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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28963 results found

  1. Product sugges

    I want to be able to reset mastery orbs, because I clicked the wrong button and cannot undo

    1 vote

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  2. Buy packages issue

    I buyed several packeges; however, the counter of purchased packs haven't increased as its supposed to be.

    I noticed on the last one purchased, reson why I wasn't able to get a screenshot.

    I'm running on Android.

    Please review the amount of packs purchsed and increase accordingly.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  3. Bug figeage

    En pleine game le jeu figé et impossible de me reconnecter car redemande identifiant qu'on ne saisis jamais, perte de temps à trouver comment réinitialiser le mot de passe et défaite alors que j'avais tout pour gagner.
    Rien de simple et explicite et pourquoi d'un coup il faut mettre un mot de passe ????

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Traduction française page bug

    L'interface est en anglais donc galère pour comprendre comment poster ou signaler un bug, un truc qui devrait prendre 1 minutes en prend 10 car on nous redirigé vers des pages qu'on ne comprends pas alors que l'on voulait juste signaler un bug

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. Bug signaler bug

    Soit vous ne proposez pas la page précédente pour signaler un bug avec une redirection ici ou vous annuler la redirection

    1 vote

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  6. Bugged card

    The Crystal warrior card acts as if it has double strike instead of first strike.

    1 vote

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  7. Hi, today´s I´ve bought bundle praetaors but I can see only one /white color/ in my collection.Where are others?Thanks for reply .

    Hi,
    I cannot see praetors bundle /5 cards/in my collection.Only one in white color.
    I ´ve bought this bundle today.Where are others?
    Thank for reply and have a nice day!MTG Arena.

    1 vote

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  8. Purchased the Japanese alt art cardstyle for negate in the store, but it doesn’t show up in my cardstyles in my collection, even though I ow

    Purchased the Japanese alt art cardstyle for negate in the store, but it doesn’t show up in my cardstyles in my collection, even though I ow

    1 vote

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  9. Card text can be difficult to read on mobile

    It can be very difficult sometimes to read card text, even when zoomed in on a card, especially on planeswalkers and other text heavy cards. I suggest adding larger text in a scrollable box on the right side of the screen when zoomed in. That space is currently empty as can be seen in my photo.
    Thank you for your consideration.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. Client closing when the game begins

    I'm confronted with a bug that is pretty annoying. ( I'm on Windows 11 for reference).

    When i launch a game by clicking on the button 'play', I have a 1/5 or 1/6 chance (maybe a bit overestimated) that the client shut down when the game would begins. It find an opponent, and when the battlefield would normally show up, the client just crash. It would not bother me that much normally, because i can just reconnect to the game, but then when immediatly relauch the client, it reconnect me to the game, and same, when i just should be…

    1 vote

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  11. Server crash when usibg artifact pay 1 life deatroy perm you own multiple times when life at 0

    In my last match the oponent used an artifact with pay 1 life destroy a permanent you own. His life was at 2 and he used this artifact ability multiple times. His life showed 0 and the game froze, I think thats a server cradh because I reconnected and was not brought back to the game and got no reward for winning. Playing on android. Looks like an exploit to not lose.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. ossification exiled both a planeswalker AND a creature

    while playing, ossification exiled both a planeswalker and a creature which lead me to lose, its text says planeswalker OR a creature.

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. I need a search bar when picking the deck I want to play with.

    I need a search bar when picking the deck I want to play with.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Archfiend of the Dross bug

    I think Archfiend of the dross as a mistake.

    Final text say: Whenever a creature an opponent controls dies, its controllers loses two life. However when a creature token die, its controllers doesn´t loses two life.

    However, when you use cut down you can destroy creature token, when you use Liliana of the veil with: "target player sacrifices a creature, target player has to sacrifice a creature token if he has.

    So, I think you must change archfiend of the dross in order to fix this issue.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. proliferate

    I was playing a draft and thrummingbird was pumping many creatures on the battlefield. once a few creatures got to 8 counters no proliferate effect of any kind would work. tried like 4 or 5. cost me the game

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Alchemy Horizons: Baldur's Gate Jump In! update article is inaccessible

    I looked for a way to contact the web dev team directly but did not find anything so I'm trying to report that around 60% of the Jump In! packet information is currently inaccessible due to a change to the articles archive on the website. The Alchemy Horizons: Baldur's Gate Jump In! packet update article has the most up to date packets for all sets except for BRO and DMU. However, when trying to access that article you get an error that states:

    Access Denied
    You don't have permission to access "http://admin.magic.wizards.com/en/articles/archive/magic-digital/jump-packets-update-alchemy-horizons-baldurs-gate-2022-07-06" on this server.

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  17. デッキインポートができません

    デッキインポートができるサイトからコピーして貼り付けているのに、できません。
    以前までは問題なく出来ました。特殊な文字等は入っていません。
    以前から使わせて頂いている晴れる屋さんのMTGデッキからインポートしています。

    3 votes

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  18. 無課金だと土地すら引かせてもらえない

    MTGアリーナは、無課金者を雑に扱います。
    60枚中24枚土地があるデッキで、7回連続
    土地が引けない調整は当たり前のようにやってきます。

    WtoCの反論があれば、求めますが
    無理でしょうね。

    ほんでサインインしたあとに投稿しようとすると
    これね。
    問題を解決する気があるのかを教えてほしいです。

    3 votes

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  19. 9 votes

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  20. App won’t open

    After April 28th update Network errors prevented me from staring my event. I closed the app and tried to open it again later after the issue had been fixed but my app won’t open. I get a black screen and then kicked back to my main screen. The issue is still ongoing even on the day after.

    13 votes

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    2 comments  ·  Events  ·  Admin →
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