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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28892 results found

  1. double loss

    Played first match of a Premier Draft Dominaria United on 10/24 around 5:20PM MST. Conceded during attacking phase before combat damage was assigned. Going to queue up again it states 0 Wins (as expected) and 2 losses!

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Citadel of Bolas stops working half way through my turn, no I don't mean it won't pay alt costs

    Ios user
    Historic brawl
    Opponent's board is only non-intetactive land
    Possibly relevant cards on my board; Jodah (pseudo cascade)
    Bugged card; Citadel of Bolas
    Sequence; draw land, cast 2 spells successfully from top, see a land on top, play Karn's Sylex, "cascade" into x, top card becomes The Wanderer, Citadel refuses to cast.
    Life total is >40, top card is revealed, library is clickable, TW is displayed withput the blue outline. Clicking does nothing. Opponent's board state is unchanged since successfully casting cards from top. Nothing in my library prevents CoB type effects.

    This has happened before with different, more…

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  3. サイドボードのoption A表示

    モバイル版でのBO3プレイ時、サイドボード中のメイン/サイドの枚数が表示されずとても不便です。
    また、「option A」という謎のトグル選択肢が出現します。(選択しても何も変わらず、AやBが重なって表示される

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Turn Skipped due to Opponent's aniamtions

    Hi,

    My turn was skipped while playing against the Heliod/Scurry Oak infinite combo deck. My opponent is playing each turn to maximize the number of squirrels created without taking steps to winning the game, just running out their time and somehow also skipping my turn because. I have not conceded due to having outs, but if my opponent just keeps timing out, I cannot play. My only complaint here is that my turn should not be skipped sue to my opponent's actions.

    19 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  5. Leave Alcbemy and Historic Separate

    Honestly, if. You make historic “live”, I’m done with MTG:A. I hate saying it, as I love the game and had figured I was on the hook for mastery passes from here until death, but this will end the fun for me completely.

    34 votes

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  6. draft capenna bug

    Hello !
    I was drafting when the second round of pick and the fifth (pic1). No card see, I go to the menu trying to refresh and everything was bug (pic2). Please refund the draft, the half of my deck is ****** pick (PC)

    10 votes

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    2 comments  ·  Events  ·  Admin →
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  7. Can’t launch the game

    After update it doesn’t even launch the game ..any to do ?

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Questionable math in Daily Deal

    Today's "Daily Deal" features a New Capenna Mythic Pack for "-15% OFF", which is strange because the deals usually say something like "15% OFF" or "50% OFF", without the negative sign. This led me to wonder if perhaps the deal price is actually HIGHER than normal, so I went to check it out. The regular price for the Mythic Pack is 260 gems and the deal price is 230 gems, so it is indeed a discount, but only 11.5% rather than 15%.

    Perhaps someone based the deal display on the regular (non-Mythic) pack cost of 200 gems? In that case,…

    4 votes

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    1 comment  ·  Store  ·  Admin →
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  9. Alchemy what garbage.

    FIX the shuffler.

    Get rid of Alchemy(and If I'm not playing in Alchemy I don't want to see those fake cards in ANY of my other decks.)

    Get rid of those bs Arena cards.

    Arena is abomination of Magic in its current state. And you wonder why you can't get more Arena players LOL.

    The latest running Joke. "If you want to learn how to play magic completely wrong go play arena."

    26 votes

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  10. No mastery pass rewards past level 80

    The mastery pass rewards are bugged past level 80, where one should get an uncommon each level. I am at 87 currently, and didn't get anything for the last few levels.

    54 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  11. game cuts off when playing if the opponent takes too long, leading to an infuriating waste of time

    My opponent was taking so long to finish their turn that the game ended in a draw, wasting 40 minutes of my time. They had a combo going and they ran out of time counters BUT I WAS STILL PLAYING! It was infuriating to lose a game I had an answer to because my combo would've wiped their board next turn, but the game was cut short because the OPPONENT took to long. FIX THIS. You shouldn't automatically lose the game if you are actively hitting accept to items in the stack or hit auto accept when your opponent takes…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Basic Plain not working in a match

    Basic Plain is not working in a match, i played it but then stopped working, you can not click on it, can't tap and obviously can't add mana.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. card

    a few days ago I bought two new cards, one with coins and the other with gems but I can't find them in my database

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  14. The store is terrible. How am i going to spend $50 on a bundle and not get a list of contents

    The store is terrible. How am i going to spend $50 on the jace bundle and not know what it comes with.amount of packs included etc

    Its been going on for way too long.
    I have no problem buying stuff however as a rule i will never buy something i either cannot see or dosnt have a list.

    Every time i click on an item in the store i want to see the product and a list of contents and packs awarded etc. becaus several of the curent items are not listed. Why are some pre release items not listing…

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  15. okeba reckoner raid

    I wanted to report a bug that resulted in my opponent getting a rat token from his Okeba Reckoner Raid saga trigger that should not have happened. The bug has something to do with both okeba and echo of deaths wail on the battlefield. My problem is that it changed the game in their favor. It gave them and extra blocker/attacker, a free crew for their vehicles and changed how I had to play the game. It was as if someone placed a cheaty face while I wasn’t looking.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Downloading The Game

    Going to download the game on an android device brings you to the apple play store, rather than the android play store, rendering the game unable to be downloaded.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  17. conclave mentor + Quirion Beastcaller bug

    Conclave Mentor + Quirion Beastcaller

    Casting a creature with both cards in play does not cause Mentor to trigger the additional +1/+1 counter

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  18. No starting packs/gems

    Started the game and the color challenge wouldn't work and I skipped the tutorial, still never got my free gems and packs. Was really looking forward to playing too after getting my packs from prerelease. Bummer dude.

    1 vote

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  19. Going too fast to read

    Many cards that go immediately back into their owner's deck move too fast to be read. No, it is not stopping or allowing me to resolve. It is cast, flashes the script for less than one second, then goes back into the opponent's deck. Approach of the Second Son does this, and others that behave like it.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Brother's War prototypes come in at full power

    My oppononent played a prototype Steel Seraph. It came in at full power instead. For the remainder of the game it was impossible to target it with Abrade, it couldn't attack or block, yet my opponent could use the seraph's activated abilities each turn. No fun.

    1 vote

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