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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28938 results found

  1. Davriel "+2 draw a card" is not the top Davriel ability

    If you accept Davriel, Soul Broker's condition for 'Davriel planeswalkers gain +2 draw a card', it does not become the topmost Davriel ability, for some reason it goes to the bottom below the -3, so causing you to accidentally use +1 ability instead.

    Expected:
    +2 ability becomes the top ability since it increments the loyalty the most.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  2. Contagious Vorrac Proliferate

    After playing Contagious Vorrac and declining to choose a card I am asked to choose a target for Proliferate, I choose my oponent, his avatar flashes but his posion counters (6) remained exactly the same.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Bug when returning Chimney Rabble to hand with Indoctrination Attendant

    On my side of the battlefield was a Chimney Rabble that was tapped by my opponent's Chrome Cat. I played an Indoctrination Attendant and attempted to return the Chimeny Rabble to my hand. I recieved the mite as part of the trigger but the Chimney Rabble stayed on the field and never untapped for the rest of the game. This as during a premier draft.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Auto-loss when MTG Arena froze

    Bug report

    My application froze at the "Ready" screen when starting a game in draft. This resulted in an auto-loss the next time I logged in (instead of letting me play the same game -- I re-logged in ~30sec later on my iPad). Attaching a screenshot of the frozen screen.

    2 votes

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  5. PC Client lags and/or crashes when attempting to access decks or play a game.

    Client will run just fine until I either attempt to access my decks, or until I attempt to play a game. When I do, the client begins lagging excessively, or otherwise crashes entirely, and I have to force close the client (alt+F4).

    A pair of videos showing the bug, and a log file are attached.

    2 votes

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  6. surge

    Surge engine does not appear under options for deckbuilding when selecting Jakob Hauken, Inspector as one's commander in Brawl format (surge engine is a colorless artifact with blue ability costs).

    1 vote

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  7. Mastery pass sans wildcards.

    Bought mastery pass at around lvl 25. I purchased mainly for the mythic wildcards. Ironically, I did not receive any. Just today I hit lvl 27 with a big red wildcard in the queue and nope, no wildcard. Please help. Either with the wildcards or a refund. Much love and appreciation.

    2 votes

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  8. Sanctuary warden bounce trigger on stack bug

    When Sanctuary warden trigger is on the stack, if the warden gets bounced and you resolve the effect of removing a shield counter to draw and create a 1/1, the draw and token effects are resolved, even though sanctuary warden is not on the battlefield anymore, making it impossible to remove the shield token. Lost cube to this bug

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Freeze

    It's happening really a lot recently: the game completely freezes and i have to restart it, which already costed me at least a couple of game losses during draft (that i paid for with gems btw).
    Hope that i'll receive back what i spent and that everything gets fixed cause it's rally unfair.
    Playing from tablet: Samsung Galaxy 7 FE 5G
    Android 13, One UI 5.0
    Game version: 2022.22.10.1703.977745

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Body launderer/ thran vigil

    I had both a body launderer and a thran vigil on the field. Body laundered died. A creature came out of my graveyard and entered the field. Thran vigil failed to activate.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Uninstall this app

    I'm done. Congrats Hasbro. I've been a huge magic fan for over 18 years, and you have ruined it. I loved to play magic and had fun doing it. This game is so terrible it's more like a daily chore for me than fun. Over my magic career, I've spent over $40,000 dollars buying cards and products, and if you would just listen to your fans and customers to make a fun and fair app I would have gladly spent that again. But clearly your all happy with whatever it is your team has designed and won't be improving anything.…

    2 votes

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  12. Arcane Adaptation and Shrines not being creatures

    Shrines are officially creature types since Kamigawa: Neon Dynasty, and even more so with the addition of Gi-Shintai of Life's Origin (it being a commander ready card) and the shrine creature tokens it creates. Yet, Arcane Adaptation doesn't list Shrines as a type. Apparently, according to other posts, this is a problem with similar effecting cards. Based off of rules/rulings this really needs to be changed.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. cant cast instants

    When opponent controls and cast your spells you are not given an opportunity to react and cast your own instances to counter. If you have instant in hand you are able to cast the game should always pause to give you the opportunity to cast it.

    7 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  14. Meathook ban

    I think this is curtains call for me and mtg, the quality of mtg cards effects have been deteriorating over the years, and it just feels like every year they're scrambling to find balance by banning the same tools they print, with the meathook massacre ban now black is left without its most important tool to fight off other decks, the card isn't even good vs control, this is just too much for me to continue to support mtg, I don't want to keep playing in incomplete standard formats. Where the colors have thir good cards taken away every banlist.

    3 votes

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  15. Vault Rewards Not Progressing

    Are you you guys ever going to fix my Vault progression???
    This is second request. Have you notice I haven't sent you
    no money in a while??? As soon as you fix this I send you
    money. See how that works??? Speaking of work,,,get to it!!!

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Notification on decks

    Similar to when I have a pack to open, or their are daily deals I haven’t yet checked, I have the little light under my “decks” area of the interface at the top. When I click decks, there is nothing for me to interact with to remove that notifying light.

    5 votes

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  17. "Deck Name Alread in Use" recursion loop

    Steps to recreate

    1. Go to decks tab press plus

    2. Create a deck named "Imported Deck 2" exit back to decks page it and save it.

    3. Repeat (1.)

    4. Create a deck named "Random Deck" exit and save it as before.

    5. Find a netdeck anywhere online, copy it for export to Arena and import it into the Arena Client. (This 3rd deck will be automatically named "Imported Deck")

    6. Click on the name "Imported Deck" from the decks page and rename it to "Random Deck" pressing enter to confirm.

    The client then returns the message "Deck Name Already in Use" It then attempts…

    4 votes

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  18. Heliod, Sun-Crowned Game Crash

    Heliod Sun Crowned crashes my game. Why allow people to play an event when someone can play a card to crash the game? Anytime someone plays that card in cube its a free auto win if drawn.

    2 votes

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  19. Deck Builder: Advanced Search Terms Examples section still uses "cmc"

    One example in the Advanced Search Features section:
    "Let's make a Mono-Red Burn deck!" still show the filter "cmc" when it should show "mv" as per the change from "Converted Mana Cost" to "Mana Value".

    Current:
    "c=R cmc<4 o:"damage to any target"

    Fix:
    "c=R mv<4 o:"damage to any target"

    1 vote

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  20. download

    Arena downloader are so bad and slow, i have to reconnected after 2GB size completing, totally 6GB, mean i reconnected more than 3 times. Contact me: ****@gmail.com

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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