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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28928 results found

  1. Opponent cheating

    1.   Queue into event
      
    2.   (Android)
      
    3.   Opponent never discarded a card during 2nd stage of The Elder Reborn.
      
    4.   Opponents cannot cheat.
      
    5.   See attached
      
    6.   Not my job.
      
    4 votes

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    0 comments  ·  Events  ·  Admin →
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  2. Stop rotated out cards from being played in rotating formats

    Stop rotated out cards from being played in rotating formats
    I have just played a game on Arena in Alchemy Play under my username Terron. We were both playing goblin decks. However my opponent was using two goblins which has rotated out and which when I try to add one to my deck I an told it is not valid.
    The two invalid goblins were Brash Taunter from M21 and Relic Robber from Zendikar Rising.
    I don't know how he managed to play those cards in current alchemy.

    1 vote

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  3. Game Freeze Mid-Match Bug

    Game has been freezing on every match. I have to close the game and renenter. My avatar defaults to Ajani from Tasha.

    1. Enter Bo3 Standard, with UB deck, go turn or two, game freezes.
    2. Mac
    3. Reset and reenter match by quitting application. Game goes on to advance past my turn.
    4. n/a
    5. n/a
    6. Quitting and restarting. Happens each time.
    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Alchemy

    I can't see why we need another format, that is also messing with existing formats. This bombardment with new cards (and lame digitalonly mechanics) is becoming more and more tedious.
    Alchemy is just a slap in the face of every enfranchised player, as it implies that you are going to care even less about quality carddesigns.
    That leads to a situation where if Standard is in a good place,
    Alchemy will only set itself apart from standard by the new (*******) cards you shoved into it and if standard is in a bad place and needs to be changed you…

    38 votes

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  5. Game won't end. User manipulated

    My opponent is not playing is out of time outs but the turn doesn't pass and the game doesn't end. He is here as you can see him highlight things but he is waiting for me to quit.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Invoke calamity, Mizzix Mastery

    Hello,

    I found that the card Mizzix Mastery does not work as I expected when played from graveyard with Invoke Calamity.
    As it resolves, I cannot target some big mana sorcery in my graveyard.

    Is it normal ?
    Is it a bug yet to be solved ?

    Thanks,
    Best regards,

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Arena Open Crash

    During game, on opponent priority, game does not give me any indication that I had disconnected. Shows me opponents clock counting down and I assumed they were just not passing priority for whatever reason. Wait until opponents clock goes down to 0, it starts counting up. Close game and reopen and I was given game loss.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Unexpected highlighting of paid mana for Annihilating Glare

    Screenshot 1: I select Annihilating Glare for play, have 6 lands, highlighted 2 black, 1 out of 2 green, 1 blue and 1 colorless The Mycosynth Gardens. The question is why player sees 5 highlighted mana if initial cost of this spell is 1 black mana?
    Screenshot 2: I selected to pay additional 4 colorless mana and click Autoplay for mana payment. In that step I see highlighted 2 black, 2green and 1 blue. Colorless mana left untapped. The question is why highlighted mana on two screenshots are different?

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. After land being played, it appears to be on the battlefield but did not allow me to tap it.

    After playing one of my lands for the turn and trying to cast a spell with it, it refused to tap no matter what I did.

    I then restarted my game, which made the land return to my hand as if I had never played it and it then cost me the game.

    For some reason after restarting it also claimed my maximum hand size was 0, which I have a picture attached for. It did not seem to affect anything, and I am unsure if it was related to the land not tapping, but it happened after I restarted…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Player countered a six mana spell with cost black X, with x value = 5 with a counter spell that applied only to 3 mana or less

    Player countered a six mana spell of black X, with x value = 5 with a counter spell that applied only to 3 mana or less

    1 vote

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  11. Dune Mover did not trigger after return to battlefield

    Dune Mover was enchanted by Necrogen Communion. I sacrificed it and it returned to the battlefield but did not trigger and I was unable to search for a land.

    1 vote

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  12. Cling to Dust not working properly

    Hello! I used my cling to dust exiling a noncreature card from my graveyard, as I always do, and I didn't draw any card. I tried again and same bug occurred.
    The funniest thing is that I would draw the removal I needed, so I just lost my ranked game against a lovely toxic player non stop spamming "your go" and "good game". lol

    1 vote

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  13. あらゆる数値が表示されない

    ゲーム中のあらゆる数値が表示されません。
    確認できただけで下記があります。
    ・デッキ作成画面でのカード枚数
    ・クリーチャーのP/T
    ・生み出したマナの数
    ・ライフ

    1 vote

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  14. 1 vote

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  15. 1 vote

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  16. Product suggestion

    In a game, the opponent played Annex Sentry and exiled the artifact Prosthetic Injector which was attached to Sheoldred's Headcleaver. The artifact was exiled with Annex entry, but my creature Sheoldred's Headcleaver vanished from the board. It wasn't on the board nor exiled or in any graveyard.

    1 vote

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  17. pass saisonnier

    bonjour, je suis déçu car j'ai acheter la pass saisonnier 5400 gemmes en pensant qu'il serait plus long de 20% mais en réalité j'ai dépensé 2000 gemmes pour avancer de 20%, or cela ne m'intéresse pas! L'explication n'était pas assez claire, je suis déçu et j'ai perdu 2000 gemmes !

    1 vote

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  18. Discard to 0

    I am using Arena on Android. First I nad a problem during game - oponent was attacking and I wanted to shot at him with Play with Fire, but could not target him. We moved to his second main but still nothing. I have turned
    the game off and on, lost crucial round due to time. Now it worked, but as long as I had any card in my hand, there was information "you will have to discard to 0 at the end of turn".

    1 vote

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  19. app MTG ARENA

    VERGOGNATEVIIIIIIII...app vergognosa che fa letteralmente surriscaldare i Mac e pc piu performanti figuriamoci iPad e iPhone distruggendoli in meno di 1 anno....mazzi e partite truccati che danno mazzi serviti facendo vincere al secondo/terzo turno....DOVRESTE VERGOGNARVI...avete letteralmente ROVINATO IL GIOCO DI MAGIC THE GATHERING....VERGOGNATEVI!!!!

    1 vote

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  20. Arena client crashed on macOS Ventura 13.1 during declare blocks

    I was playing a ONE Premier Draft. My opponent attacked with their Hexgold Halberd rebel. I had a Swooping Lookout on my board. No other creature on either side. I was waiting to receive priority, but I hadn't realized it had given it to me until my rope started. I wasn't able to do anything, although I could hover over my cards to see them, and the rope kept going. I force quit Arena, which macOS reported as not responding, and got back in and finished the game, just like with any other crash, but still a panic-inducing bug.

    The…

    1 vote

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