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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10932 results found

  1. missing mythic wildcards

    I had 6 rare wildcards and 2 mythic wildcards, when I crafted 2 rare cards I also lost the 2 mythic wildcards

    19 votes
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  2. Game crashes constantly on mac

    please fix the mac client asap, game crashes constantly upon taking the first action after start up. and also please give us full screen support. honestly it's embarrassing how bad this client performs

    15 votes
    How important is this to you?
  3. Game got stuck after opponent timed out

    Opponent not losing game after timing out. I'm playing a game in traditional draft and my opponent decided to quit mid game (before losing). Captured the log. Don't want to concede because then I might lose the match.

    39 votes
    14 comments  ·  Gameplay  ·  Admin →
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  4. People forced to mute opponent to mute pets

    Please allow us to mute pets permanently.

    Even once you fix the mute/unmute issues that don't always work for pets I'd prefer to have no sounds for my pet or my opponents pet without having to mute them.

    13 votes
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  5. inexistent mana

    Opponent casted a 6 mana creature on turn 5 without any mana acceleration

    16 votes
    1 comment  ·  Gameplay  ·  Admin →
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  6. Game Crashes

    Everytime time the Game crashes, I can not enter the Game again. After serval Minutes I can me log in, but the Game that i was playing , I lose every time.

    19 votes
    1 comment  ·  Gameplay  ·  Admin →
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  7. Connection with Server

    It said I lost connection with server on opponent's turn while I was in a draft match. I was in a good board position with card advantage. First time this ever happens to me in any match. Received a loss. My connection was fine the entire time.

    28 votes
    1 comment  ·  Gameplay  ·  Admin →
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  8. Arena Battleground Selection

    Please consider adding a feature where the player can select what battleground they would like to play on before the match begins.

    6 votes
    How important is this to you?
  9. Mono red matchmaking issues

    Hello i've been experiencing a matchmaking bug were everytime i que with a monored deck i just get matched with other monored deck. I have been able to replicate the "Bug" with 100% accuracy, if i switch to another deck for example a sultai ramp deck then the matchmaking seems to work as usual.
    It seems like other players have taking noticed of this bug aswell since i've seen quite alot of redcap melee being maindecked .
    For clarification i've only been experimanting with the standarplay que but there i've played around 20 games of monored and everyone has been…

    27 votes
    6 comments  ·  Gameplay  ·  Admin →
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  10. Game crashes continuously

    Since June, I am having continiously issues with MTGA.
    Just now, I started the game, it automatically logs me in, everything fine.
    I started matchmaking for a regular game with my Deck "White Breeze", Game Language German, it started a game, and before phase 2 the game crashed.
    It just freezes and then closes itself. Sometimes windows detects "No response from the program"...
    If windows detected it, it automatically restarts the game, if not, and I start the game again, it again logs me in, auotmatically starts a match and before even loading the arena it crashes again, this loops,…

    18 votes
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  11. 44 votes
    2 comments  ·  Gameplay  ·  Admin →
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  12. Game disconnected mid game

    Game disconnected mid game, looked at a black screen for several minutes. Restarted client still a black screen, restarted one more time and it loaded out of match with a match loss. Can I get reimbursed for that event?

    19 votes
    0 comments  ·  Gameplay  ·  Admin →
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  13. Bo3 Sideboard Quit Abuse

    I've been encountering a lot of game quits during sideboarding in a Bo3 non-ranked matches. I believe the idea is when they win game 1, quitting during sideboard will still reward them the win (daily mission)... I see a lot of RDW or Bo1 decks abusing this, as they can farm wins as they are matched up with Bo3 decks which may usually depend on sideboarding against these type of decks. Bo3 decks would usually lose to Bo1 decks at game 1, then they just quite during sideboard to avoid losing.

    18 votes
    2 comments  ·  Gameplay  ·  Admin →
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  14. skipping phases of the game when it shouldnt

    take a look at my log. the game completely skipped my last phase after combat even though my planeswalker can still use an ability to kill his card he just flashed in.

    not cool. why is the game skipping whole phases?

    26 votes
    4 comments  ·  Gameplay  ·  Admin →
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  15. Blocker assignments not working

    Assigning blockers simply does not work sometimes.

    I say give up on the cute arrow lines: they disappear, blockers don't get assigned, mayhem.

    I blame you.

    9 votes
    1 comment  ·  Gameplay  ·  Admin →
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  16. Wildcard Redeem failure

    Wildcard Redeem Error. Wildcards are redeeming in deck creation in spite of the fact that an error message appeared saying "wildcard redemption failed: unable to contact server" or "Wildcard redemption failed: could not redeem wildcard." I just burned through maybe 2-3x the wildcards i meant to; i would love for that to be undone.

    13 votes
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  17. Game Froze

    Game just froze won't play the card i choose and won't pass the turn even timer ran out but game stuck

    63 votes
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  18. Banned Cards Standard

    I played a Standart Constructed Event today. One of my opponents played the Cards "Wilderness Reclamation" and "Growth Spiral" - which are banned.

    11 votes
    0 comments  ·  Gameplay  ·  Admin →
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  19. 44 votes
    How important is this to you?
  20. Xp denial

    At the beginning of the post update play when the quests, daily and weekly wins were completely refreshed, I started to play ranked and unranked games to earn the available xp. However, once I had gotten my 10 daily wins, I noticed that I did not get the xp for 4 of them or the xp for 4 of the weekly wins either, please credit my acct for the missing xp. I should be level 4 with 750 xp after 10 wins and 2 of 3 quests completed. 500x2+10x25+10x250= 3750xp, or level 4 with 750xp

    51 votes
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