MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28956 results found
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i can't log in my account
i try to log in my account and it apears this error mensage, please can help me with this?
2 votes -
Helm of the Host attached to double-faced card
I can't find clear rules on whether Helm copies both sides of DFC, but what happened can't be right:
I attached Helm of the Host to Foreboding Statue, not yet transformed.
First trigger of Helm before Statue flipped is a copy of the front of the statue - but the copy won't transform, even three-four turns later when it meets the condition.
Second trigger of Helm came after the original Statue transformed into Forsaken Thresher. The helm copied only the back of the DFC card, not forcing me to wait for the copy to accumulate counters.1 vote -
Cards did not load
Game started but my cards and my opponent's did not load, forcing me to concede
2 votes -
Lifelink not working Jerren Corrupt Bishop
In a game I gave lifeling with Jerren to my Morbid Opportunist. It got lifelink but I didn't gain life, which completely ruined my game plan (I sacrificed a creature to gain that life to get to 13 life to transform Jerren, instead I just lost a good creature and looked like a bufoon).
Here is a 17Lands log for that game on the point where I activated Jerren.
https://www.17lands.com/user/game_replay/f0f19c8cc5f14730ac7402b9c8f19d94/35877175/1672665567/185Needless to say I would love to get my event reimbursed.
1 vote -
クイックドラフトで対戦相手に勝利したが、敗北扱いとなった
クイックドラフトで対戦相手に勝利したが、その後、ドラフトのトップ画面に遷移した際に、敗北扱いでドラフト終了となっていた。
日本時間 23時ごろのプレイです。 ログを添付いたします。
こちらの場には、コイロスのロック鳥、鉄管の破壊者、ラト＝ナムの達人、＋1体のクリーチャーを展開していたと記憶しています。また、同じくクイックドラフト中で、これより何戦か前にも、こちらの優先権が勝手に放棄された結果、敗北扱いとなった。
こちらの優先権時に能力を使用、および巨大化を使用すれば勝利していた盤面だった。
（こちらは直後のログ取得をしていないのですが、今回のログから判明しますでしょうか？）2 votes -
1 vote
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Pauper won't let me use non-standard legal cards when I see other people using alchemy cards
I see everyone else using Patriar's Humiliation and alchemy cards so saw based on description it was Historic Pauper. I try to make a Historic deck and use for Pauper, then it says my deck is invalid. If I try to make a pauper deck in the drop down though, it doesn't give me the option to put the Alchemy cards in. I would like my 400 gems reimbursed, because I can't compete against these alchemy cards if I can only use cards from standard
2 votes -
Celestus tapping for 1 mana instead of 3
During a game I played against Azorius Control, there were several occasions where my opponent tapped the Celestus for 1 mana to activate it's Day - to - Night ability, instead of the 3 that should be required.
1 vote -
Game locking up
During a match, I played a card [ Cut Down - 1(B)] and it would not let me select a target. Then it returned it to my hand, starting one of my two (2) timers, then locking up. After some time had passed and all my timers used, it ended my turn and proceeded to my opponents turn. All the while, my opponent was not able to play cards as well after the lock up.
2 votes -
Infrequent bug: click and drag to select causes card to disappear from potential picks
There is a long-standing bug that causes cards that have been clicked and dragged, but not yet selected to disappear from the card pool for the current drafter EVEN THOUGH NOT YET TAKEN. I have had this happen to me twice in the last week, and have seen it happen to streamers within the last two weeks. There are also longstanding bug listings that describe this same (or similar) problem. Please fix!
- Give us the steps to reproduce the bug
Click and drag cards in each pick, but don't select them. I do this habitually because I found it the…
40 votes -
Any deck promo code for 2023 and future ?
Any chance wotc release new mtg arena deck paper version with promo code 2023 and future ? I love having the paper version and the code for mtg arena.
1 vote -
draft victory lost bug
I had on 6 - 2 result at major draf All Phyrexian. I begin a match few second after the launch the match stop and i was sending to the main page of the draft with my result of 6-2. I relaunched a game, i won them and my result was 6-3 .
i want to now why and find the gain that i didn't have.1 vote -
timing out
for the second time in 3 tries I saved enough coin to get into a draft and then got timed out or disconnected and lost my games. This issue here I've had many times. I play a card, it's in the stack and then I get disconnected and the card is now just sitting on the board and seems to be lost. I can never play it and I lost my turn. It's a double hit and really frustrating to lose matches this way.
1 vote -
Bug during round 6 of day two of arena event
I lost the second match of my second draft to a bug. I want to learn how I can be reimbursed.
1 vote -
draft
Draft lost because of ''waiting for the server''.
Hope to have my money back!1 vote -
1 vote
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Gravebreaker Lamia treats the command zone as a graveyard in Historic Brawl and reduces commander casting cost by 1 mana
Game version: 2023.24.0.4454.986775
Gravebreaker Lamia treats the command zone as a graveyard in Historic Brawl.
Its passive "Spells you cast from your graveyard cost 1 less to cast" is applied to the command zone. This means that if you have a 3 mana commander and it gets removed while the Lamia is on the field then the commander's updated casting cost will be 4 mana instead of 5.
Steps to reproduce:
- Play a relatively cheap black or black/white commander.
- Get it removed once or twice.
- Play Gravebreaker Lamia with no other cost reducing artifacts (no Bontu's or Oketra's Monuments for…
1 vote -
多元宇宙と共に
サイドボードの存在するデッキで「多元宇宙と共に」の「デッキの一番上のカードをプレイしてもよい」という効果が適用できない
1 vote -
日替わりセール
3/5の日替わりセールで基本土地のスタイルの詳細で犬のイラストのものがあったので購入してみたが反映されなかった
1 vote -
Some default Basic Land skins not selectable
Im unable to Select 2 of my default plane Land skins. See Screenshot attached. These Land skins I bought first, about a year Prior to obtaining all other colors recently when they where on sale again.
Thanks for default functionality! Huge time saver1 vote
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