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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28927 results found

  1. Game fails to display illegal cards for format, manual check, no cards are illegal, still shows that illegal cards are in deck

    Take any deck that has rotated and update it with legal cards. Saving the deck will still show that it has illegal cards even if it doesn't.

    3 votes

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  2. import

    After updating the app, there is an error in importing decks in Japanese.

    ・OS:Android13
    ・Phone:Pixel6 Pro
    ・Appversion:2022.20.1.1596.962619
    ・AppLanguage:Japanese

    4 votes

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  3. lose DU premier draft progress

    I lose DU premier draft progress (1-0) after update to version 2022.20.1.4318.962619

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  4. Premier Draft DMU done before update has disappearted

    Before Oct. 6th Update, I had drafted a Dominaria Updated Premier Draft, without playing any game
    After the update, I logged in and found no deck in the Event Screen.
    The gem cost was paid, the cards are in my collection, but I cannot play the event.
    Can it be restored or will it be refunded?

    4 votes

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  5. ステンドグラススタイルのバグ

    団結のドミナリアアルケミーのアップデート後、ステンドグラススタイルのカード名、タイプ名の欄が見られなくなっています。修正して下さい

    4 votes

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  6. 5 votes

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  7. Cut Down not working with Morbid Opportunist or Elas il-Kor

    Used 'Cut Down' on Zombie token with Decayed created by 'Jadar, Ghoulcaller' under my control on opponents turn, neither 'Morbid Opportunist' or 'Elas il-Kor''s abilities triggered. On Android.

    5 votes

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  8. draft crash PC

    I was playing a draft and during my opponent turn he crash during attacking action, the game stop there and i try to exit and come back in the game, the game it's locked in the loading room after let me sse my opponent icon and will not start. a Bit frustrating going to lost a game tnx this bug. (the room it's still charging and i can't even concede the match)

    5 votes

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  9. How does someone get a 5 casting cost enchantment with only 2 mana

    My opponent played a 5 casting cost enchantment with only 2 mana on the board.

    1 vote

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  10. Bug

    Hola, perdon por la molestia.
    Quisiera hacer un reclamo sobre una jugada que considero que hubo un error, o quizás alguna regla que me esté salteando.
    Estaba jugando un draft rápido de Pirexia y me sucedió lo siguiente.

    Tenía en campo de batalla a la Colmena de Skrelv con Corrupto activado, y a la Centurión despiadada con el aura Comunión necrógena anexado.
    Estaba en 1 de vida, con la centurion sacrifico un token que me dio la Colmena para darle +2+2 , y le pego al rival por 4. ¿Porque motivo no me curo los 4 de vida? La colmena…

    1 vote

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  11. Thanks for booting Rusko. Thanks for SOI Remastered. Keep going and stop.

    Thank you for finally banishing Rusko to h*ll (nice censoring) queue. Now, kindly follow through and just stop printing Alchemy cards or at least allow people looking for an eternal singleton format to avoid that Alchemy garbage forever. Everyone hates it. I'm happy about SOI Remastered, since real Pioneer will be lovely. Now, just stop printing Alchemy cards, and we can all pretend this never happened.

    1 vote

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  12. Mite overseer

    I had used wilds to make 3 mite overseer during the opening week, then I noticed they were one of the cards on the mastery path. I just hit that reward, expecting to get at the most gems, and at the least vault progress, and neither happened. Is this working as it should, and if so you should let the US know

    1 vote

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  13. draft

    I played a draft game with my account and I was with 2 loses, then i won the match, but the system computated a loss for me, so i want my draft back or my money

    1 vote

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  14. Why is there a run around to try and report a bug?

    I am trying to report a bug but the convoluted outlay of these sites makes it impossible.

    1 vote

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  15. アリーナ

    アンドロイドで、プレイ クイックドラフトで対戦中にフリーズが起こり、アプリを終了して再度ログインしても、元のゲームに戻れなかった。結果、負けになった。
    補償を要求します
    今週2度目のバグ。前回のバグと合わせて、早く補償して

    1 vote

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  16. デッキ作成・編集時のフィルタリングについて

    デッキの作成や編集時にマナシンボルでのフィルタリングを行う際、例えば赤のみ表示するようにした場合、赤のカードではなくキッカーや切除コスト、第2面、マナ能力に赤を含む他色のカードが優先して表示されるのはあまりにも直感に反してると思うのですが。
    フィルタリングの際に選択した色のカードを優先表示にし、他色のカードの優先度を下げることは難しいでしょうか。

    1 vote

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  17. ドラフトでのスタイル適用

    ドラフトのデッキ構築時に、カードスタイルを適用しないことを選べないようになっています。
    スタイルを適用しないことを選べるようにしてください。

    1 vote

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  18. Opponent Timeout Issues

    My opponent's timer went to zero...and they were all out of timeouts...and the turn didn't change...the game just didn't do anything.
    I copied the Capture Log.

    2 votes

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  19. afk

    Hey I just spent 10 Euro on this game, purchased a Brothers war draft and my opponent went afk. Sadly nothign happened for about 10 minutes, then I restarted my game. When I came back online I saw a Loss in my Draft. I want my money back right now tbh.

    2 votes

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  20. TODO: Autotapper should produce needed color

    The Autotapper fails to produce black mana to cast my black Acererak the Archlich.
    To reproduce:
    I control (all untapped) Bontu's Monument, Gwenna, Eyes of Gaea and Kinnan, Bonder Prodigy. All my lands are tapped. When I cast Acererak the Archlich no black mana is produced and it cannot be cast.

    Note: the autotapper works if I do not have Bontu's Monument

    2 votes

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