MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28923 results found
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Links in Mail get redirected to general landing page
Each time i click on a link in my in-game mailbox i get redirected to the general magic-landing page, not to the intended link-destination. To get to the arena announcements i have to open the link in an incognito browser. Seems like some kind of mismatch caused by me being located in germany but playing mtga in english.
1 vote -
Repeated animation and voiceline
Hello, I started playing MTG recently and ever since I completed the Color Event, where I got green/red pack and Sparky appeared on the screen describing what I just got, this animation is replayed after every game I play and get back to Home screen. I just see the Sparky animation happening with voice line, not sure if the text bubbles are appearing too, I learned to filter it out :D.
1 vote -
defeat
I won the game in premire draft mode
But, I receive a defeat instead of victory!!!
Please check the last game i played ( about 12:20 UTC, feb 20)
It was impossible to lose the last game!!!!!1 vote -
all the characters have disappeared on win 10
HELLO
most off all the characters have disappeared.
unplayable
pc spec :
win 10 64 bits new intalled and worked perfectly with all programs.
i have put mtg arena in master launch
i have use commande to resolve DNS and reset Winsock
i have use CCleaner pro for clean and updates all pilots thats okproblem not change help
i joins screenshot and log file1 vote -
Can we please get a "congrats, you went first, you're a hero" emote?
Basically, title.
Can we please get this emote, at least until whoever is in charge of this decision decides that they actually want to try and balance the winrate of first v second in Bo1? It's freaking infuriating how many games are lost purely due to going second.
I do prefer MTG to Hearthstone these days, but at least Hearthstone acknowledges that going first is a huge advantage and gives the second player something to try and compensate for this. I'm not saying that the coin (or a 1 mana, 1 use treasure/lotus petal/emblem etc) is the solution and might…
1 vote -
Many Decks not visible in deck library on PC but visible on phone.
- Went into the deck library and saw that I had 40 decks instead of over 80.
- I was using my PC.
- The deck were visible when I connected on my Iphone.
1 vote -
The game screen is not displayed properly.
The game screen does not display properly for days.
1 vote -
Remove all extra sets from Alchemy
The idea of alchemy is great - you don't need to see the same cards dominate a format for years and years. I play standard exclusively and have dropped hundreds of dollars on cards and it is a miserable experience to see the same cards over and over. Alchemy was supposed to solve this while still being able to play in a limited number of sets. But alchemy is a horrid mess that requires far, far more effort and research because there are so many more sets. Please drop the extra sets. Grabbing a few extra dollars while hemorrhaging loyal…
1 vote -
Have 'heII queues' for play modes for standard, explorer, and historic
In play modes, I frequently come across the most broken, busted decks that should only be used for ranked play. For example, in Explorer Play I frequently come across mono green ramp decks.
This is why I have to play the most broken, busted decks on Ranked play (I can't play new interesting decks on Play mode because I know I'm going to get thrashed, and "if you can't beat them, join them").
As a result, my opponents hate me on the ranked queue and usually rope me. For example, using the Book of Exulted Deeds on Mutavault combo. I…
1 vote -
Magic Arena Export function imported more than 4 copies of a rare, and ‘craft all’ crafted them all
As the title says - I used the Magic Arena Export function and it imported more than 4 copies of a rare (mutavault), and ‘craft all’ button crafted them all and used my wildcards. Guess now I have 6 copies of M14 Mutavault that I didn’t even need. I should have 6 more rare wildcards, maybe more. This is the link to the deck I imported. It was very odd. https://www.moxfield.com/decks/xIsCgyFnd0a0-n-utLXZYw
1 vote -
Crawling Barrens counters
Having Vorinclex out had no effect on opponent's Crawling Barrens getting counters. They should have gotten half but got the regular amount of +1/+1 counters
1 vote -
The game has been freezing alot on my phone latley
Maybe prioritize in game freezing so that it can be at least manageable
3 votes -
MTG is a social game, let us chat with players in MTG ARENA FFS!
Wizards of the Coast and developers of MTG Arena should be absolutely ASHAMED of themselves. Magic is a social game. It always has been. Let adults be able to converse with their opponents. What is wrong with you? Do you feel safer giving your players only 5 emotes to communicate with opponents? This is a disgusting reflection of the state of MTG in 2022. Shame. Feel bad about it.
1 vote -
Uurg freezing game
During a premier draft, after uurg had been on the board for a few turns, his ability triggered. Rather than showing a pile of cards with one face up, it instead showed all cards face down, with no other options. After leaving that screen the game was frozen, with animations still playing but no ability to affect the game or timers. After confirming the wifi connection was active, I rebooted the client, to no avail.
3 votes -
Invoke Despair not castable
Invoke Despair won’t show as a cast-able spell in my hand, even when I have activated the mana to cast it.
4 votes -
Friendly brawl not functioning
Since the new update, when I try to make a friendly brawl on Android, my screen shows friendly brawl but my friend shows 60 card deck, and when I select a brawl deck it says invalid deck option. And vice versa, when they send one to me. This will then bug the game and will have to close the app fully.
33 votes -
No cards visible in crimson vow draft
I cannot see the cards in the Crimson Vow draft I purchased, nor do cards seem to be drafted even though the draft has moved forward. I’d like to be refunded my 1500 gems.
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32 votes -
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Screen blocked at "Loading the cards database"
Screen blocked at "Loading the cards database".
Hello.
I played on a PC. Since I've downloaded the update of Wednesday, the 11st of August 2022, I can't load my game. The screen is blocked at "Loading the cards database". How can I deblock it please ? I thank you in advance.
Kind regards.
6 votes -
loading card database
Stuck on loading card database after 8/12 update on PC. updated successfully, played for a half hour or so, closed the app, opened it later, downloaded another update, and now i'm stuck here:
6 votes -
Bug loading challenge match
Whenever challenging a friend to a 60 card match on mobile magic arena it gives error for mismatched settings involving best of x matches and doesn't load the match. This has happened back to back 4 times trying to challenge same friend in both best of three and best of one matches. Happened also when my friend sent the challenge instead of me.
8 votes
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