MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28895 results found
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ONE - Traditional Sealed: Missing Rares/Mythics
I entered a Traditional Sealed event for the newest set, ONE. It showed me the rares I opened - including Nahiri, the Unforgiving -- and then when I proceeded to deckbuilding, a ton of cards are missing, including my rares/mythics. It's not due to a filtering issue, because I double checked I had no filters on and clicked reset. As it is the event is unplayable.
1 vote -
MTGA
Good Evening, I was playing MTGA for All will be one Perimer Draft Event and was playing fine until waiting for server screen popped up for just a second and returned me to my match. when I returned to my match, I can not declare any attacks despite it being my attack phase. Other than that, I can not concede my match and despite the timeout token is used twice it didn't do anything
But the animated pet or robot on the side of the battlefield works just fine and I can still interact with the option button, hear game…
1 vote -
Ork Secret Lair Sleeve "Aggrevated Assault" only showing black, no picture
I purchased the Warrhammer 40k Ork Secret Lair and received a digital code for MTGA for 4 sleeves based on the Secret Lair Art. Each sleeve is visible EXCEPT for the Aggrevated Assault art, which displays a solid black sleeve. I submitted this soon after the Secret Lair displayed the code and was told to wait "post update" -- two updates and a set release later and it is STILL solid black.
1 vote -
Lose legend when enchanted (Glittering frost)
i am using google translate
Does Glistening Frost Meet Release Notes Rulings and Comprehensive Rules?
Or does the Shining Frost text contradict CR205.4b depending on interpretation and apply the Magic Golden Rule?
1 vote -
Issue during a Phyrexia draft
I started a draft Phyrexia draft. I saw no one coming so I wanted to leave and start again, when I exited the queue I saw that at this moment a game was found. I couldn't enter that one draft so I tried entering a new one. It worked but when I selected cards, they wouldn't add themselves to my deck. I tried exiting the draft to join it again to see if I would see the cards I chose in my deck. But what happened was that a new draft with new people began.
1 vote -
MTG Arena not importing deck lists
Dear MTG arena friends,
I use archidekt to keep track of my decks and I cannot import any of them to arena.
This an example of a list produced by the "export to arena" function of that site from Safari (Version 16.2 (18614.3.7.1.5)) on MacOS (13.1 (22C65))1 Blood Artist () 117
1 Sheoldred, Whispering One () 848
1 Necroskitter (EVE) 38
1 Grave Pact (9ED) 135
1 Arcane Signet () 125
1 Terror () 103
1 Braids, Arisen Nightmare (DMU) 84
1 Vraska's Fall (ONE) 116
1 Infectious Inquiry (ONE) 97
1 Ashnod's Altar () 1546
23 Swamp ()…1 vote -
Unable to login - post patch
Hello,
The email and password that logged me into this support site isnt working for MTGA client. Dual login is still not available for Windows users, under one windows account. Please check your use of the windows registry and speaking with Microsoft (about 20 minutes from WotC headquarters).
For a company that is worth about 8.2 billion still, your devs are underfunded. Your support is underfunded.
MTGA should be thriving, not dying.
Because it feels like its on life support, I'm less inclined to spend money.
1 vote -
"Standard" Deckbuilding Option Does Not Show Older Versions of ONE Cards (Phyrexian Obliterator, Arena, etc.)
When building a deck, "Standard" does not show some cards that are Standard Legal, but not the latest version.
For example, searching "Phyrexian Obliterator" when you have 4 of the older version, but none of the ONE version, shows you nothing and prompts the player to spend Mythic Wildcards to create the card(s) without stating that chooseable cards are available.
This leads to unnecessary wasting of Wildcards of all rarities.
1 vote -
error opening boosters
I claimed the 3 welcome boosters to the "Phyrexia all will be one" collection but when I opened the first one the others disappeared; there are no boosters to open and the cards are not in the set. Up to the moment of this communication I have received 9 boosters, 6 by pre-launch code (without problems) and the 3 welcome ones.
1 vote -
Rustvine Cultivator Priority
I would for some reason lose priority to put an oil counter for Rustvine Cultivator. I would want to place it at my opponent's end step but sometimes it would not let me.
I did not have full control, but the issue seemed to be that oil counter/activated abilities always seem to hold a window of priority, regardless of being in full control. However, several times it seems that the Rustvine Cultivator did not do so constantly.
1 vote -
Make the Collection Tracker actually show the extent of the collection
Right now, if a set is missing some cards, the collection tracker is only tracking the completion of singletons in the category of cards within the set. This is not helpful at all. Why do I have to have all cards in a category just to see how many are 4-ofs? I'd rather know how many cards overall in that category I'm missing, or how far the completion in that category has come.
An overlay bar of 0 copies (black), 1 copy (blue), 2 copies (silver), 3 copies (gold), 4 copies (orange) would be far more informative. Or maybe make…
2 votes -
Timer stopped working
MTG Arena Timer not counting down during a Throne of Eldraine draft match. Using PC and the UI and all parts of the game are still responding except the timer is no longer counting down and the opposing player won't pass to the combat damage step. I attached two screenshots from 2-3 minutes apart that show the timer and number of timers has not changed. Also attached the log.
1. Go to combat in a throne of eldraine draft match against user rental parasite.
2. On PC
…Timer is not counting down which is leading to the game stalling and
3 votes -
serra
when my opponent cast permanent spell by serra paragon,every permanent he casted by serra paragon from his graveyard got an ability"when they leave the battlefield,exile it and you gain 2 life"once,so we see that his creature has "ability"x2.
I see a lot of report about this bug so when we repair it?4 votes -
Eruth, Tormented Prophet Bug
In a VOW Premier Draft game, my opponent had Eruth, Tormented Prophet in play for several turns. I attempted to kill Eruth with a board wipe and the opponent cast a spell to return Eruth to their hand. When they recast Eruth the next turn, suddenly they were able to recast cards that Eruth had previously exiled turns before. They were able to play multiple cards this way and won a game they should not have won.
32 votes -
Expressive iteration not banned
Dear wizards expressive iteration is still not banned in explorer you are still able to use it winota is now not able to be used in explorer but in explorer best of one and best of three on arena expressive iteration is still able to be used even though it was banned
6 votes -
Opportunity to play instant passed over
I had an opportunity to play an instant but it was passed over. This ruined a combo and should have lost me the game.
15 votes -
Fable of the mirror breaker token Mana Value
Bug: Mana Value of token copy of backside of Fable of the Mirror Breaker is Wrong
When creating a token copy of the backside of Fable of The Mirror Breaker [Reflection of Kiki-Jiki], the mana value of the permanent is wrong. Likely being seen as MV=0.
While in a match, I had two reflections of Kiki-Jiki on the board. I used it's ability to create a token copy of the other reflection in response to a removal spell (Stomp). My opponent then cast a Temporary Lockdown, which exiled the token copy of of my Reflection on Kiki-Jiki, but not the…
1 vote -
Error funcionamiento carta angel superviviente
La carta Angel superviviente tiene la habilidad de antimaleficio pero no funciona y puede ser objetivo de hechizos y habilidades.
1 vote -
some hud features not showing
After the update of phyrexia all will be one some graphic icons ,for example the coin icons and the background of the menu (when you press escape button) ,they dont show up .
1 vote -
Unable to connect to server from cliet
hey there i have a chromebook and as of the most recent update i am unable to connect to server. tryed to remake a new account also. ive reinstalled a few times . any ideas? it wont let me do anything once i log in it goes to waiting for server and then freezes or goes to the connect screen to retry connect ect
1 vote
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