MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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11345 results found
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Draft with Friends
Please making drafts with friends (e.g. I have 6-8 friends. I want to draft with them).
21 votes -
Time out
Time outs should not be added throughout the match. Once used they should gone. One player sat through 4 time outs, played a card and then a turn later had 3 time outs to sit through. The game becomes unbearable when you have to sit through a 30 minute game
9 votes -
Won't load past "Loading initial Scene"
Few days ago I was playing just fine. Left for a little bit to run and errand and when I came back my game will no longer load past the "Loading Initial Scene" page in the beginning. i've checked every for updates and I've unistalled/reinstalled arena and nothing has worked. I just dont know what to do anymore
11 votes -
Torrential gearhulk did Not trigger etb effect
I casted my torrential gearhulk and it did not trigger his etb effect. I assume i could have won because I had spells in my graveyard.
Playing on iOS in the arena cube event.
thanks a lot9 votes -
Even after entering full control stifle won’t work on on pact of negation
I entered full control, but the game wouldn’t give me an option to stifle pact of negation. Fix it or give money back for the cards
6 votes -
didn't cast a spell
I want cast my sorcery or instant spell and I have the mana for cast them and isn't not work. He have not permanant to cause your opponent can't cast spell.
6 votes -
土地事故、後攻が多すぎてゲームにならない
土地事故や後攻が多すぎてゲームになりません。対戦相手が先攻の時は全く土地事故の気配が無いのに自分が先攻の時は高確率で土地事故です。調整するにしてももっとさり気なくやってください。露骨すぎます。
それともシャッフル機能を改善して偏らないようにすることもできないのでしょうか。
そうだとすればこのゲームに費やすユーザーの時間が無駄になるのでアリーナはサービス終了してほしいくらいです。71 votes -
historic with friends bo3 sideboard 7 cards
Playing BO3 with friends in Historic format just show 7 cards of sideboard.
I later play standard and BO3 std with friends is shown normal 15 sideboard cards.
Using Windows 10 Lenovo y7008 votes -
Black screen just before homepage
Shows black screen just before it shows the main screen. Previously the application crashed after I was awarded a new deck (black & red something or other)
9 votes -
Bug with sideboard
When playing on Android device in Traditional Ranks (Standard) I was not able to sideboard. The attached collection filter was presented.
Playing Bo3 without a SB is kinda tough....6 votes -
Disconnect in draft and after that my combat was count like lost.
Disconnect in draft and after that my combat was count like lost.
8 votes -
Paradox Engine is Legal on Arena...
You allow a broken infinite combo card like Paradox Engine to be legal on Arena... not only in Historic ...where a card like Sheoldred was too broken to reprint for the game... but in Brawl when it's actually banned in Commander. I'm not sure where the bug is but it's somewhere between thought process and reasoning.
20 votes -
15 votes
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Lost connection to server during ranked match
Connection to server was lost during a ranked match, it was not on my side, it was a server issue. my game reconnected to the menu, and my rank didn't change.
I start another ranked match and win it, and instead of ranking up, it acted just as if I lost...
Fix your servers please, you can't just crash me like that and then denying me the next win like wtf???13 votes -
Add "Low Graphics" setting to MTGA Mobile
My brother and I have decent mid-tier Androids capable of running MTGA's beta client, but the game constantly lags and freezes during play and even deckbuilding.
It would be extremely helpful to those with weaker phones if there could be added a graphics quality variance option similar to that used in other games, which would allow the user to disable things like extra particles, animations, and models that slow the game down.
Pets and flashy animations and whatnot are great on my PC, but I'd rather have the option of a visually simple game of Magic that runs perfectly than…
14 votes -
game froze during draft game
Games froze during draft game, i disconnect, and when enters it remains in the same froze game. I cannot play.
127 votes -
Faster Mastery Tree Orb Fulfillment
I'm the kind of player who gets the mastery pass at the end of a set's life cycle, right before a new set releases. I like to get all the rewards at once, and while I like clicking through all the progression rewards to see what I've earned, clicking through the mastery tree orbs to get all 25 card styles at once is tedious and time-consuming. It would be really great if there was an option to use all the orbs at once and skip every individual orb animation. Of course, it would make sense to have the option to…
7 votes -
Arena Timer and Animations
When drawing your deck with Demonlord Belzenlok, the animation of the card drawing causes you to time out.
Casting Demonlord Belzenlok on a large deck with only 4 CMC+ cards causes you to draw your whole deck, but the animation causes the fuse to run, even though there's no available game actions.
(PC Issue)
Perhaps Adding a "skip animation" feature18 votes -
Predetermined matches eliminates true competition
This is not Magic, this is a bad joke. The first time you get a no cards played draw you know that everything here is scripted. I've had days where I couldn't be beat, I've had days where with the very same decks I couldn't win a game. This is just incredibly sad!! You should be ashamed to even produce this farce and pretend that there is any competitive value whatsoever!!!
5 votes -
Sparky doesn't emote anymore!
When I play a bot match and use emotes, Sparky the AI doesn't reciprocate them like she used to. She's just silent whereas she used to respond to things like playing certain cards or removing her creatures, winning and losing etc. This has to be a bug, her voice acting was really nice and I miss it.
8 votes
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