MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
16231 results found
-
matchmaker
Matchmaker is completely BROKEN, and it's making this game unplayable. Back to back to back matches against rogues. If it's not rogues, its another deck. All I want to do is have fun, and play random decks. Why am I constantly facing the same decks? Where's the variety? This makes the game extremely boring seeing the same thing over and over again. MAKE THE MATCHMAKING RANDOM. Programming win rates and deck contents and all this **** is ruining the experience.
9 votes -
My timeout ropes used up by my opponent's actions
My opponent was running a Mill deck and I had Gaia's Blessings in my deck, so they kept stacking mill triggers and mill triggers. I click "resolve all", but while all the triggers are going, it's MY rope that's burning even though I clicked "resolve all" and it's THEIR triggers taking up all the time.
19 votes -
Mastery Pass Mythic Individual Card Reward not beeing awarded/displayed
Please merge with "Mastery Pass Mythic Individual Card Reward not beeing awarded/displayed ".
Upon completing my game against a green deck I was not awarded my Mythic Card Reward for completing level 56 of the Mastery Pass Rewards.
99 votes -
bug reports not taking
I have been trying to post a bug (with logs) for 2 days and this site won't accept my reports.
12 votes -
Offer Arena Gift Cards
Similar to Xbox, World of Warcraft, and others, having the ability to purchase in game credit at stores/online makes for an easy gift and more profit for Wizards.
6 votes -
Server Issues
Auto-conceding battles because of server issues. Checked own connections and network and no issues with anything outside of the MTG Arena app.
See log file attached.
47 votes -
Arena on macOS crashes
Environment: Macbook Pro w/ Touchbar. macOS v10.15.4
Repro steps:
1. Go into the "Play" queue
2. Play a game (Standard)
3. Finish the game
4. About 50% of the time, Arena will crash
5. Re-opening Arena will show the following message: "An asset error occurred during your last play session."25 votes -
15 votes
-
15 votes
-
performance issues making game entirely unplayable on mid-range rig.
the entirety of the game is in dire need of major fixes. With a radeon 5700 XT and 2600X ryzen processor this game is currently unplayable due to stacked shufflers throwing match after match into an artificial losers queue with probabilities now in the 1 in 1.3*10^4 for just one of the four in a row, then promptly throwing into black screen matches that end in a draw. I'm not even able to complete quests giving me absolutely zero reason to come back and play the game since the actual gameplay is buggy, laggy, and stacked
5 votes -
Traditional Standard Ranked play does not reward ranks
Both today and yesterday BO3 standard ranked did not reward me any ranks when I won the Bo3s. The usual rank gained/lost interface does not show up but quest rewards interface does. Checked my rank yesterday after 2 won Bo3s and did not gain any ranks.
21 votes -
Can't Sideboard
Sideboarding with Keruga has no effect.
Btw games 1 and 2, and 2 and 3, I switch cards btw my sideboard and main deck like normal. Cards I sideboarded out get drawn, cards I sided in are never seen. This is happening in ranked and in traditional standard events.
37 votes -
Low graphical performance play mode
Hi there,
it would be amazing if there was an "low graphical performance" play mode, were the graphics would go e.g. 2D. This might safe battery on a notebook and the game might run smoother in some battle which went "wilder".
its just anying to loose because your opponent created a several hundreds of token at once and your computre couldn t handle it. and then you lose because of timeout...
sincerly
7 votes -
Mastery Pass Mythic Card Reward Missing
I've purchased a mastery pass this time around and when i've reached level 39 to receive my mythic card reward all i saw was the uncommon "Cauldron Familiar", and im not sure if that was from the daily reward or not.
Either way im unsure if i got the mythic card and if thats the case what can i do about it?
thanks in advance23 votes -
game crashes
The game crahes very often in every mode. I cant rejoin till the game is over. It always crashes again.
23 votes -
Omniscience Draft, Never again
This should not be a paid event ever. This is a pure game of luck of who got the card draw / who got to go first.
I'm actually quite mad I paid 5000 gold to play in this event.
It was not fun at all, and it feels like you flip a coin and the winner of the flip wins the game. Except flipping a coin is more fun that watching your opponent draw into double mind rot on turn 1.
5 votes -
Stack cards blocking view of cards beneath them on screen
I just played a game where I had food tokens. I was unable to activate their sacrifice ability because an ability on the stack blocked the box for "activate ability" on the tokens.
Similarly I sometimes can't read cards that go on the stack because they are immediately covered by a triggered ability thus my ability to respond with the knowledge of the card underneath the triggered ability is hampered.
My suggestion is the ability to drag spells and abilities on the stack to a different part of the screen so permanents on that portion of the screen, or other…
24 votes -
Ooops something went wrong while updating
What the title says. I can't launch the game because it started updating. Then gave that error. Now gives that error every time I try to launch.
28 votes -
skipped lvl 38 mastery pass reward - mythic card
Did not get my mastery pass reward for last level completed (Lvl 38)- mythic card
21 votes -
Losing connection to server
I am having regular issues with the game freezing, and connection being lost to the server.
Sometimes the connection is regained and the game continues, other times the game recognises that connection has been lost and disconnects me from the game (can be real great when I'm losing, but real frustrating when I'm winning), other times the game stays frozen, and I often have to restart arena and lose the game.
I've tried troubleshooting the network on my end, and there don't seem to be any issues. I have a strong connection with good speeds.
44 votes
- Don't see your idea?