MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
16423 results found
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Bug: Infinitre Loading initial scene
Steps to reproduce:
1. start MTG arena version 2021.3.22.3536 (3536.856069).
2. wait for game to load main screen
3. infinite loading initial scene.Uninstall game.
Reinstall game.
Play game.
Reboot PC.
Play game -> loading initial scene loop17 votes -
Crazy idea, but, how about the feedback section actually letting you give feedback.
As above. Instead of an endless loop of use to no one, how about letting the feedback form actually exist. Seems like it's in exile like the shuffler is.
32 votes -
play draw
+2 life on the draw
The person on the play has a huge advantage, especially in best of one. The person on the draw should get +2 life as a countermeasure.5 votes -
Customer Feedback page reports "Couldn't submit your request" after clicking "Submit" but the request shows up anyways.
When clicking "Submit" on an idea, I am greeted by a red "Sorry, couldn't submit your request" error message. The request goes through anyways but this could result in users double or triple posting ideas/bug reports.
5 votes -
Roping after update
Just forced to restart Arena due to a maintenance update and now I'm stuck in a game because of the ROPERS. I'm on Win 10 PC and now, a Roper named "cloud" is roping with no recourse due to the fact that he has had 4 timeouts for 10 minutes now. Please fix this. Now because of his poor sportsmanship, it looks like I'm going to have to concede the match or forever be playing this match to no end. What happened?? It worked 30 mintues ago. PLEASE LOOK INTO THIS.
6 votes -
日本語版誤訳
誤訳
リスの将軍、サワギバ/Chatterfang, Squirrel Generalの日本語テキストがおかしい（代わりにリスを生成するのではなく追加で生成する）戦場の闇市場/Black Marketにカーソルを合わせた際に蓄積カウンターが突撃カウンターと表示される
6 votes -
draft deck missing
In a Premier Ikoria draft the draft deck went missing after the deck building. Where the deck usually is, there is nothing at all and the choice of "edit deck" is not available, just the "play" choice so it's impossible to rebuild the deck or make any changes what so ever. This has happened once before but I've played several drafts in between without this problem occurring.
123 votes -
No gold upon quest completion
Today, after clearing two quests in a row, in a game that resulted in a crash for unknown reasons (the game suddenly crashed when I played Finale of Promise), I fulfilled the requirements for two of the three quests I had in stock. Upon reopening the game and checking the quest progression, I noticed that the quest weren't there anymore and so wasn't the gold. In short: I cleared two quests in a crashing game and got no gold.
6 votes -
Opponent 100% tapped out but cast Reject
My opponent was completely tapped out, no mana available, but somehow cast the spell Reject when I cast a creature on my turn.
6 votes -
対戦が開始されない
プレミアドラフトにて、マッチング中画面から一切進まず、再起動したら負け扱いになっていました。
それが2回連続です。
参加費を返してください。7 votes -
Authentication Failed for "User name" bug
When trying to open the game in my PC, I keep getting an error message saying that "Authentication failed for 'username'" instead of logging in to the game.
Regardeless of what I've tried (reinstalling, updating, updating through Epic Games), I can't solve this issue.
I've seen A LOT OF USERS have been affected by this issue, but still there is no answer or workaround.6 votes -
Banned cards
I used wild cards to craft a card I didn’t know was banned. There should be a way to tell the player that the card is banned before crafting it. It only informed me after I had used 4 rare wild cards. Please fix this and thank you.
12 votes -
A player had unlimited turns by using two cards, grinning ignus and birgi, god of storytelling.
My opponent just kept on return and casting without limits in 1 turn! What the ****. Poor game balance, this is a bug. Because they had unlimited turns, they were able to kill me. So stupid, who thought a card combo like that would be fair.
10 votes -
21 votes
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deathtouch
Player A had a green 4/4 with deathtouch. Player B had a 5/5 with protection from green. Player B blocked the deathtouch creature, and both creatures died
9 votes -
unable to move cards to block attack
In 1st phase of tutorial & unable to block... therefore unable to move any further in the game :s
5 votes -
Daily/Weekly reward not counting wins
I played in a draft going 6-3 and just won 2 games in FNM but my weekly award status has not updated, but the daily did. The they day the daily did not update on my draft wins, so I did not get that reward either.
I can add screenshots as needed
11 votes -
No Friends on Friends List/Cannot Direct Challenge
My Friend’s list shows as 0 online at all times. I cannot even see my friends at all. Furthermore, I cannot direct challenge anyone. The play button remains greyed out even when the name and number are input correctly.
This is on iOS.
14 votes -
error japanese card text
惑乱スプライト/催眠の輝き のテキストに誤植があります。
誤「マナ総量が3以上の」
正「マナ総量が3以下の」
実際に、3マナ以上の呪文を対象にとれませんでした。13 votes -
Feature to Report players
I am constantly matched against people who, when they're losing, use all 3 or how many ever they have of the 30 second time outs to just troll and make me waste my time. There needs to be a report feature where toxic players such as them receive some sort of penalty to discourage the action. It happens to me so often its ridiculous. especially since I try to burn through my turns as fast as possible or even concede if I know I will loose.
Please , and thank you!
- Samurai Cope41 votes
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