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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10932 results found

  1. 15 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?
  2. 15 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?
  3. My timeout ropes used up by my opponent's actions

    My opponent was running a Mill deck and I had Gaia's Blessings in my deck, so they kept stacking mill triggers and mill triggers. I click "resolve all", but while all the triggers are going, it's MY rope that's burning even though I clicked "resolve all" and it's THEIR triggers taking up all the time.

    18 votes
    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  4. desactivating animations

    Hello
    I am writing because I am really upset after all the money I spent in the game I still loose too much just because my computer is too slow or because of disconnect problems. WHY THE **** don't you make it possible to desactivate much more 3D animations that are completly unusefull and often bad for concentration ???? I already did all I can to boost my computer it's at max and don't have the money to change for sure. So please do somethin because I am loosing all the pleasure I should be havin in the game !!…

    6 votes
    How important is this to you?
  5. performance issues making game entirely unplayable on mid-range rig.

    the entirety of the game is in dire need of major fixes. With a radeon 5700 XT and 2600X ryzen processor this game is currently unplayable due to stacked shufflers throwing match after match into an artificial losers queue with probabilities now in the 1 in 1.3*10^4 for just one of the four in a row, then promptly throwing into black screen matches that end in a draw. I'm not even able to complete quests giving me absolutely zero reason to come back and play the game since the actual gameplay is buggy, laggy, and stacked

    5 votes
    How important is this to you?
  6. Traditional Standard Ranked play does not reward ranks

    Both today and yesterday BO3 standard ranked did not reward me any ranks when I won the Bo3s. The usual rank gained/lost interface does not show up but quest rewards interface does. Checked my rank yesterday after 2 won Bo3s and did not gain any ranks.

    21 votes
    12 comments  ·  Events  ·  Admin →
    How important is this to you?
  7. Wildcards

    I didnt recive the wildcards that you recive from the mastery.

    7 votes
    How important is this to you?
  8. Server Issues

    Auto-conceding battles because of server issues. Checked own connections and network and no issues with anything outside of the MTG Arena app.

    See log file attached.

    45 votes
    7 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  9. Can't Sideboard

    Sideboarding with Keruga has no effect.

    Btw games 1 and 2, and 2 and 3, I switch cards btw my sideboard and main deck like normal. Cards I sideboarded out get drawn, cards I sided in are never seen. This is happening in ranked and in traditional standard events.

    36 votes
    10 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  10. Missing rare and mythic rare wild cards after opening packs

    I was opening M21 packs (the 50 pack bundle) and I was monitoring how many mythic rare and rare wild cards I was getting.

    Doing that monitoring I saw on the wild card section that several rares and mythic rares wild cards that I opened weren't updating the values on the wild card section.

    24 votes
    3 comments  ·  Store  ·  Admin →
    How important is this to you?
  11. matchmaker

    Matchmaker is completely BROKEN, and it's making this game unplayable. Back to back to back matches against rogues. If it's not rogues, its another deck. All I want to do is have fun, and play random decks. Why am I constantly facing the same decks? Where's the variety? This makes the game extremely boring seeing the same thing over and over again. MAKE THE MATCHMAKING RANDOM. Programming win rates and deck contents and all this **** is ruining the experience.

    8 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  12. Mastery Pass Mythic Card Reward Missing

    I've purchased a mastery pass this time around and when i've reached level 39 to receive my mythic card reward all i saw was the uncommon "Cauldron Familiar", and im not sure if that was from the daily reward or not.
    Either way im unsure if i got the mythic card and if thats the case what can i do about it?
    thanks in advance

    23 votes
    How important is this to you?
  13. Omniscience Draft, Never again

    This should not be a paid event ever. This is a pure game of luck of who got the card draw / who got to go first.

    I'm actually quite mad I paid 5000 gold to play in this event.

    It was not fun at all, and it feels like you flip a coin and the winner of the flip wins the game. Except flipping a coin is more fun that watching your opponent draw into double mind rot on turn 1.

    5 votes
    How important is this to you?
  14. Ooops something went wrong while updating

    What the title says. I can't launch the game because it started updating. Then gave that error. Now gives that error every time I try to launch.

    27 votes
    How important is this to you?
  15. skipped lvl 38 mastery pass reward - mythic card

    Did not get my mastery pass reward for last level completed (Lvl 38)- mythic card

    21 votes
    2 comments  ·  Events  ·  Admin →
    How important is this to you?
  16. Stack cards blocking view of cards beneath them on screen

    I just played a game where I had food tokens. I was unable to activate their sacrifice ability because an ability on the stack blocked the box for "activate ability" on the tokens.

    Similarly I sometimes can't read cards that go on the stack because they are immediately covered by a triggered ability thus my ability to respond with the knowledge of the card underneath the triggered ability is hampered.

    My suggestion is the ability to drag spells and abilities on the stack to a different part of the screen so permanents on that portion of the screen, or other…

    23 votes
    10 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  17. Stuck in game won't allow me to play , and then stuck in timeout.

    Dropped from game, and when re entered can't play. timer times out but game won't end. last ranking due to this.

    61 votes
    How important is this to you?
  18. color challenge

    the fire character for the black color challenge stops working at some random point in the match and it only works again when you forfeit

    12 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  19. resize window

    I'd like to be able to freely resize game window.
    Current choice of resolutions makes the window either too small or hides parts of interface behind Windows' taskbar.

    10 votes
    How important is this to you?
  20. daily quest

    the daily quest is not completing. i just casted my 30th black spell and it doesnt complete. please fix.

    154 votes
    How important is this to you?
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