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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28950 results found

  1. Toxico

    Buenas tardes,

    Desde que se ha implemtado laecanica de tóxico es imposible jugar, el juego está roto y desfavorece a los mazos "normales", en dos turnos ya estás muerto,no tienes opción de quitarte veneno o poder contrarrestarlo, aburre mucho este tipo de mecánica y no divierte para nada jugar 10 partidas y que 8 sean jugando tóxico y proliferar...

    Me gustaría algúna opción de poder jugar partidas sin poder usar tóxico,

    Un saludo.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Tagging cards

    I have some categories of cards outside of normal search. Could it be possible to tag certain cards? Like "Favorite", "want to craft", "Simic ramp" or "YEAY!!"

    1 vote

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  3. 精神接合器/Mindsplice Apparatus と ミシュラの命令/Mishra's Command

    場にカウンターが乗った精神接合器/Mindsplice Apparatusがあり、赤マナが1つあるにもかかわらず、ミシュラの命令のプレイができなくなることがある。

    Sometimes Mishra's Command cannot be played even though there is a Mindsplice Apparatus with a counter on the field and one red mana.

    1 vote

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  4. [BUG] 1 mana created from Nykthos, Shrine to Nyx get lost when using auto pay if you cast mana 3 spell when devotion is 4.

    Steps:
    1.Get 4 green devotion and Nykthos, Shrine to Nyx on the battlefield.
    2.Try to cast a 3 mana spell.
    3.Click Auto Pay button.
    4.Note you get no mana left while you should left one in your mana pool.

    1 vote

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  5. Feature request: merging decks

    To be able to merge decks. Allowing an easier way to retain cards from previous decks to a new one under the making.

    1 vote

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  6. draft client dc without giving any indication it did and cost me a game

    Game disconnected during a pivotal turn where i was deciding on the best course of action and it dc'd without me knowing, the game before it also dc'd without me knowing. I would like a refund on that event. i have attached my log file.

    1 vote

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  7. Auto tapper: prioritises 'Key to the Archive' above lands

    The auto tapper is much too aggressive about tapping the 'Key to the Archive' artifact

    Even if you have basic lands that satisfy colour requirements the auto tapper will always tap the Key first, which has caused other spells to not be castable

    Please consider adjusting the algorithm

    1 vote

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  8. Draft

    Stavo giocando e il gioco si è buggato completamente impedendomi di attaccare. La clessidra scorreva a vuoto e non potevo più fare nulla.
    Chiaramente la partita è risultata persa.

    1 vote

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  9. thunderous orator and sandwurm convergence

    the thunderous orator gains flying and is still able to attack the player despite having the sandwurm convergence in play

    1 vote

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  10. Game crashes

    Game will crash every 3 matches or so. Nothing crazy happens, no card animation triggering it. At this point I'm lead to believe it's all due to your client being buggy.
    I will have about 4-5 crashes a day. If I get back on quick enough I can join match again but my avatar always changes to ajani the white lion plane walker

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. empty boxes / mana costs, counters, life points & stats missing

    Graphic problems since update. Neither mana costs nor attack / defense stats are shown on the cards. All boxes with counters / numbers are empty, even player's life points. It's not possible to play under these circumstances since release day.

    2 votes

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  12. Background Muisc Issue

    So I’m having the same issue. I figured I’ll just report it every time I have it until it gets fixed.

    I’m on IOS, and the bug happens almost immediately when I flip back from the drop down command center screen.

    I spend almost every game flipping back and forth to un-pause my music despite it only lasting a fraction of a second. It’s starting to make my games last about 4-10 times as long as they normally would.

    I notice that maybe 1 in 100 times I can trick it to stay on for between 6-12 seconds while I’m…

    3 votes

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  13. Arena overheating my PC after the Brother's War update.

    PC automatically shuts down due to heat. Never happened prior. Windows 10.

    3 votes

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  14. Game never started

    I was playing a draft from the new extension. On my 5th or 6th game, the game never started: I only had, on screen, the background and the images of the players, but no card, no "tie" message. This was not from a internet issue, since i was connected and using internet on another tab. I had to disconnect because nothing happened after a couple of minutes and reconnect only to see that it was counted as a loss (making me lose the whole draft).

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  15. Не работает 3 уровень в самом начале игры

    В самом начале игры, на 3 уровне игра не даёт возможности выбросить карту или завершить ход.
    iOS не реагирует на перетягивание карты!

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Syncopate + Prototype

    I cast a Phyrexian Fleshgorger for 7, in response my opponent cast Syncopate for X=3 and my Fleshgorger was exiled, even though its mana value was equal to 7.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  17. fleshgorger ward chooser bugged ???

    Recently after casting a void rend onto a TolarianTerror, my opponent responded with an otawara to my Phyrexian Fleshgorger. The bug was that the ward trigger of both the terror and fleshgorger were then decided by me, which means I could decline the life payment on behalf the opponent.

    I'll input logs but sorry I was so flabberghasted I did not process what happened until right after.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. i get stuck on "loading card database" after installing about 50MB

    it doesn't install the game when in this state so I have to manually close and re-open it every time this happens

    3 votes

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  19. Make default avatar overrides existing avatar choices

    Forgot why I never chose the 'yes, make this avatar default' option, decided I actually want Timmy as my default, but now Timmy took the place of every single one of the dozens of avatar choices I had made! Longrunning and extremely annoying bug. Please fix this, this is not what default means.

    3 votes

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  20. Wins not counting

    Wins not counting in draft event. Similarly wins not triggering rank improvement. Went 7-2 in event, see logs or can link my 17lands or untapp.gg info
    1. Just updated, was working before update
    2.PC
    3. See above

    43 votes

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