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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28864 results found

  1. Adamant mode not working for "Once and Future"

    When casting "Once and Future" with adamant paid, it returns one card to hand and leaves the other in my graveyard.

    it should return both to my hand.

    12 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  2. Draft picks invisible

    I would like a refund on my SNC draft as i encountered a bug impacting my picks.
    I started the draft on Android
    I drafted normally until pack 2, pick 6
    At this point, I saw a pack was on me but no cards on screen (see screenshot)
    I was not able to pick anything
    I had to log out and then log in
    At this point, the cards were there but it was Pack 3 pick 4, so the draft was ruined

    9 votes

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  3. audio keeps cutting out while multitasking or using Universal Control

    The blocks you have placed in the apps that cut out audio when you use multitasking (iOS) or Universal Control is so obnoxious (Mac) and ridiculous. Please allow me to continue listening to audio while I use other apps. It is 2022, everybody uses multitasking and plays video. It's a BIG deal.

    13 votes

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  4. Opening pack doesn't show "First" when it is a new card

    I just opened 6 packs, 3 of Ixalan, 3 or Rivals of Ixalan. When I opened each pack, none of the rares had the "first" header, but when I looked at my collection they were all indeed new cards. I have noticed this also when opening Strixhaven with the mystical archive cards every time I open a strixhaven pack and it is either a rare or mythic rare mystical archive card being opened.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. The sorting of decks didnt work

    Deck sorting not working, example: we create a new deck and ask to sort deck from new to old, it didnt work, wen we ask sorting by last played, it didnt work, can you please resolve that

    And two useless and deletable thing :
    -the screen and the pause "defeat" or "victory" at the end of each game, it lost our time
    - the "recently played", just sray on our last selection is enough and less boring when we have changes to do

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. 1 vote

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  7. 構築済デッキがカードの不足で使えない

    構築済デッキの1つ『刃の嵐』がカード不足で使用不可能になってます

    1 vote

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  8. Steel Exemplar Scatter Ray Interaction

    When resolving the payment portion of Scatter Ray, the mana colors used are factoring into Steel Exemplar's ETB effect.

    In the log, I cast Exemplar for blue and colorless, and paid for the counter with green blue and white. The exemplar entered without counters. The 4 mana is a product of the scatter ray's resolution. not the mana cost of the Exemplar, so should not factor.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. dragon's rage channeler cheat

    Dragon's Rage Channeler doesn't check for Delirium if you remove the cards from your graveyard and keeps its stat buff permanently. Escaped Kroxa and had less than 4 cards in the graveyard, but DRC still had the delirium buff.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. 1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. unable to claim

    Hi.

    I'm in a place with bad internet connection. Probably because of that, when i finished a quick draft of brothers war (resulting 5-3) and tried to claim the reward a message popped up saying that it was "unable to claim reward, try again later".

    I entered again and there was no option to claim, just the option to play another quick draft.

    Thanks
    J.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. New Deck Timer Bugged - Double Colored Decks

    New Deck Timer bugged

    I've only got one of the double colored decks so far, and my new deck timer doesn't function right. it just shows the requirements of any timer i've hovered over before or nothing. two days have passed.

    I'm returning to the account, after having done the color challenges some time in the past

    1 vote

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  13. morbid opportunist

    Morbid opportunist triggered when a creature card was exiled due to misery's shadow

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Can’t cast card(s) in tutorial on multiple occasions with different fights. It won’t let me cast the card

    During the tutorial I can’t continue the fight because it doesn’t let me cast the card whilst having enough mana. Even the tutorial help stops me from continuing because it want me to cast the card. Keeps happening even after a few hours/reboot of the app. This is iPhone 12 Pro with up to date software.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. 1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  16. sideboarding display was glitched

    I imported a deck, customized it with styles, and it was fine. When I started playing a game in the Standard Metagame challenge, it was fine but when going to sideboarding the display was glitched out, making it very hard to sideboard. The problem seems to be in the "column display" view of the cards.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. ward and march of wretched sorrow

    I had march of wretched sorrow and cast it on patchwork automaton (ward 2) that was a 4/4. I choose x to be 4 when I played the card, I only had 6 mana, so I wouldn't be able to pay the ward cost unless I exiled a crad from my hand, which I had 2 of, but when I selected x as 4 and targeted the patchwork automaton, it never prompted me to exile cards, the ward just popped up then cancelled my card. Literally a game ending bug in this case. One of SO many with mtga.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. 2 votes

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    0 comments  ·  Events  ·  Admin →
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  19. I can't play Arena after its last upgrade

    I sent the initial screen. The game got stuck in that situation searching active matches.

    3 votes

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  20. Favourite Art Styles

    So I am still unable to favourite card art styles?

    This shouldnt be hard. General rules could be, prefer X art style then you make exceptions for the fringe cases. Let me as the user enjoy my purchase or why sell it?

    3 votes

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