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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28973 results found

  1. More blast zone issues

    This is less a bug and more just something the programmers seem to have missed. The autotap seems to place too high a priority on leaving blast zone up. It is often my last land up when I have colored spells to cast, and ive lost a game more than once by being unable to cast a cut down, etc despite having an untapped blast zone and having my black sources autotapped previously to pay generic costs. There really is no reason to activate blast zone for x=0 that I could imagine short of being forced to by a mindslaver,…

    2 votes

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  2. Decathlon 10: On the Edge

    Im in the event and my opponents are playing cards from Kamigawa Neon Dinasty (Fable of the mirror breaker, Jukai naturalist). I dont think is fair cause my deck is weaker by following the rules. Please fix the format or be clear about what is and it is not legal.

    2 votes

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  3. MATCHMAKING

    Not sure if something changed but I am low level platinum and 4 or 5 of my last 10 opponents have been diamond or mythic - I think 3 or 4 mythic with 2 of them ranked, one being top 50.

    One question - WTF?

    This has at this point put me off of drafting - I'll go play another game.

    2 votes

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  4. WOLFWILLOW HAVEN nascosto sotto la foresta

    Durante l'evento decathlon 8: Explorer tradizionale non ho avuto la possibilità di distruggere "rifugio di lupusalix" tramite l'effetto di "comando di germoglioscuro" dato che il "rifugio di lupusalix" rimaneva nascosto e non selezionabile sotto la "foresta", vedi screenshot.
    Questo mi è costato la partita e la possibilità di vincere i premi dell'evento.
    Non è divertente giocare contro dei bug, vorrei ricevere la possibilità di guadagnare comunque il gettone.

    2 votes

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  5. Can't activate Yawgmoth at instant speed

    Can't activate Yawgmoth at instant speed. This cost me two games as I wasn't able to proliferate or sacrifice creatures in response, so the enemy ran away with the game.

    2 votes

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  6. Impossible to choose manually which mana to use from the mana pool

    I had one mana of each color in my mana pool (added from Faeburrow Elder), a Starfield Mystic and a Go-Shintai of Life's Origin in my hand.

    I wanted to play the Starfield Mystic and then the Go-Shintai of Life's Origin (with reduced mana cost) but the casting of Starfield Mystic uses the white and green mana from the pool, no matter what.

    I suggest you allow to choose manually which mana to use from the pool while casting a spell.

    2 votes

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  7. Farewell doesn't exile Thassa, Deep-Dwelling

    I Used Farewell choosing to exile creatures, artifacts, and graveyards.

    Enemy's Thassa was a creature when Farewell resolved, but it was not exiled.

    1 vote

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  8. gwenna doesn't get +1/+1 counter and not untapped

    when i was play midweek magic: jump in
    i play gwenna and cast 7mana creature(it have prototype)
    first time gwenna get counter and untapped, but i play another 7mana creature , it doesn't get counter and not untapped. and next time i cast 5mana creature- same doesn't get counter.
    and i lose that game
    and i play next game, that game cast gwenna turn3 and i cast 5mana creature turn 4, gwenna doesn't get countere and untapped

    3 votes

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  9. Audio Issues with Pandora on IOS Phone

    Since the last update, on the latest IOS, when playing MTG Arena, I cannot play audio music from Pandora while playing. This occurs whether the Arena sounds are on or scaled all the way down. I never had this issue before. It keeps stopping the pandora once I touch the screen.

    Please help, thank you!

    3 votes

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  10. Cant play ranked. I can choose the five different type of play in the same time and I can't push the play button.

    Cant play ranked. I can choose the five different type of play in the same time and I can't push the play button.

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  11. Playing Kenrith, the Returned King leads to Arena closure

    As soon as Kenrith is played, MTG Arena automatically closes. Also re-starting does lead after finding an opponent to direct closure of the game.

    It's on PC.

    I would appreciate if I can play with that card.

    1 vote

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  12. Can't play my commadner

    Instead of print 2 tons of ****** cards in only a year and your ****** ring lottery try to fix your products. 3 mana in my pool can't play azusa from command zone.
    FIX YOUR ****

    1 vote

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  13. Performance degrades when using mouse polling rates over 1000Hz

    I have a few different gaming mice and recently switched to a Razer Viper 8k. I've found that when the polling rate of my mouse is set over 1000, the framerate in MTGA begins to drop when the mouse is moved.

    Using the Razer Synapse software, I can set the polling rate 1000, 2000, 4000, and 8000. I've not had issues with any other games when using the 8000Hz polling rate. When I use this setting in MTGA, I literally have to stop moving my mouse for a second in order to click on a card or button, then I…

    1 vote

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  14. despark

    Japanese art Despark cannot be added to decks.

    I recently purchased the Japanese art Despark, and it cannot be added to decks. When you try to add it through the Deckbuilder, it adds the default version instead. I tried with other cards, e.g. Return to Nature, and the bug seems to be specific to Despark.

    1 vote

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  15. draft

    Page was loading endlessly causing me to lose the match. Perfect internet via cable.

    1 vote

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  16. Store

    The mtga store in IOS does not display the question mark icon that provides details of the product you are trying to buy.

    1 vote

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  17. Priority not received after spell copied

    During a game, my opponent used Rootha, Mercurial Alchemist to copy a fight spell. I did not receive priority between allowing the copy ability to resolve and the resolution of the copy, so I couldn't respond appropriately based on the targets chosen.

    The game was during a strixhaven draft. The bug did not affect the outcome of the game, although it did cause me a bit of stress at the moment.

    1 vote

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  18. Mirrorhall Mimic died and went straight to exile.

    I am playing on PC. Mirrorhall Mimic was under my control, copying an opponent's creature. I believe I had it block and die to the creature it was a copy of, but instead of staying in the graveyard (as expected), it went straight to exile. I checked other cards on the battlefield, and in the graveyards, but I couldn't find anything that could have caused this, and it wasn't transformed as an enchantment.

    I hope I'm not overlooking anything, since last time I typed one of these out, I looked up rules again before posting and realized I was just…

    1 vote

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  19. bug?

    Blood Tokens could not be activated during the upkeep or draw step. As a result, I couldn't target Atraxa in my hand for Chapter 3 of The Cruelty of Gix.

    1 vote

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  20. Product suggestion

    Hello there, as a limited player I have a suggestion. Why not implement a draft wheel? Like constructed players have access to a wheel every 6 packs to get their value, or even golden packs every ten packs. I think Draft players should have a Draft Wheel, every 6 drafts you get a Draft token. It would mean that every 9000 gems we are getting some value to keep playing the game in the format we choose to play. Players would be glad that they get another ride even if they 0-3 the 6 drafts in a row, and they…

    1 vote

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