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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28898 results found

  1. Visual bug

    After I used duress on an opponent it showed then having a shoulderd and a thrum in their hand. Next turn they were able to play sheoldred and thrun.

    Turns out it was actually a land (sheoldred) and a glissa

    Running in the latest iOS version of the app with an iPhone 11

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Helm of the host

    Helm of the host had reprints in brothers war and Kamigawa so it should be legal in standard because of these reprints and right now it’s only legal in historic

    2 votes

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  3. Bug barre de recherche cartes MTG Arena

    1 entrer un mot pour chercher une carte ou un nom de carte
    2 appuyez sur entrée
    3 Le jeu freeze et ne répond plus.

    2 votes

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  4. Mine Worker

    [On Mobile, unable to supply .log file] Unable to activate lifegain on Mine Workers between declare blocks and damage. These creatures have instant ability to gain life. Inability to activate them led to premature game loss during my event

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. lotus cobra not functing

    Every ranked match I play when lotus cobra is targeted by a spell it causes you to time out and you are not allowed to select the mana for it, likewise risen reef is not working it has literally caused me to lose every match I have played since the error that you have allegedly fixed with the networking error.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  6. Magic 30 Virtual Ticket Experience Codes not working

    Tried to use my Magic 30 Virtual Ticket Experience Code but it says:

    "This code is not valid or has already been used the maximum amount of times for this account."

    I made sure I was using the Arena one and not the MTGO by mistake

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  7. Priest of Possibility and Eater of Virtue

    1. Give us the steps to reproduce the bug

    Cast Priest of Possibility and allow it to perpetually gain some abilities such as lifelink, first strike, vigilance, and haste.

    Next, equip Eater of Virtue on to the Priest of Possibility. Allow Priest of Possibility to die somehow, in my case opponent cast Shock on him, which was expected. Priest of Possibility dies, gets exiled rather than entering graveyard.

    1. Note which platform you’re using (PC, Mac, Android, or iOS)

    This was macOS but seems platform independent bug.

    1. Enter the actual results you’re experiencing

    The actual result was that Priest of Possibility got…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Purchased card not showing in collection (Hostile takeover)

    This is not the first time I purchase a card and it won't show in my collection.

    Tonight was Hostile Takeover card for 1500gold.

    Searching for that card while building my standard deck does not show up.

    If I filter by not collected, 4 of the hostile takeover are showing as not available :(

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Alchemy decks are invalid in Bot Match

    New Alchemy deck with new Omnath and Goldspan. Go to a bot match to try it out, deck is invalid. Mouse over deck, says "invalid cards: 0"
    Unable to play the deck against Sparky.

    29 votes

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    4 comments  ·  Events  ·  Admin →
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  10. Urza’s Command

    Unable to cast Urza’s command on opponents turn

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. draft rápido new capenna

    Trás jugar la primera partida en el nuevo draft rápido de nueva capenna, ha desparecido el draft y para jugar tengo que volver a pagar.

    2 votes

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  12. Draft vanished after error message

    I just did a New Campena Quick Draft and played a game. During the game I noticed that some cards actually have slightly different values than what I saw during the draft (e.g. 2B flying, deathtouch vampire assasin was a 1/3 rather than a 1/2), so I went into my deck to make some adjustments. When I wanted to play with the deck, it told me, there was some error, I should try again later and it kicked me out of the draft menu. However, now my Draft is gone. Gold and gems are still missing, but I cant access…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Necromentia does not bring up dialogue box

    Necromentia is not bringing up the search box and times you out as you can not do anything as the card sits. This lead to loss of turn and loss of game. Please credit account with a win.

    2 votes

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  14. Impossible to trigger "Field of Ruin" "Champ de ruine" capacity of destroying land. Only adding mana was available

    Impossible to trigger "Field of Ruin" _ "Champ de ruine" capacity of destroying land. Only adding mana was available

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Not Getting Priority When Holding Instant

    Hello, I was holding an "Unleash Shell" in my hand, with 5 mana up, and the game did not give me priority to use the card. I had no ability to use it before combat or after assigning blockers. This led me to lose a game where I could have removed a creature with it before combat.

    2 votes

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  16. Goblin Charbelcher skips mandatory step during resolution if it kills opponent - BUG

    If you are targeting opponent and doing enough damage to kill them, the step where you order the cards to be placed on the bottom of library is skipped before the opponent loses. This is a mandatory step and it takes place before state based actions are checked and the opponent loses.

    A similar scenario, which DOES work correctly - if you target your opponent for lethal with Play With Fire, the scry is performed before the state based effects are checked and opponent loses.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Sleeve missing, other old problems.

    hi, as per the file, the bro sleeve, purchased with the mastery, is missing: as a network system administrator, I think the pointer to the file in the database is missing.
    Also, almost every time you open a booster pack, you don't see cards below 4 in your summary, so you don't know when you have a boost in your collection.
    Thank you for your work and rewards related to client issues.

    1 vote

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  18. no rare in booster

    Hello,

    I got a booster from mastery today. But there were no rares in the booster, only two uncommons and one Mystic Rare. I have attached a screenshot.

    1 vote

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  19. town razer tyrant blood sun

    An opponent casted Town Razer-Tyrant and targeted my lotus field with it's ability, but I had Blood Sun (All lands lose all abilities axcept mana abilities) on the BF. However Lotus Field gained TRT's ability and started to damage me. As I know, restriction has higher priority, so I didn't counter TRT, and was surprised. Is it MTGA bug or is it ok? I didn't find rules about it (probably because it is digital only card).

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Music still pausing after 2023.23.00

    In the patch notes it claims it solved the auto pause bug with background music apps and such but it still just auto pauses my music apps. This really suck tbh. My only work around is it won’t pause Picture in Picture streaming apps such as Hulu Netflix etc but I want my music back when I’m playing 🙃

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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