MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28909 results found
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BRR cards in BRO Alchemy boosters
The BRO Alchemy packs seem to be bugged and can sometimes contain cards from the BRO Mythic Archive of artifacts instead of the intended BRO Alchemy rare/mythic rare.
I opened six BRO alchemy packs at the same time, one of the BRO alchemy packs gave me Mystic Forge as the mythic rare instead of an alchemy card.
2 votes -
chrome os
following the new update, it is no longer possible to access the game. I uninstalled and reinstalled it but it is no longer possible to connect
2 votes -
Weird hazard card
I bought the new alchemy pack in the store rn and I got this weird looking card with a hazard sign. I'm not sure if this is a feature or smth but I've never seen this before and it looks really weird so idk
1 vote -
Pack bug
Pack opening bug: pack art changes to different set- the. Many of the cards are errors (error cards not in inventory after opening). I have a video of the packs changing their art if it would be helpful. Happened six times in a row.
2 votes -
Mid-week Challenge
Mid-week. Hall eve has no summary and cannot choose or view deck. Serv r will not connect when trying.
2 votes -
Curse of Silence stucked game
After selecting a card with Curse of Silence, the game stucked. I cannot even exit the game via Esc
3 votes -
Lae'zel, Callous Warrior not triggering
I specialized Lae'zel, Githyanki Warrior to Lae'zel, Callous Warrior with Chevill, Bane of Monsters, putting it into my graveyard, but Lae'zel, Callous Warrior did not give the option to resurrect anything from my graveyard upon specialization. Later, Lae'zel, Callous Warrior was targeted by a spell and I used it's self-exile ability to dodge it. Upon re-entering the battlefield it once again did not trigger her resurrection ability. Chevill, Bane of Monsters was still the only creature in my graveyard at that time.
2 votes -
Android 12 Gameplay Freeze
Sporadic freezes with modern phone hardware (Samsung Flip 4) on Android 12. After rejoining the match, the end of the match leads to a black screen. Even after several minutes, the screen remains black. The resolutions for both are to close a reopen the app. It happens at random times and is sometimes very difficult to spot if you are expecting your opponent to make a play.
3 votes -
3 votes
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Blightbeetle Did Not Block +1/+1 Counters
In explorer Blightbeetle effect: opponent's creatures may not have +1+1 counters put on them. Opponent's Merfolk deck all got permanent +1+1 counters and one got ETB +1+1 counters each turn.
2 votes -
プレミアドラフトで対戦中にフリーズ
プレミアドラフト対戦中にフリーズしました。
再起動したところ敗戦になりました。
対応おねがいします。7 votes -
Draft Froze and Autopicked cards
Traditional Draft Neon Dynasty. Draft Froze less than halfway through. Reloaded and it had autopicked all the rest of my cards for me. I would like to request a refund of my draft. The deck I ended with is trash.
21 votes -
BUG: Ugin, the Ineffable castable using a Powerstone token
1. Give us the steps to reproduce the bug
Play Karn, Living Legacy, pay the +1 loyalty cost to activate the ability to create a Powerstone token. Play Ugin, the Ineffable using the Powerstone token.
2. Note which platform you’re using (PC, Mac, Android, or iOS)
PC
3. Enter the actual results you’re experiencing
Ugin is able to be cast using Powerstone mana. It should not be able to be cast because Ugin is not an artifact spell.
4. Enter the expected results of the feature
Ugin should not be able to be cast.
5. Add any relevant screenshots/videos
See ugin powerstone mana.jpg
6. If you…
1 vote -
2 votes
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доступ запрещен
Здравствуйте! После сегодняшнего обновления я не могу зайти в игру, пишет "Для осуществления этого действия у вас неподходящая роль. доступ запрещён - у вас нет разрешения на подключение".
Скриншот прилагаю.
Как будто меня забанили, но непонятно за что. Письма на почту не приходило. Помогите пожалуйста восстановить доступ.
Спасибо.1 vote -
2 votes
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Bug
Will not allow me to log in when the app starts to load even though it says system operational. Included are my screen shots of the codes and issues
To recreate it try logging in on android2 votes -
nothing in inbox
The release notes said
"To celebrate the release, players will be able to claim six Alchemy: The Brothers' War packs from their player inbox (yes, this is new—more details below), with no code redemption or event participation required!"
There is nothing in my inbox
1 vote -
graphics
My screen for deck building and sidebaording randomly loses all colors for cards, and only shows text or nothing at all in the right panel where I the sideboard and deck description are. Makes it very challenging to sideboard during best of three matches or build or change a new deck.
Exiting the game, and restarting it seems to fix it. Is very disruptive during best of three though. I can't read some of the cards in the deck, and that makes sideboarding very challenging
2 votes -
Timeout Clock Abuse
Just played a 45min game against a player (Mario) who purposefully ran the timeout clock to the near end during every step and spammed emojis the whole time. Allowing players to abuse the clock like this creates poor game play and the system should be able to detect this kind of behavior and punish players during the game.
2 votes
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