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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28973 results found

  1. wrong deck loaded for historic metagame challenge

    I paid to play the historic metagame challenge and chose an appropriate historic deck but it loaded a deck I don't even own. Is it possible to have the event refunded or a free entry?

    1 vote

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  2. remnant of the rising star / jugan defends the temple, on pc i couldnt use the counter mechanic on several creatures for several turns

    Heres an idea this worked before the last game update... just fix it, I bet its something simple hidden around like a stray ~. as a mythic card jugan is actualy key to a few future decks i was looking into to turbo out mana... the steps i had jogun then boseiju transformed i hoped to dubble dip the mana onto him with jogun however jogun never activated intead it took me strait to battle. this might also have to do with there never being enough cards for me to not instantly go to battle after playing one.

    1 vote

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  3. Conceding counts kills

    When a player concedes, it should count their creatures as kills, specifically for the creature kill quests. It takes forever to finish the kill 25 creatures quest (Especially if you tend towards creature-centric playstyles) because players constantly concede when there is any sort of disadvantageous board state

    1 vote

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  4. Narset, Parter of Veils Bug

    Mac OS through Epic Games .

    When using the -2 ability of 'Narset, Parter of Veils', it causes the client to crash. This has happened across multiple days.

    1 vote

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  5. ファイレクシア完全なる統一のドラフトで黙示録、シェオルドレッドが出た

    ファイレクシア完全なる統一のドラフトにおいて、ファーストパックのレアで黙示録、シェオルドレッドが出現しました。
    デッキ構築画面でも間違いなくシェオルドレッドのようですが、これを使用してチート扱いにならないでしょうか。

    1 vote

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  6. side

    BO3でサイドになるとゲームがフリーズし再起動してもフリーズし続ける。サイドがタイムアウトするとゲームが出来るようになる。

    1 vote

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  7. Scrotch et Blame du Maitre - contact mortel

    Bug ces cartes sont censées envoyer des dégâts sur une creature, pas le contact mortel. Mon adversaire les a utilisées pour tuer des créatures plus forte dont une avec le contact mortel, et sa créature source des dégâts n'avait rien

    1 vote

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  8. Rating system not working

    The third day the rating system does not work. played about 15 games, half with the victory as a result, but the counter rating and hung at zero in the platinum. The problem is observed both in standard and in tournaments. on macbook and iphone

    all other elements of the game work fine, I get experience and awards for completing tasks. looks like the problem is solely in obtaining ratings. in parallel I use a laptop application untapped.gg companion, but with it such problems were not, and the problem with ratings is duplicated on the phone.

    1 vote

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  9. mechanized

    Mechanized warfare failed to deal additional damage to sheoldred on 4 blocks of all red and artifacts.

    1 vote

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  10. thirsting roots

    unable to determine which mode is being used

    1 vote

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  11. Couldn't target a graveyard trespasser with a go for the throat.

    Was not able to target graveyard trespasser with go for the throat with 2 other cards in hand. On android

    1 vote

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  12. Not receiving wildcards from booster packs!

    Still acquiring all forms of rare cards instead of getting wildcards for already having 4 of in my collection. Last 24hrs 2 uncommon and 1 rare I've noticed atleast.

    1 vote

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  13. Witch's Vengeance can't select Shrine as a creature type.

    I Conjured a copy of Witch's Vengeance off of Cursebound Witch during a game of historic brawl. My opponent was running Go-Shintai of life's Origin and had a 1/1 Shrine creature token as well as the red Go-Shintai creature from Kamigawa block.

    When trying to cast the Witch's Vengeance, i was unable to select Shrine as a creature type, despite the fact that these creatures had no other typings available. If this is a bug, then Shrine should be added to the creature type list. If this is a rulings issue, suggesting that Shrine is it's own subtype of enchantment…

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. Verificando partidas ativas

    Já faz dois dias que meu jogo não abre e só fica na tela com a informação de "verificando partidas ativas". Quero jogar e não consigo

    15 votes

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  15. Alchemy Metagame Challenge Rewards

    Hi, at aprox 9 pm, I finished a run in the alchemy meta challenge. My score was 4-1, so I clicked in claim prize and I received 5 kamigawa neo dinasty packs instead of the kamigawa alchemy packs I as supposed to receive. In the image of the event you can clearly see that the prizes are alchemy packs and not standard ones.

    13 votes

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    7 comments  ·  Events  ·  Admin →
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  16. Artifact/Colorless/Enchantment/Planeswalker Quest Support

    Myself as well as friends with over 50 years combined play experience would like to see colorless spells/artifacts/enchantments/planeswalker spells support added to the daily quests. Examples: 'Cast 20 artifact spells' Cast 20 enchantments, etc. You guys are missing out on a GREAT opportunity to add some flavor to an otherwise stale selection of quests available in game. We constantly have to do the same small selection of quests over & over again.

    This would encourage players to branch out from the current quests available & make other decks, thus encouraging more deck creativity. Could even add format specific quests such…

    2 votes

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  17. strixhaven stadium

    Strixhaven stadium is getting counters from non combat damage

    2 votes

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  18. 十種競技トークンの表示バグ

    デカスロン第9種目全知ドラフトで7勝したが、メイン画面にて記録が確認できない。ゴールドによる補償では賄えない不具合なので勝利記録がつくように修正を希望する。

    2 votes

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  19. Gixian Infiltrater stack freezing

    2 out of 3 times Gixian Infiltrater's ability triggers the stack freezes and will not resolve. Eventually the timer runs out and the game ends in a forfeit. There is no work around, I can't even concede when it happens, I have to completely close and reboot the entire app. This has cost me several games, and rendered a really fun deck absolutely unplayable. Idk what the problem is but I really hope it get fixed before the next set drops and I lose the chance to even play this deck. I was so proud of it too...

    2 votes

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  20. Aether Helix can't target Jack-o'-Lantern in the graveyard

    Playing on PC.
    during Decathlon 9: Omniscience draft
    Casting Aether Helix from hand it is unable to target Jack-o'Lantern in graveyard, and isn't show during casting. Jack-o'-Lantern still shows in graveyard otherwise, and shows in the reminder zone for it's graveyard ability.

    Expected result: target Jack-o'-Lantern in graveyard and return it.

    2 votes

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