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MTG Arena Bugs & Product Suggestions

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This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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16034 results found

  1. better way to discard large quantities of cards from your hand at the end of turn.

    better way to discard large quantities of cards from your hand at the end of turn.

    9 votes
    0 comments  ·  Gameplay  ·  Admin →
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  2. Too many mirror matching in Play Mode

    I know this is how Play Mode was designed, matching up similar rarity decks to prevent mature players taking advantages on new players. But no one likes mirror match up all the time. Could you cluster decks with their similarity? If a player meets a deck in Cluster A, then lower the possibility of Cluster A when he plays the next game.

    23 votes
    9 comments  ·  Gameplay  ·  Admin →
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  3. Non-random matchmaking in draft

    In Arena premium draft and cube draft, you're disproportionately likely to be matched against decks with similar colours/archetypes. I think it's possible this effect is even more pronounced for your first match, but I'm less certain. (It may also be true for other draft formats.)

    I speculate that this is a bug arising from a matchmaking algorithm which is intended to make players of similar strengths or decks with similar win records be preferentially matched against each other.

    (To see this effect in action, e.g. draft a two-colour deck CD, and pay record the colour pairs of two-colour decks you…

    8 votes
    1 comment  ·  Events  ·  Admin →
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  4. Earn A Deck Not Awarding Deck

    I'm not getting the correct daily rewards on my account, today I didn't get the deck I was getting on a daily basis.

    In daily missions. I was supposed to win a new deck today, I completed the mission but I didn't receive it. The last one I received yesterday was DIMIR HOUSE (black and blue).

    63 votes
    18 comments  ·  Deck Building / Collection  ·  Admin →
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  5. Import Deck Problem

    When I try to import a new deck, a receive an error stating that the string is empty, but i've just clicked on the import button, without selecting anything else.

    30 votes
    6 comments  ·  Deck Building / Collection  ·  Admin →
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  6. Settings menu text not showing up

    I'm on Mac, and when I click the gear >> Options (for the Graphics options or exiting the game) the text isn't showing up in the buttons.

    8 votes
    1 comment  ·  Product Suggestion  ·  Admin →
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  7. Stuck on looking for game queue and Cancel doesn't work nor does reloading game

    I am stuck in the game queue looking for an opponent and cancel button does not work!

    I tried exiting the game and reloading and still stuck in game queue. I even tried waiting and still in game queue one hour later.

    I even tried loading from different computer and instead of taking me to the initial screen it takes me to the game queue and cancel will not work!

    13 votes
    1 comment  ·  Gameplay  ·  Admin →
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  8. The Ozolith

    During gameplay on my turn before combat, although The Ozolith text reads "you may move all counters," I could not pass and the game was forcing me to click an opponents creature vice just passing on the option to remove counters. I was forced to use all timeouts, so the bug needs to be fixed.

    26 votes
    6 comments  ·  Gameplay  ·  Admin →
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  9. mastery reward

    Missing Mastery Pass Rewards

    Missing Level 103 and 104 Mastery Pass Rewards.

    116 votes
    50 comments  ·  Admin →
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  10. freeze

    freeze in draft game
    I can't continue this game without concede

    19 votes
    2 comments  ·  Gameplay  ·  Admin →
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  11. Unranked wins showing that I'm leveling up in Bronze...and I'm not even on the bronze tier.

    Unranked wins showing that I'm leveling up in Bronze...and I'm not even on the bronze tier.

    20 votes
    1 comment  ·  Gameplay  ·  Admin →
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  12. Add a mode "quick game" with VERY low timers

    Add a mode "quick game" with VERY low timers

    10 votes
    1 comment  ·  Product Suggestion  ·  Admin →
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  13. Ban Esika, God of the Tree in Brawl

    Esika makes an enchantment your commander (basically impossible to deal with for red / black, limited counterplay in other colors except for counterspell tribal) that easily drops turn 4 and proceeds to then guarantee free bombs every turn after. And you can still cast any bombs you draw each turn as well. Sprinkle in some mana rocks and removal with your bombs and it's usually a guaranteed win. You can try placing it as a "Tier 1" commander but I think it's bad enough that a ban will be the only practical solution.

    6 votes
    2 comments  ·  Product Suggestion  ·  Admin →
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  14. Sparky Enhancements -1. Difficulty slider. 2. Deck selection, to include player-created decks

    I like to play against Sparky to tune a deck, or if I want a game faster than online, and there are two items I think would make for a better experience.

    First of all, a difficulty slider for the AI. It's a tad too easy at present.

    Secondly, and more exciting, I would like to be able to have Sparky play using one of my decks, which I would pick at the beginning of the match.

    Similar to a match-up UI in a sports game where you pick both your team and the one you play against, if that…

    5 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  15. Ozolith broken, must choose creature

    I played the Ozolith and in the card text it says "you may move all counters...", but in action I had to choose a creature of the opponent, because mine were all dead.

    36 votes
    12 comments  ·  Gameplay  ·  Admin →
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  16. eerie ultimatum in response to mill deck results in gre error and draw

    playing eerie ultimatum response to being milled resulted in gre error and a draw, which is wholly unacceptable.

    9 votes
    1 comment  ·  Gameplay  ·  Admin →
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  17. Incorrect rules interactions

    I attached Mystic Subdual to an Ashaya but creatures entering the battlefield were still lands causing landfall to happen, the Ashaya had +1/+1 counters on it so it did not die from the Mystic Subdual. rare but it happened

    6 votes
    4 comments  ·  Product Suggestion  ·  Admin →
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  18. Game Freezing / Disconnecting

    I've lost two games in events due to the game freezing and disconnecting.

    100 votes
    27 comments  ·  Admin →
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  19. The Stack (speed)

    I noticed that when there are multiple of the same trigger on the stack, the stack moves very slowly. I was hoping there could be a way to speed up stack triggers when you and the opponent auto-resolve them.

    13 votes
    0 comments  ·  Gameplay  ·  Admin →
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  20. Single click while drafting automatically takes the card instead of reserving it

    Whiled drafting, a single left click on a card will normally reserve the card. At least 3 times now I have clicked on a card and it is automatically taken instead of being reserved.

    50 votes
    8 comments  ·  Events  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues