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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10454 results found

  1. Add a mode "quick game" with VERY low timers

    Add a mode "quick game" with VERY low timers

    9 votes

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  2. Premio a la mala suerte con el algoritmo

    Muy Sres. míos; 16/4. Fijense sí esta mal el algoritmo que ha sido publicar esta sugerencia; decir que me aburría el juego por el sin sentido de las derrotas acumuladas; decir que iba a jugar cuatro partidas mas y que necesitaba ganar al menos dos, y oye; como decimos en mi tierra (España), me monte un mazo loco de vidas y gane cuatro partidas consecutivas, a eso se le llama: "Llegar el besar el santo", o lo que es lo mismo, el Espíritu Santo en persona se le ha aparecido al algoritmo del juego y le ha dicho como la…

    8 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  3. MTG Arena

    Since about 11th of March 2021 (noticed a client update), MTG Arena is temporarily corrupting my install drive on Windows 10 (Insider Preview Build 21332, used to work just fine until the last maintenance/update). I start the game client, try to access the store or start a new game, i get the spinner which freezes (the game freezes) showing as Not Responding in task manager. At that point, my install drive start reporting incorrect folder sizes, some folders cannot be accessed..etc. The Data folder in MTG Arena ,for example, is empty. If Windows is restarted, everything reverts back to normal…

    5 votes

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  4. The Stack (speed)

    I noticed that when there are multiple of the same trigger on the stack, the stack moves very slowly. I was hoping there could be a way to speed up stack triggers when you and the opponent auto-resolve them.

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Card cast without enough mana

    While playing draft today, my opponent played a card that needs 2 blue mana and 2 others to cast, but he/she had only one island (and enough other lands) and two creatures on the field none of which gave mana or reduced the cost of casting anything. Seemed like a bug to me

    12 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  6. Wishlist

    Create a wish, watch or favorites list. This will help players with purchasing or crafting at a later time.

    5 votes

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  7. game auto-concede

    I had my game auto-concede twice this evening. The second game was very involved with many active cards on both sides. I thought maybe my cordless keyboard caused it the first time, so I turned it off. Then it happened again. WTF???

    35 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  8. Overheating/Heavy Memory Usage

    I have a Macbook Pro (2015) running on Sierra. I downloaded MTG Arena yesterday and started playing. Within 30 seconds, my computer began revving up like a jet plane taking off for a one-way trip to Nowhere Town. Over the years, I have used this computer for lengthy sessions for design in Photoshop, animation in Clip Studio Paint, and music production in Ableton and never have I heard my computer make this horrid sound or become this blisteringly hot. My computer's memory usage immediately rockets to an overwhelming degree and even when I free up the memory, the computer continues…

    26 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  9. Can no longer drag cards to the table. (Mac)

    On my mac in Arena after the most recent update when I pull cards from my hand and drag them to the table to play them they turn orange but don't go down they go back to my hand. The only way to play cards is to double click them from my hand now. Was this by design, counterintuitive to what I'm used to in this game.

    5 votes

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  10. Jank Queue

    Can we get some form of jank queue? I would like to enjoy playing jank decks without constantly matching the top 5 meta decks while in unranked.

    5 votes

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  11. Please allow animations to be disabled

    The animations on both the card sleeves and in-game slow my game down to the point of crashing. Please allow an option for these animations to be disabled.

    13 votes

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  12. Bug report

    I played an Akroan war and I wasn't allowed to take control of my oponents creature. There was no reason why I shouldn't have been allowed to target it.

    I lost the match because of this.

    Sure would be nice if the money I spent on this game would go towards making it actually playable. There's an idea!

    And now I cant even post this bug report on your website. What are you guys spending all this money on if your sites aren't even usable?

    5 votes

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  13. Game crashes during matches and after restart

    Game crashes during matches after installed today's patch. I lost 3 games of M21 draft and I am very disapointed. When I restart immediately the game it then crashes during the game loading page. I tried to download and use MTGAInstaller.exe referenced in the MTGA support sheet for game crashes but without success. See attached screen for the error message.
    Please can you fix the issue, and emit a refund if my 10,000 golds for this first M21 draft ... ?
    Thanks

    32 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  14. No gems were given for opening duplicate rares

    I recently opened packs where 20 gems were offered for duplicate rares, but my gem counter didn't go up with each pack opened.

    10 votes

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  15. make the programmers PLAY MTGO and learn from it , PUT IN AUTOYIELDING for any card! right click to select yielding!

    another idea that should have been implemented since the BETA.. just like MTGO, you need to be able to right click ANY card and have a way to select "ALWAYS AUTO YIELD TO THIS CARDS EFFECTS"! its so obvious! i dont need to click resolve or resolve all a zillion times. i dont need to click autopass and lose because of autopassing something important.. it needs to be on a card by card basis.. for instance a lame harmless card like midnight clock and all its counters.. i cant do a darn thing about the counters and especially if there…

    5 votes

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  16. Missing Mastery Path Mythic Card Rewards

    I do not receive any of the promised Mythic Card rewards when I complete the Mastery pass levels. This happened for level 29, 39, 49, and 56 (my current level). Please fix and provide the cards to my account.

    25 votes

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  17. Kaya's ghost Form bug

    Kaya's ghost form did not return my creature to the battlefield after the creature was targeted with eat to extinction. This seems to be a bug from the latest update.

    63 votes

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    29 comments  ·  Gameplay  ·  Admin →
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  18. 47 votes

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    6 comments  ·  Events  ·  Admin →
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  19. CARDS DISAPPEARED

    Hi, after many months i'm back on this game and i've noticed that a lot of my old cards have been disappered! Anyone can tell me how its happened? Especially cards from my old control decks but in general i ve lost a lot of cards!!!

    15 votes

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  20. Double strike broken

    I blocked a double strike creature with a deathtouch creature. Toughness survived first strike, then did not kill the double strike creature when normal damage was applied. Will not purchase until resolved.

    22 votes

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    7 comments  ·  Gameplay  ·  Admin →
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