MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28925 results found
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none of my cards are available from the 2003 release until this one. I have always been an avid supporter of the game and the experieance I
you have a cut off for text which is shady and the entire help process and customer experience is all against the customers. I do not understand why I do not have multiple iterations of digital content as well as a reliable and simple way to reach out for support. very sad indeed. contact me via email at 5207328030 or adam.murdock@hotmail.com. you product is good, but you are swindling people and that is not! On another note... it is far to difficult to resource your websites or your customer service.... which leads to messages being sent here. fix this…
1 vote -
"happy holidays" Disrespectful.
What an absolute slap in the face to the community that gives you more money than you would ever know what to do with. 1,000 xp... Such a joke. You people are scumbags and you need to go to ****. You can't even give up some gems or a few packs, greedy bastards. Not to mention this pathetic insult you sent to everybody is causing bugs so just more suffering for your supporters. Disgusting bunch of clowns.
2 votes -
Match ends in draw
Match ends in a draw for players without any visible reason or extended period of play time. Not limited to specific events/modes.
3 votes -
can't cast creatures
mana available but couldn't cast creatures. A card in graveyard was the only one that lit up as an option. Also, appeared there might've been a land that targets/causes -1/-1 counters, on my creature that had hexproof.
1 vote -
Limited Events Missing
The Dominaria and Dominaria Alchemy events are not available for me to play…. I checked on both PC and iOS.
4 votes -
Alchemy DMU Draft Disappeared
Alchemy DMU Premier Draft disappeared after one match (win). During the Draft process I could not click on the title bar to see the rotation of packs around the table, and the other players drafting had no avatars.
The draft proceeded and I was able to make my deck and play 1 match. After the match, I restarted the client.
The Alchemy Draft was then gone from the menu. I paid 1500 Gems for the draft that I would like refunded, or to continue my matches with 1 win and my drafted cards.
4 votes -
Change Daily/Weekly Win Reward to Daily/Weekly Play Reward
With so many high stake event for competative players to gain more reward from winning games, why don't change the current daily/weekly win system to daily/weekly play for casual players?
The current system forces casual players to win to gain resources to remain competative. Considering 500-750 gold reward from daily quest, if they don't win 3-4 wins a day for 450-550 gold, they lost around half daily income. The current system punishes those casual players who simply want to have some fun using whatever junk decks they like. It's not like that 450-550 gold from the first 3-4 daily win…10 votes -
Arena is rigged
I would like to thank the creators of this app/game for making me loathe a game I've loved sonce 1994. It's algorithm is completely rigged. Matches are decided when the game begins and the game ensures that you cannot exceed in enough Matches in a challenge to acquire the appropriate currency to play the challenge again. It will also like to give you matches of no mana or all mana easily at three times the rate this happens in reality to ensure you lose as well. The oddasity of Hasbro actually having ProTour tournaments over this medium is both disgusting…
12 votes -
AFR missing from store
Since the release of Baulder’s Gate, Adventures in the Forgotten Realms boosters have been missing from the store. Both in iPhone and PC versions
8 votes -
Received 20 gems in rare slot of Theros pack despite NOT having all of the rares from that set.
I just finished a Theros Beyond Death booster draft event. I went back to the main screen, clicked "Packs" and opened my prize packs (one at a time). One of the packs (I believe it was the third one) gave me 20 gems instead of a rare, with the mouseover text "You have collected all of the rares from this set". Except I haven't collected all of the rares, I'm still missing about 70 rares to complete my playset. I feel like a kinda got screwed out of the contents of that pack, since I didn't get a rare after…
6 votes -
Mono white lifegain/matchmaking
Why are 80% of my games I play against mono white life gain or black/white life gain? Every deck is the exact same combos and cards and it’s getting annoying. I mostly play historic. If I’m not playing against them I’m playing against green elf’s or blue control and when I mean control I mean every spell in their deck is a counter spell or bounce spell. Again those decks always being the same. All I’m asking is to ban some cards or do something about matchmaking so I’m not playing against the same decks every match.
11 votes -
Shacklegeist doesn't choose Manland
While I'm attacking My Shacklegeist fail to tap an opponent activated manland. (cave of the frost dragon)
My opponent was able to block and I lose.
2 votes -
The Teferies on the battlefield
There were two legendary planeswalkers with the same name during the game: Teferi, Temporal Pilgrim and Teferi, Who Slows the Sunset. They both have the same type - Teferi. So the opponent had to put one of them into graveyard. But he kept them both in play, receiving improper advantage
1 vote -
Incorrect Damage
Had 7 life. Attacked by an 11/4 trampler and I blocked with my 4/5. Lost match with -1 life. Apparently 11-5 equals -1?
This has been an ongoing issue for YEARS. Yet it is still being ignored. Every patch, every new set released, yet the client still cannot do basic math.
2 votes -
Spell Issues
Playing Historic Brawl: multiple boardwipes/sacrifice effects did not affect the opponent (specifically: blood in the snow, extinction event, tergrid's shadow, Liliana's Triumph).
Reference: 2022.22.10.4411.977745
2 votes -
lotus field no sacrifice
It's happening now for the third time. A player plays lotus field and doesn't sacrifice any lands. It's highly imbalancing and annoying.
Fix!
2 votes -
Couldn't assign damage correctly against phyrexian oblitorator
Battling in ranked, lost the game due to the opponent double blocking my trample, but then the game wouldn't allow me to pick the order I assigned my damage, meaning I could only hit the Phtrexian obliterator second and not do lethal damage to it to take it off the board.
For some reason it allowed me to assign all 6 points of damage to a 3/2 that was the other creature blocking.1 vote -
Hadana's Climb did not trigger on +2/+2 Jadelight Ranger
Jadelight Ranger enters the battle and explores 2 times, receives 2 counters. Combat initiates and Hadana's Climb targets Jadelight Ranger with 2 counters. BUG: Hadana's Climb does NOT add a third counter.
Repeated twice in the log.
1 vote -
Tithe Taker bug
Tithe Taker is bugged and not increasing the mana cost to activate abilities that aren't mana ability on your turn. Most recently it did not increase the cost of gilded goose making a food token.
1 vote -
Bug Manabase Mobile Version
the mana base is not always displayed correctly. either cards are missing or the numbers of the card stacks are not shown. Most of the time, the problem only occurs with the opponent's mana base. This makes it difficult to plan the move or the defense.
1 vote
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