MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10345 results found
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Wins not registering properly
Since last patch I´ve been noticing that the ladder behaves wierdly. The wins are not being registered and despite having win more than 15 games in the last two days sometimes I have only moved a single step between 3 and 4 wins aswell as going up a notch and then next game going up again the same exact step. I seem to be going down just fine tho.
6 votes -
Full Control Mode deactivates itself
Just lost another match, because Full Control Mode deactivates itself. A lot of times I can prevent those losses, because I press Ctrl like a maniac during the same turn. This time I activated Full Control Mode in my first main phase, then attacked with Gallia of the Last Dance. I had no chance to play my card before the triggered ability resolved, resulting in having to discard unlucky exactly that card. Normally I would play it with Gallia's trigger on stack. Really frustrating to lose a game and my ressources for that event (1.500 Gems) like this. Please fix!
…
22 votes -
stacked card stuck on screen
When playing against GW Auras, an opponents creature had 5+ enchantments stacked. AS I Was clicking through the stack to see each one, the full art for one of them became 'stuck' on the screen, covering the combat area. it did not go away. When I went to combat on my next turn, I could not see what blockers were declared due to the card in the way.
38 votes -
Deck Validation Error
Try to start a match, and get This Error:
"Network Error: Deck Validation Failed"
I've double and triple checked decks in question, and they are all legal for the match I'm trying to play. This is only happening to certain decks in my collection.
59 votes -
Opponent segregation makes this a very unenjoyable game. Program chooses opponents based on decks used. Needs to be random.
The deck I use determines the deck I will face. This is unrealistic. Opponent selection should be either entirely random or by deck ranking based on performance. As things are, a deck becomes boring because it faces ONLY the same type of deck over and over again. A few decks fall into the program's algorithm for multiple deck types and that is more enjoyable, but it only makes the opponent selection algorithm obvious. MGTA needs to be more like MTG real-time in opponent selection - random or by deck ranking.
28 votes -
Black cards
Cards are invisible
http://prntscr.com/r6leex27 votes -
Loss game without a loss condition
I am on my turn, with a lot of life, no possible condition to a lose game, attack and the game reproduce the animation of a loss game and appeared the message "defeated", like if I did concede game. But the only thing I did was declare attackers. 2 different times, on 2 different games, on 2 different situations. Both games on ranked.
39 votes -
Card image stuck on screen
I got a card stuck on the screen somehow. I think I was trying to zoom in on an opponent's Pharika's Spawn while it went into exile from my Banishing Light. The image of Pharika's Spawn stayed huge in the center of the screen, covering up the rest of the field, for the rest of the game
33 votes -
Draft games more likely to get mana *****
In draft games it is very likely that you will get a scewed draw, generally I find it is to the side of not enough lands.
I have missed the third land draw many games.. this leads to losing most of the time. The last 3 drafts i've played i've had mana ***** in 6 games of 15... that's a ridiculous amount for a deck of 40 cards with 16 lands.
This is still happening, my latest foray into draft, 4 games, mana flood 8 lands 13 cards, mana screw only 2 lands for several turns. mana screw again and…
16 votes -
Daily Win and Reward XP not updating
I am winning matches but the daily Win and Reward XP are still showing 1/15.
Please help.46 votes -
Daily Rewards
Daily reward is stuck. My daily reward was 20 blue/white spells. My first match I hit 18/20. Since that match, I have cast significantly more than 2 white/blue spells, but the counter won't move and reward won't distribute.
89 votes -
opponent concede, game continues
Got a probmem: opponent concede but the game wasn't ended: I got no reward, can't exit the match but still can interact with the table.
43 votes -
Game Skipped Main Phase 2
Mana and playable cards in hand, but turn ended/ phase 2 skipped despite this.
- Start Draft.
- Turn ended/ skipped main phase 2
41 votes -
Lost connection to server twice during draft
I lost connection to server twice during ranked draft. Lost two games because of it. All since new update.
33 votes -
Game crashes after the last update
The game crashes when I open it after the last update.
I uninstalled the game and re-installed twice but it still crashes.101 votes -
installer does nothing
i click at mtg installer and nothing happens. tried a lot of times, it always worked, after unninstall and download the installer again it stoped working, i execute the installer and nothing happens. i have spent lot of money on cards in the game, you guys should fix that, or else everyone will have to know about this risk of losing the money you spend on this buggy game
6 votes -
Opponent timed out
My opponent timed out, but then the game just stalled. I waited several minutes, but nothing happened and I was awarded a loss.
66 votes -
Level 29 Mastery Bug
Not receiving Mythic Rare card up reaching Mastery Level 29, looks like this is a bug with your game and has been happening to a lot of people. Please fix ASAP as we pay extra for the mastery pass to receive these rewards.
9 votes -
The mulligan
when i take a mulligan in the 80% of case i retake the same hand...it's impossible that ALWAYS I have in the first hand a card that is only in one copy in the deck...please rebuild the casual method of mulligan..
10 votes -
Disconnect Error During Draft
I was drafting and lost the last half of a pack due to disconnect errors.
12 votes
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