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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28990 results found

  1. Arena crashes at launch

    My Arena did crash while i was ingame and now it cant start anymore.
    Nothing works it just doesnt react when i try to start it.
    already restarted reinstalled whats going on.
    playing on high end pc and i play since beta and never had this problem

    6 votes

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  2. munitions expert

    When I play Munitions Expert and the opponent doesn't have any creatures for me to give the damage to, there is no cancel button, so I'm forced to wait out the timer or kill one of my own creatures for it to resolve. The text of the card says "may" cause damage to another creature, but there is no way for me to resolve this. I look like an ******* waiting for the timer to run out. Please fix.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Mouse Issue

    The mouse does not function properly and I am unable to click from time to time. To fix the issue I have to leave the MTGArena window and get back to it. I am using Windows 11 and never observed the issue when I am not using MTGArena.

    2 votes

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  4. Slip out the back/ unearth

    I use slip out the back on a unearthed creature It stayed in play instead of being removed from the game.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. gix's command card

    Gix's command destroyed opponents card when they selected it to be sacrificed by one of the two options i selected. It had a ward cost of 2 and i didnt have the mana but It still destoyed it. Even after they used a card to make their card hexproof and indestructible.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Ithilid Harvester

    Ithilid Harvester doesn't transform some non token tapped cards. Tried twice in same for 3 creatures.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Match Not Timing Out

    Windows 10
    Client Version 2022.21.10.4390.972292

    In a match; opponent declared an attacker, the client has not yet prompted me to declare blockers, and it's been stuck in this state for several minutes. The timeout feature has not engaged for either of us. There is an activated ability on shadowspear (attached to the attacking creature) which may be prompting the opponent.

    Checking task manager, the application does seem to be heavily utilizing system resources, but this is normal and the application is responding. Right-clicking on cards displays their information promptly, further suggesting the application is not frozen or in a GreErrror…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Quick Draft not recognizing win

    Played first game of quick draft. Won it. Quick draft page says 0 wins 0 losses. Did not see a screen indicating XP/gold earned for a game won. 99% sure that my limited rank did not change. Please see log attached (the last game I played in this log was the game in question. Played it just after 2 pm EST today). Thank you.

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  9. Game froze twice during Quick Draft games

    Game froze during draft game, forcing me to close it eventually. coming back in, I had one more loss (pretty early in the game). Going in to the next game, the same thing happend again after few turns. Very frustrating as it ended my entire draft very quickly.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Opponent is stalling in draft and the timeout counter won't start.

    Opponent is stalling and the timeout counter won't start so I'm basically stuck in the game until either I concede or leave. Considering I paid good money for this draft, it's not fair that I get punished because of bad code.

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  11. Premier Draft: "network issue... cannot select," and dumped

    Was in BRO Premier Draft, about half way through pack 2 the interface flashed something like "network issue... cannot select". It dropped me to the Premier Draft signup screen. I quit Arena twice and rejoined the same draft, autoselected cards had been selected by the rope. Each time, the same issue recurred.

    Please refund.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  12. gix, yawgmoth praetor triggered ability

    triggered three times but instead of 1 i bilieve it took 2 life for each one. I was at six. I paid all triggers. Lost on the spot.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Bs

    So this is a bug.
    I used card boon of safety which specifically says put a shield counter on target creature, and shield counters definition is, "if a permanent with a shield counter on it is dealt damage, or destroyed remove shield 1 shield counter from it." Yet somehow when I had a shield counter on my creature my opponent used the card Giant killer which has an instant adventure which is "destroy target creature" and used it on my creature with the shield counter and it still killed my creature and ignored my shield counter. Please fix this is…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Opened a Mythic BRO booster but got NO mythic card

    I bought a set of 10 BRO mythic boosters with gold (13,000 total). When I opened my 9th booster, I received NO mythic rare, and instead it was a RARE wildcard. I have attached a screenshot below and it shows the cards I received in that pack. Since this was the 9th booster, I had 1 left unopened at that time and it is shown below these cards -- it shows a BRO booster with dark orange corners (and the number "1") indicating that indeed I was opening mythic boosters.

    2 votes

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  15. Indulging Patrician does not trigger Vito, Thorn of the Dusk Rose during the endstep.

    Indulging Patrician does not trigger Vito, Thorn of the Dusk Rose during the end step. To recreate gain 3 life with both Vito and Indulging Patrician on the board at watch the trigger on the end step. Indulging patrician will trigger at end step but Vito does not on the life gain. If this has 2 Indulging Patricians on the board then it should take an additional 6 life from Vito's trigger but does not.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Too little time, needing about 200 life here

    Bottom line: we need a loop record button, then a play back for N times (make this work for N=large values and complete this for N>500).

    So real world case: opponent may have Collected Company, Fierce Empath, or Craterhoof Behemoth as their top card and this is their out. ~170 damage when they Hoof. Meaning I would like to gain 200 life, make an extra 30 tokens to ensure I can win through their Hoof.

    The timer doesn’t permit me enough time, nor do my fingers I want to click that much and pass through these triggers to have a…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Card Sleeves problem

    Hello and Greetings Wizards of the Coast Costume

    I want to inform you that I have a problem in the MTG Arena.
    One of the Card Sleeves, the WPN Exquisite, which is one of my favorites, is darkened almost to black and has no image. Was it recently modified or is there something wrong with my MTG Arena program or is it a MTG Arena display bug? Annex Screenshots as evidence.

    3 votes

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  18. Incorrect spelling in Arena Announcement section

    Announcement regarding Ninja's Kunai is spelled incorrectly. The title is "Adressing Ninja's Kunai". It should be "Addressing Ninja's Kunai".

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  19. FNM at home 2020 15 may

    HI! I had a problem. I gave my friend code from FNM at home 15 may 2020 year. He had a error "the code is invalid or has already been activated".
    His nickname Ailorn#48727 Was he able to activate the code and tricked me into not working or can this code no longer be activated?

    1 vote

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  20. Explorer meta game disappeared

    I signed up for the explorer meta game but it disappeared before I could finish it.

    1 vote

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