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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28995 results found

  1. Olivia's Dragoon Activated Ability

    Opponent had no cards in hand and was able to activate the ability of Olivia's Dragoons without discarding a card.

    1 vote

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  2. 1 vote

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  3. actualizacion

    al actualizar el cliente no me deja entrar a jugar en clasificatorio ni contra otro jugador, solo bot y eventos de principiante

    1 vote

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  4. Emrakul The Promised end in every opening hand

    I've played maybe 15 games in a row with a 60 card deck and Emrakul The Promised End, the one copy I have was in every opening hand. Not sure if bug or not but it's getting old. Oh also if I add a new card to an existing deck, I'm 8/10 guaranteed to have that card in the opening hand of the first game I play the deck.

    1 vote

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  5. Quick draft all will be one error

    I was playing in the Quick Draft for Phyrexia, all will be one and had a 4-2 record. The game crashed in the early turns of my match. I reopened arena and tried to rejoin the game, but instead I ended up playing a new match against a different opponent. I won the match, but was notified that my record after my win was now 4-3 and was now out of the Quick draft.

    1 vote

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  6. Can’t find historic

    Historic play is no longer available for me. I’ve unlocked alchemy play since the latest update, not sure if I have to unlock historic, but if so then what must I do to have the ability to play it? The only modes I can’t play are alchemy and not matches. Using an iPhone 14

    1 vote

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  7. favorite / default basic land does not work 80% of the time

    i selected my favorite basic land styles but in 4 out of 5 drafts it puts in the newest released bsic land styles, intead of the selected ones.

    1 vote

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  8. Atraxa Sleeve cursor bug

    Atraxa Sleeve cursor bug. Mastery Pass n 70

    Placed the cursor on the sleeve it starts to flashing, it seems to be an audiovisual bug. I did a video of this bug but It won't let me post mp4 files

    1 vote

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  9. Visual bug in mastery pass

    A visual bug involving the Atraxa's premier sleeve that continues to pop on and off in just milliseconds I think.

    1 vote

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  10. Carte gagnee introuvable et ca commence a faire beaucoup surtout pour des carte rares ou mythique

    Carte gagnee introuvable et ca commence a faire beaucoup surtout pour des carte rares ou mythique ...

    1 vote

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  11. launcher redownloading before opening app

    MTG Launcher keeps redownloading before it opens the app. I have deleted and restarted it, but nothing seems to stop this from occurring, it is like I am downloading it for the first time. It is starting to become annoying.

    1 vote

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  12. Cruelty of gix

    Opponent played "Cruelty of Gix" and triggered all free chapters the same turn. Added a log file.

    1 vote

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  13. cant exit game mode only log out or exit game

    no way to exit this game mode on arena. cant get out of this game mode forcing me to play through.

    1 vote

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  14. MTG Arena Update

    The last two updates have failed requiring a full uninstall / reinstall process.

    Can you provide guidance on what is causing the issue?

    1 vote

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  15. Closing out the game after 1st win "1/2" giving bonus card when loading back in

    I thought this was a fluke and possibly from the duel series and getting wins for the daily but I was capped on wins when I was doing the midweek magic : phantom sealed, so after my 1st win to test it, I closed out the game, load back up, select it again from new, and when I enter im 1/2 and I get another card loaded in, for free. It did this for the duel series and phantom sealed, im not sure if its doing it for other events. But to reproduce, get 1st win in either event, close…

    1 vote

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  16. Imported decks listed as Historic when are Explorer valid

    Imported decks are categorized as Historic decks even if they are Explorer legal. This should probably change (first check if they are explorer legal, if not try historic)

    1 vote

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  17. Blue suns twilight

    1. Went to use Blue Sun’s Twilight on my main phase, added mana to fill ‘X’ value, and with adequate mana sources the card would just disengage like i stopped interacting with it and move back down to my hand.
    2. Playing Standard on iOS on iPhone 13
    3. The card would not do anything after filling in value for ‘X’ mana, it would be as if I just clicked on it and then it would drop back down to my hand
    4. Expected to steal control of opponents creature
    5. Add any relevant screenshots/videos (Did not get any this time)
    6. If you found a…
    1 vote

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  18. List Imported decks first

    When importing a deck, it ends up in the middle of many pre-existing ones and is often difficult to find.
    Would be nice if the deck sorting by name had a filter for the "Imported Deck X" to show up at the beginning or at the end.

    1 vote

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  19. Forced time out

    The game has been forcing me to time out even when I have nothing I can do on my opponent's turn very aggravating to literally have the game in the bag and be forced to time out when I have nothing I can do to stop it.

    1 vote

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  20. Matsery tree not giving rewards from the color you pick.

    The mastery tree green path the last one, for Zopandrel. I placed the orb and never got the card. I got all the other cards. And at least one copy to use if I didn't have the card. But the green path did not give me Zopandrel.

    1 vote

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