MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
16091 results found
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14 votes
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Seaching function does not work in Japanese
When I cast the Necromentia on Japanese language mode, I couldn't search it though I input Japanese name of the card in the search window.
Japanese players have been troubling with this issue since MTG Arena released but Wizards have not improve this yet.
It's so stressful !!!!6 votes -
Ability to downgrade wildcards
Thinking it would be very useful to have the ability to downgrade or exchange certain wildcards for more common wildcards. For instance, a Mythic or Rare wildcard could be exchanged for 2 uncommon wildcards, or 4 common wildcards, or an uncommon could be exchanged for 2 common wildcards.
6 votes -
Auto Pass Priority With Scavenging Ooze
My opponent cast a Languish while I had a Scavenging Ooze on board and 3 open green mana. I activated it, exiling a creature from my graveyard, and after the ability resolved, it auto pass priority, resolving the Languish. There were plenty more cards in graveyard, and had I been able to activate it again, I could have exiled another creature in my graveyard and saved the Ooze.
5 votes -
Please allow animations to be disabled
The animations on both the card sleeves and in-game slow my game down to the point of crashing. Please allow an option for these animations to be disabled.
14 votes -
your game sucks. you make ****** cards that aren't fun
not fun. the list of cards that are not fun is too long. you need to **** can the whole staff and start over. grow up.
6 votes -
MTG Arena
Since about 11th of March 2021 (noticed a client update), MTG Arena is temporarily corrupting my install drive on Windows 10 (Insider Preview Build 21332, used to work just fine until the last maintenance/update). I start the game client, try to access the store or start a new game, i get the spinner which freezes (the game freezes) showing as Not Responding in task manager. At that point, my install drive start reporting incorrect folder sizes, some folders cannot be accessed..etc. The Data folder in MTG Arena ,for example, is empty. If Windows is restarted, everything reverts back to normal but the game is not playable for me anymore cause of this issue. Again, even with insider preview, this used to work until the last maintenance/update.
Since about 11th of March 2021 (noticed a client update), MTG Arena is temporarily corrupting my install drive on Windows 10 (Insider Preview Build 21332, used to work just fine until the last maintenance/update). I start the game client, try to access the store or start a new game, i get the spinner which freezes (the game freezes) showing as Not Responding in task manager. At that point, my install drive start reporting incorrect folder sizes, some folders cannot be accessed..etc. The Data folder in MTG Arena ,for example, is empty. If Windows is restarted, everything reverts…
5 votes -
mana
Three weeks and going with mana screws...too much or not enough....there is no way to fix it on my end...it must be an agro problem or a deliberate attempt by wizards to increase sales....the probabilities of mana screws do not coincide with the percentage of actual mana screws going on....which means that the algo has been artificially tampered with...need phone number to get my money back or fix the efing problem...or i report you as it is illegal to tamper with video games to increase sales in the united states....thank you if this is not the case; but an actual programming bug...why has three weeks gone by with no resolutions
Three weeks and going with mana screws...too much or not enough....there is no way to fix it on my end...it must be an agro problem or a deliberate attempt by wizards to increase sales....the probabilities of mana screws do not coincide with the percentage of actual mana screws going on....which means that the algo has been artificially tampered with...need phone number to get my money back or fix the efing problem...or i report you as it is illegal to tamper with video games to increase sales in the united states....thank you if this is not the case; but an actual…
21 votes -
mouse highlight
Opponent mouse highlighting too frantic
Right now, I'm finding that opponents are using mouse highlighting to tilt their opponents. They're whipping their mouse around to make highlighting on my screen distracting. I don't know if there's much you can do about it, but it's really distracting from my enjoyment of the game!
Thanks!7 votes -
Overheating/Heavy Memory Usage
I have a Macbook Pro (2015) running on Sierra. I downloaded MTG Arena yesterday and started playing. Within 30 seconds, my computer began revving up like a jet plane taking off for a one-way trip to Nowhere Town. Over the years, I have used this computer for lengthy sessions for design in Photoshop, animation in Clip Studio Paint, and music production in Ableton and never have I heard my computer make this horrid sound or become this blisteringly hot. My computer's memory usage immediately rockets to an overwhelming degree and even when I free up the memory, the computer continues to bellow like an opera singer on her final night on stage. I hope a bug fix can address this issue because I cannot safely use this program without concern that the high levels of heat will damage my computer. Please look into this Wizards/Epic!
I have a Macbook Pro (2015) running on Sierra. I downloaded MTG Arena yesterday and started playing. Within 30 seconds, my computer began revving up like a jet plane taking off for a one-way trip to Nowhere Town. Over the years, I have used this computer for lengthy sessions for design in Photoshop, animation in Clip Studio Paint, and music production in Ableton and never have I heard my computer make this horrid sound or become this blisteringly hot. My computer's memory usage immediately rockets to an overwhelming degree and even when I free up the memory,…
26 votes -
Missing Mastery Path Mythic Card Rewards
I do not receive any of the promised Mythic Card rewards when I complete the Mastery pass levels. This happened for level 29, 39, 49, and 56 (my current level). Please fix and provide the cards to my account.
26 votes -
Can no longer drag cards to the table. (Mac)
On my mac in Arena after the most recent update when I pull cards from my hand and drag them to the table to play them they turn orange but don't go down they go back to my hand. The only way to play cards is to double click them from my hand now. Was this by design, counterintuitive to what I'm used to in this game.
5 votes -
Jank Queue
Can we get some form of jank queue? I would like to enjoy playing jank decks without constantly matching the top 5 meta decks while in unranked.
5 votes -
CARDS DISAPPEARED
Hi, after many months i'm back on this game and i've noticed that a lot of my old cards have been disappered! Anyone can tell me how its happened? Especially cards from my old control decks but in general i ve lost a lot of cards!!!
16 votes -
Game keeps freezing and closing
The game keeps freezing and randomly closing when I play against other people and also while I'm building decks. It is incredibly frustrating to deal with multiple times within an hour of playing. This issue has been going on for a while now and needs to be dealt with IMMEDIATELY!
33 votes -
Bug report
I played an Akroan war and I wasn't allowed to take control of my oponents creature. There was no reason why I shouldn't have been allowed to target it.
I lost the match because of this.
Sure would be nice if the money I spent on this game would go towards making it actually playable. There's an idea!
And now I cant even post this bug report on your website. What are you guys spending all this money on if your sites aren't even usable?
5 votes -
Double strike broken
I blocked a double strike creature with a deathtouch creature. Toughness survived first strike, then did not kill the double strike creature when normal damage was applied. Will not purchase until resolved.
23 votes -
Game crashes during matches and after restart
Game crashes during matches after installed today's patch. I lost 3 games of M21 draft and I am very disapointed. When I restart immediately the game it then crashes during the game loading page. I tried to download and use MTGAInstaller.exe referenced in the MTGA support sheet for game crashes but without success. See attached screen for the error message.
Please can you fix the issue, and emit a refund if my 10,000 golds for this first M21 draft ... ?
Thanks32 votes -
No gems were given for opening duplicate rares
I recently opened packs where 20 gems were offered for duplicate rares, but my gem counter didn't go up with each pack opened.
10 votes -
Draft lost
Disconnect during draft. A lost one draft e one sealed. 10.000 gold e 2.000 diamonds.
46 votes
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