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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10538 results found

  1. el juego de cierra en medio de una partida

    en medio de una partida se cierra el juego y al volver a conectarme para poder terminar dicha partida me crashea y sucede seguido ... ya perdi 4 partidas por culpa de este bug por favor arreglenlo ... esto sucedio desde la ultima actualización o cambio de evento

    19 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Game crashes

    Game crashes at multiple occasions. Quite annoying if you just spent 10.000 gold to take part in a premium draft (and the game crashes while drafting = random card & while playing = loosing).

    Is it possible to redeem the 10000 gold?

    21 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Game Crash during draft and sealed

    i got a lost at my sealed cause of crash during game and 3 lost in a row during draft...i pretend my crystals back...this is an arena problem and we all should have the refound.The game crash during play and don't let me rejoin in the current game...but it only let me enter after the time is out and i got a loose!
    I want my sealed and draft crystal back!

    18 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  4. Opponent cast spell without correct mana available

    Opponent cast 3 red spells without any mountains or other red mana sources available

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Niv mizzet + curiosity circumvents rules on infinite loops

    As I understand it Niv Mizzet and curiosity results in infinite combo where no interaction is possible, is this not against the rules. It should result in a draw not in a win for its use.

    If this isn't the case why is the Vito + Exquisite blood combo not allowed.

    12 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  6. missing mythic wildcards

    I had 6 rare wildcards and 2 mythic wildcards, when I crafted 2 rare cards I also lost the 2 mythic wildcards

    19 votes

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  7. Game crashes constantly on mac

    please fix the mac client asap, game crashes constantly upon taking the first action after start up. and also please give us full screen support. honestly it's embarrassing how bad this client performs

    15 votes

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  8. Hi there, how could you explain me that i have mana flood with a 20 land deck and mana ***** with a 25 land deck, again and again happens

    Hi there, how could you explain me that i have mana flood with a 20 land deck and mana ***** with a 25 land deck, again and again happens

    21 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Game got stuck after opponent timed out

    Opponent not losing game after timing out. I'm playing a game in traditional draft and my opponent decided to quit mid game (before losing). Captured the log. Don't want to concede because then I might lose the match.

    39 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  10. People forced to mute opponent to mute pets

    Please allow us to mute pets permanently.

    Even once you fix the mute/unmute issues that don't always work for pets I'd prefer to have no sounds for my pet or my opponents pet without having to mute them.

    13 votes

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  11. inexistent mana

    Opponent casted a 6 mana creature on turn 5 without any mana acceleration

    16 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Game Crashes

    Everytime time the Game crashes, I can not enter the Game again. After serval Minutes I can me log in, but the Game that i was playing , I lose every time.

    19 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Connection with Server

    It said I lost connection with server on opponent's turn while I was in a draft match. I was in a good board position with card advantage. First time this ever happens to me in any match. Received a loss. My connection was fine the entire time.

    28 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Arena Battleground Selection

    Please consider adding a feature where the player can select what battleground they would like to play on before the match begins.

    6 votes

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  15. Mono red matchmaking issues

    Hello i've been experiencing a matchmaking bug were everytime i que with a monored deck i just get matched with other monored deck. I have been able to replicate the "Bug" with 100% accuracy, if i switch to another deck for example a sultai ramp deck then the matchmaking seems to work as usual.
    It seems like other players have taking noticed of this bug aswell since i've seen quite alot of redcap melee being maindecked .
    For clarification i've only been experimanting with the standarplay que but there i've played around 20 games of monored and everyone has been…

    27 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  16. Game crashes continuously

    Since June, I am having continiously issues with MTGA.
    Just now, I started the game, it automatically logs me in, everything fine.
    I started matchmaking for a regular game with my Deck "White Breeze", Game Language German, it started a game, and before phase 2 the game crashed.
    It just freezes and then closes itself. Sometimes windows detects "No response from the program"...
    If windows detected it, it automatically restarts the game, if not, and I start the game again, it again logs me in, auotmatically starts a match and before even loading the arena it crashes again, this loops,…

    18 votes

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  17. 44 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Game disconnected mid game

    Game disconnected mid game, looked at a black screen for several minutes. Restarted client still a black screen, restarted one more time and it loaded out of match with a match loss. Can I get reimbursed for that event?

    19 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Bo3 Sideboard Quit Abuse

    I've been encountering a lot of game quits during sideboarding in a Bo3 non-ranked matches. I believe the idea is when they win game 1, quitting during sideboard will still reward them the win (daily mission)... I see a lot of RDW or Bo1 decks abusing this, as they can farm wins as they are matched up with Bo3 decks which may usually depend on sideboarding against these type of decks. Bo3 decks would usually lose to Bo1 decks at game 1, then they just quite during sideboard to avoid losing.

    18 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  20. skipping phases of the game when it shouldnt

    take a look at my log. the game completely skipped my last phase after combat even though my planeswalker can still use an ability to kill his card he just flashed in.

    not cool. why is the game skipping whole phases?

    26 votes

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    4 comments  ·  Gameplay  ·  Admin →
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