going to play Sea-Dasher Octopus after declaring attackers, and the UI froze up. Animations still occurred, my timers expired, but I was unable to click anything, pass turn, etc. In the end, the game got stuck at the point where my last timer expired. It didn't auto-conceed or whatever, it just got stuck at the current board state. It has been this way for several minutes while I have been typing up this report.I am still able to hover over cards in my hand, and hover the…
5 votes -
Losing a rank point after winning
After the rank season reset I was put in gold so I just hit gold 3 and after I won a game it showed me losing a rank point. Is this another display issue or did I actually go down in rank from a win?
5 votes -
High CPU usage when running MTGA on Macbook Pro
Upon launching MTGA on a Macbook Pro, CPU usage spikes to over 100% usage and battery drains faster than I've ever seen it drain before. Adjusting graphics options had no effect, and the high usage persisted as long as the game was open, no matter what was happening on screen.
Another issue is the lack of fullscreen support for Macbook Pros, though this one is minor.
46 votes -
Can't pick on draft
Hi
I was doing a draft but could'nt pick half of the time
Was always on "waiting on other players to pass a draft pack"
My internet was working
Finished the first pack with 10 cards in my deck
for the second I got only 1 and it says "pack 2 pick 4"I just bought gems to do a draft and having that kind of bug give me want to ask for a refund pretty hard ...
15 votes -
Server loss connection
Since last update my game is losing connection constantly, while my internet still working fine. So the server lost connection, then the game get freezed. If i restart the game, i get long reconnection time, and after some retrys i enter the game again but it still freezed ...
155 votes -
Friend requests not working sent from me, friend list is wiped each time I log into arena
On PC, when I send a friend request it is not received by the other person, however I can receive and accept requests when issued to me,
My friend list is also wiped whenever I start arena, however I still appear on other peoples friend lists6 votes -
Match history
Hi,
I've been playing for a while, and I'm quite new at MGT both the game and Arena, although I used to play many years ago. It has changed a lot.
I really think having a match history of played games would be a great tool to learn and understand the game. Many times after losing or winning a game there are interactions which I didn't understand at all. Having the opportunity to rewatch the match would be beneficial for understanding key mechanics and knowledge of the game.
There's no way for me to rewatch those games or even just…
13 votes
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