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MTG Arena Bugs & Product Suggestions

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This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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11417 results found

  1. unable to cast instant spell

    Unable to cast spell during combat - had mana available and the opponent did not have any way of stopping or preventing the spell.
    This cost me my tournament.

    46 votes
    8 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  2. 'unusued' mastery pass orbs should just be randomly given to you

    'unusued' mastery pass orbs should just be randomly given to you

    I obtained the mastery pass and had finished it a week ago and was just getting infinite cards as a reward for a week. I forgot to place the orbs - i had all of them. I won't get credit for them now that the mastery pass has expired(I thought it expired next week, not now).

    If at the end of a mastery pass you haven't placed them they should just be given randomly to you.

    also, can you just make it so placing them is instant instead of…

    6 votes
    How important is this to you?
  3. New cards missing

    I’ve been missing several cards (notably rare and mythic rare) cards from new packs I just opened.

    On at least 4 occasions, I opened a pack to find a card that I really want to add to my existing deck, then go into deck builder immediately, and the new card is simply missing. I search by name, rarity, colour and nothing...

    This seems to happen quite often.

    9 votes
    How important is this to you?
  4. Daily Quest Progression Frozen

    I'm completely full on Daily Quests, and although I've been performing the actions required to complete them, they are not progressing, so I am unable to complete any of them and earn their gold rewards.

    Not sure how big a deal this is, or how prevalent it is across the service, just something I noticed and thought I'd bring up. It would be unfortunate if I were no longer able to progress.

    576 votes
    How important is this to you?
  5. Lands not tapping for mana

    Asset errors abound. The tap lands were entering untapped, then in the future they wouldn’t tap for mana at all. The game was lagging and skipping around.

    Attached is a photo where the game is asking me to pay one more mana but it will not allow me to tap my temple.

    62 votes
    16 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  6. Saga glitch

    Enchantment Sagas keep glitching on me. There has been a lot of games where sagas either work on step one then not on the rest, the first 2 steps happen simultaneously, or none of the steps work at all and the saga card just enters the battlefield. It can happen when playing the saga from hand or replaying from a Yorion. This happens on both Mac and PC. It has unfairly won me some games but, for the most part, has lost me more than i've won.

    10 votes
    How important is this to you?
  7. 18 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  8. 日本語誤訳「風景の変容」

    誤:「基本土地・カードを探し」
    正:「土地・カードを探し」

    7 votes
    How important is this to you?
  9. MTG Arena with lobby with custom match room and match history

    When will MTG Arena bring match history, lobby and custom game room creation?

    6 votes
    How important is this to you?
  10. XP Not adding properly

    I had 25 / 1000 toward my level, I finished a daily quest worth 750 xp (lost the match, so no other XP was awarded) and now I am at 575 / 1000. (PC Platform)

    16 votes
    How important is this to you?
  11. We need Four Player Free for All private games

    Many of my friends and I have agreed that until Four Player Free for All private games are added MTGA is the inferior format. It's why we tend to play paper instead when we get a chance. Once this format is added to private games I think a lot more of my group at least will transition to MTGA.

    5 votes
    How important is this to you?
  12. MTGA Crash

    Launch Game and Crash Randomly , i try many times relaunch game but crash on loading.

    96 votes
    How important is this to you?
  13. 5 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?
  14. Unity Crash Error unity 2019.4.5f1_81610f64359c

    I can't play because as soon as I try to open a game, a draft or similar, it gives me this error unity 2019.4.5f1_81610f64359c, how can I do? is it possible to fix it? I read that several have complained about this problem but you haven't solved it yet. How long will we have to wait? Thank you.

    15 votes
    How important is this to you?
  15. Historic Brawl

    why can't I play Historic Brawl anymore? I don't understand why it's gone

    10 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  16. Modern

    Please add formats like Modern and Legacy into Arena eventually. There are large amounts of people like me who would very much like to play them and put money into the game in order to play them, yet refuse to play MTGO (because of its horrible UI) or paper (I prefer playing lots of matches daily, and in a videogame rather than a physical card game with social interaction).

    I am sure that you would make great amounts more profit if you added such older formats to Arena. There must be very large amounts of people like me who are…

    7 votes
    How important is this to you?
  17. Suggestion: "Report Abuse" button

    So often I run into games where it becomes clear that my opponent is more than likely going to lose and then they suddenly stop playing. It is uncertain if they have lost connection, or if they walked away just to be a jerk. But you are left with no other option than to sit there over multiple timeouts and play waits until you win by timeout. At which time it is clear that they walked away to be a jerk.

    It would be nice to at least have a button to use to report abuse that would attach the…

    29 votes
    How important is this to you?
  18. ban arena cards in standard

    ban arena cards in standard play. they are not standard cards and should not be in standard play. I wasn't aware that standard in arena was tabletop rules.

    18 votes
    5 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  19. Truly Randomize Opponents

    Please randomize opponent pairings in the Standard Ranked format. It's fairly obvious that certain deck types/colors are always only paired up against certain other deck types/colors. Players should randomly face opponents of the same rank. Otherwise, why have a stratified system?

    7 votes
    How important is this to you?
  20. 10 votes
    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
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MTG Arena Bugs & Product Suggestions

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