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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28943 results found

  1. Damage not calculating Correctly

    Damage is still not calculating correctly. Opponent hit my 4/3 creature with a red spell for 2 damage and it died.

    Previous match I had 26 life, got hit for 17 from attacking creatures and lost match with -4 life.

    This ALWAYS happens when there are instants and/or effects going off during combat. I've reported this bug, many many MANY times and every new pack release it just gets worse. Almost like the client gets "confused" when multiple effects are going off while it's doing math.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. モバイル版でデッキインポートが使えない

    iOS版アプリを利用。
    デッキインポートを行う際、正しいカード情報で有るにもかかわらず、不明なカード名が有ると表示されインポートできない。
    リストが正常であることを担保するため、作成済みデッキをエクスポートし、クリップボードにデッキリストをコピーして、それをそのままインポートしてみても不明なカードが有ると表示される。

    4 votes

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  3. First Strike and Ninjutsu bug

    I attacked with a creature A with First Strike, then swapped a B creature with Ninjutsu, but B didn't deal any damage.

    17 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  4. premier draft froze after making pick

    During a premier draft, I made a pick, the card disappeared, and it said "waiting for other players to pick" even though I had a stack of packs in my queue. I had to exit the game and restart, missing at least a pick, maybe 2. Log attached. I would like a gem refund.

    11 votes

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    3 comments  ·  Events  ·  Admin →
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  5. Balance suggestion

    I returned to the game a few weeks ago after a 3 year break and there is a prevalent issue that I’ve noticed. My recommendation is that there be a general ban on “Ugin the Spirit Dragon.” This card is very powerful and dominates any game it appears in. So much so that many people are building decks entirely around it. I match a deck like this maybe 1 in 4 games, maybe even 1 in 3. I’ve taken to conceding as soon as it hits the field to not prolong the inevitable. I doubt I’m the only one not…

    2 votes

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  6. Avacyn Angel Of Hope text discrepancy

    Avacyn Angel of Hope reads on Arena "Other permanents you control are indestructible" but she also is indestructible. I know the original card says "Avacyn Angel of Hope and other permanents you control are indestructible" but the card that appears on arena does not say this and thus she should be able to be destroyed by combat damage or removal spells. Either change the text or disable the card because that is unacceptable.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. BOT MATCHES

    I have a great idea for "magic the gathering arena". The bot match are only a single color deck and you have to complete them to move on in the game. My idea is to create a second tier of bot matches that you can play against after you complete all the levels. But the secondary bot match simulator with sparky. have dual colored or even multiple colored deck for sparky to play with. It'll make the game bigger of course but, I think it'll make the game better in multiple ways. You get better tutelage of course. You have…

    1 vote

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  8. Targeting issues with multi tatget copied spells

    When copying flames of the firebrand and magma opus with ral and double vision, it has forced me to pick more targets than necessary, making it so the damage isn't divided the way I want it to be.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Skysovereign Reanimate Gods Willing

    I reanimated Skysovereign, Counsl Flagship using Greasfangs ability. The trigger went on the stack targeting my opps creature. My Opp played a gods willing naming Black. The triggered ability from the Skysovereign did not deal damage to my opps creature. This is a bug.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Soul Warden not riggerede by daxos, blessed by sun

    I had Soul warden in play and cast Daxos, Blessed by the Sun. Soul warden did not trigger.
    I belive I have seen that happen before.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. パーマネントが戦場からいなくならない。 Permanents don't leave the battlefield.

     破壊されたり追放されたりして、戦場から離れるはずのパーマネントが、なぜか戦場に残り続けてしまう。

     クリックすると動かなかったり、クリーチャーは戦闘に参加できないので、単なる表示上の不具合であると分かるが、土地が割られても残るので、相手の残りマナが分かりづらくて紛らわしくなり意外と困るので、早く直してほしい。

    Permanents that are supposed to leave the battlefield, either destroyed or exiled, somehow remain on the battlefield.

    When I click it, it doesn't move, and the creature can't participate in battle, so I know it's just a display problem, but since the land remains even if it's destroyed, it's difficult to understand the opponent's remaining mana, and it's surprisingly annoying, so I'd like to fix it as soon as possible. I want you to.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. MWM All access

    Unable to create decks with unowned cards for all access event.

    2 votes

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  13. Secluded Courtyard and Unclaimed Territory are being recognized as Elf Creatures when Shaman of the Pack triggers.

    I was at 7 life when my opponent's Shaman of the Pack entered the battlefield. He only had 4 Elves in play, but I lost 7 life. After looking around, I saw my opponent had an Unclaimed Territory and two Secluded Courtyards in play. They are labeled "Elf" and it appears the lands were recognized as Elf creatures when the Shaman entered the battlefield.

    I would presume other lands that tell you to choose a creature type may also be affected.

    2 votes

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  14. You do not have the right roles for this action

    After latest update, there is yet another game breaking bug even though the status is reading as "completed" and everything is green on the status page.

    Please fix the current issue that followed the latest update, and look into better post update verification (synthetics, blue/green, post deployment alerting and monitoring, better end to end testing, etc.).

    1 vote

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  15. アージェンタムのマスティコア

    アージェンタムのマスティコアで土地を捨てたがミラディンのためにのトークンを破壊出来なかった
    いつもの挙動なら出来たはず
    そのせいで敗北してます

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Reverent Hoplite

    When Reverant Hoplite is returned from Exile using Charming Prince, it does not create the 1/1 Soldiers of its Ability.
    Steps to Reproduce:
    1. Cast Reverent Hoplite.
    --> x1 1/1 White Soldier is created.
    2. Cast Charming Prince
    3. Select the Charming Prince option 3:
    • Exile another target creature you own. Return it to the battlefield under your control at the beginning of the next end step.
    4. End Turn
    --> Charming Prince Ability fires
    --> Reverent Hoplite returns to the battlefield

    Expected: x2 1/1 Soldiers equal to the devotion to white are created. 1 for Charming Prince +…

    1 vote

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  17. サイドボードにずっと「New!」がついてる上に重い。/The "New!" mark is displayed on the sideboard all the time. Moreover, the operation is heavy.

     スタンダードBO3のランク戦、サイドボーディングするときにサイドボードのカード全てに「New!」の表示がついている。

     普段だったら大して気にならないが、試合中だと集中してて気が立ってるせいで、すっごく眩しく感じて気になってしまう。しかもなぜかは知らないがやたらと重い。結構イライラする。

     新しいアップデートで追加された「カード一枚ごとのブックマーク機能」か何かのせいかと思われるが(New!マークだけでなく、なぜかブックマークの編集ボタンも表示されているからだ)、詳しい原因は不明。

     試合を複数回繰り返せば繰り返すほど気になるタイプの不具合なので、なるべく早く直してほしい。

    In standard BO3 ranked matches, when sideboarding, all cards in the sideboard are marked with "New!".

    Normally, it doesn't bother me much, but when I'm in the middle of a match, I'm so focused and excited that I feel so dazzled that I'm worried about it. Moreover, I don't know why, but the movement is heavy. I'm pretty annoyed.

    It seems that this is due to the "bookmark function for each card" added in the new update or something (because not only the New! mark but also the bookmark edit button is displayed for some reason).…

    1 vote

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  18. HBrawl Alchemy Suggestion — Sideboards

    For Hbrawl specifically: A lot of cards are dead because of the lack of sideboards in Historic Brawl (learn, karnboard, etc.), and for good reason because sideboards could enable some degenerate things (wishes). But to mitigate this problem could these cards be alchemy'd to instead draft from a pool of cards?
    For example, a Learn card in historic brawl would instead prompt you to draft from a random set of Lessons.

    1 vote

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  19. Bugs

    The game is full of bugs I don’t see counters on cards the names and I don’t see life when I’m playing.

    Fix this.

    1 vote

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  20. John Avon lands have red bar at the bottom

    The John Avon lands have a red bar at the bottom instead of the expected black when highlighting. Once played, they look as they should.

    1 vote

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