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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28920 results found

  1. Mtga curshes on MacOS when i entered a game.

    Mtga curshes when i entered a match. And when i restarted the game, it crushed again. I was play a draft at that time and this made me lose the draft. My platform is MacOS, M1 pro Slicon.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Memory overflow error/incorrect damage value - devilish valet + rabble rousing

    When playing with devilish valet and rabble rousing possible to get 2^49 +power. Seems the calculation is maxed at 2^31.

    When hitting opponent with that much it often is a positive life value. Suspect it is a display issue vs actual overflow error, because i still win the match.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  3. Kami's Flair

    bug that has happened twice now in historic pc, basically it will do part 2 of the ability if a equipment creature is put into exile. Such as rabbit battery. I don't understand why it has to be in exile but it will trigger part 2 even if you control no modified creatures or any creatures at all

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Arena not working

    February 17, 2023 Arena won't open to play on PC. Seems a connection issue with the server

    1 vote

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  5. card styles brought to hand from "outside the game" are not brought in properly

    I had a card in my sideboard that I brought into the game using Grizzled Huntmaster. The card in the sideboard was Elesh Norn, Mother of Machines, and the card was a style.

    When the card appears in my hand, it does not display the style.

    The first picture shows my selection of the card from the sideboard.
    The second picture shows my hand after it was delivered to hand.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  6. cards cast with Serra Paragon are not granting life when they are exiled.

    Every time one of the cards I cast with Serra Paragon died, I never received the 2 life. I expect the 2 life to be granted!

    Platform: PC
    1. Play Serra Paragon with some 3mana or less creatures in your graveyard
    2. Play one of the graveyard cards
    3. have that card die and notice it gets exiled before any life gain triggers happen.

    1 vote

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  7. 1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Glass stained Basic Lands Parallax Card Style

    I think the Glass Stained Basic Lands are absolutely beautiful, but I would definitely enjoy it even more if I could purchase a Parallax Card Style that would make them even prettier and borderless, like the Nyx Basic Lands from There's Beyond Death.

    3 votes

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  9. Not able to log in, Asset Error Detected

    Not able to log in, Get error message Asset Error Detected. Usin Ipad

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Can’t open game since new capena update

    Ever since the issue today and even after it was fixed I have been unable to even open the game without immediately crashing. Deleted and re-downloaded the entire game then was able to play again. Was prompted to leave a review, so I left a positive review then was redirected to the game. Attempted to enter a match, it crashed and I’m back to the same issue, completely unable to even begin loading the game.

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Draft recorded pick incorrectly

    Very odd bug, first ive seen it.

    Pack 1 pick 2 of a snc traditional draft, i went to pick a last second mr orfeo, but was shown that a riveteers requisitioner was autopicked instead. No big deal - thought i was too slow.

    Went through deck building with 3 requisitioner as normal, then got a network error when i tried to save the deck. When i reopened to rebuild, mr orfeo was in the pool in place of 1 of the requisitioners.

    So, it seems like arena showed me that i had picked one cards (due to being slow)…

    10 votes

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    3 comments  ·  Events  ·  Admin →
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  12. Missing Mythic Reward

    Did not receive my mastery pass mythic wild card rewards SNC!

    I completed level 64 and 67 of SNC mastery pass but did not receive either mythic reward wild cards.

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Starter decks bugged in new season

    The starter decks for the season that just started are bugged and unplayable. At least 5 decks can't be played. See screenshot.

    4 votes

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  14. Start of match freeze mobile dmu

    On my phone, had been waiting for a minute to find an opponent during premier draft of DMU. When the game finally found someone, it froze right on the attached screen. I tried restarting the game on the phone & even trying to start it on the computer, but I had lost the match by the time it was working again. I'm upset that I paid gems for the draft & that the game caused me to have a loss which reduces my chances of getting a good result in the event.

    3 votes

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    2 comments  ·  Events  ·  Admin →
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  15. Alchemy is garbage

    Alchemy is garbage. I have deleted my clients and won't be reinstalling them until this change is rolled back or I am refunded every cent I've ever spent on this game.

    35 votes

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  16. Constructed rank not raising with standard!

    Constructed rank not changing with standard battles!

    29 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Card display during pack opening

    While opening packs, cards which have other parts (create tokens, have spell books) are displayed slightly cutoff when viewing the details. I am playing on a Windows 10 device.

    2 votes

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  18. Unable to cast Moment of Defiance on a token generated from Transmogrant Altar.

    Playing a game on the draft ladder. Made a token from a token from Transmogrant Altar on my turn to bait my opponent into attacking with his Myrel, Shield of Argive. My opponent attacks into my trap. But i am unable to spring the trap because MTGA will not allow me to cast Moment of Defiance during combat, even though it is an instant. What's worse, my opponent WAS able to cast his Moment of Defiance during that combat. I lost the game because of this bug.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Ominous Traveler

    Ominous Traveler is overpowered. It should either be banned in all ranked modes or should be changed to have to discard a card after drafting. Currently it is an infinite combo that only uses 3 card and consistently go's off on turn 3. It is impossible to interrupt unless your playing control and have cheap removal in your hand. It is absolutely ruining the game.

    2 votes

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  20. プレイタイムが長くなる

    「ミラーリの目覚め」や「ニクス咲きの古きもの」「飢餓の声、ヴォリンクレックス」等のマナを追加で出すパーマネントが複数種類戦場にある場合カードをプレイするまでの時間が異常に遅くなる
    たとえばクリーチャーを手札から唱えて戦場に出るまでタイマーが切れるまでかかる
    PCのメモリやCPUには余裕があるので恐らくサーバーかアプリ自体に問題があると思う

    2 votes

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