MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6184 results found
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Thrashing brontodon not receving option to respond with ability
Thrashing Brontodon not receiving option to respond to an opponents instant via brontodons pay 1 sac to destroy artifact ability during combat. I had more than enough mana and opponent had targets for ability. Brontodon blocks, opponent cast shock for 2 I should have been able to respond by paying 1, saving Brontodon anr destroying opponents artifact on the field.
2 votes -
Games dropping for no apparent reason
5 times today games have dropped for no reason with no option to rejoin the game. Once was literally while the opponents concession animation was playing leading to me missing out on a win. This is particularly frustrating during events like drafts which have to be paid for. For reference I'm playing on android (SAMSUNG Z FOLD 5)
2 votes -
Non-random RNG + Gaslighting players
Make the algorithms RANDOMIZE opening hands, card draws, and opponents - be HONEST with players and stop trying to gaslight us. Yes, we know that the algorithms are "working as intended", and that is PRECISELY the PROBLEM. IF they are random (which we can clearly see they are NOT) show us the proof; let's see the scripts and / or the test results conducted by third party companies. That your company only responds with canned messages denying what we can clearly see with our own eyes and compare with experiences using paper products shows how much of a problem this…
5 votes -
Game closes while playing ashiok
Whenever I activate the first ability of ashiok wicked manipulator the game stops working and closes, this happened five times now. The match was brawl and I'm playing in a phone.
7 votes -
Matchmaking against the same people
Matchmaking puts me against the same player with the perfect answer to my deck, and it's so blatantly unfair, it matches me against the same exact player over and over and over again. I'm in gold with the season rolling over, btw. What a totally rigged, and unfun way to do matchmaking. 👎
6 votes -
Jump In 3 Times event mission
For the jump in 3 times mission, I have completed it at least three times with a variation of doing the same jump in 3 times, resigning each time, resigning each time without going back to the home screen, and trying a couple different jump ins and have spent a couple tokens and aprox. 3-5K in gold to try and complete it but it has never progressed past 2 out of 3. Is there a workaround for this or is it bug? I have seen other people have the same issue as well.
- Try and complete the " Complete Jump…
24 votes -
exp
I don't get my experience and I don't know if I get the other rewards either, but I'm sure about the experience.
2 votes -
Among the many digital card games, it has become the one that relies the most on luck.
Among the many digital card games, it has become the one that relies the most on luck.
2 votes -
cheating
Nice to know cheating is a real thing on this game.
10 votes -
Unable to select creature to attack/defend
Unable to select creature to attack/defend - during game event after recent update.
11 votes -
alchemy
Separating alchemy from the other formats, or making separated play options. I dont like having to be forced into playing with these cards, i want to be able to choose if i will play with or without alchemy cards in the game
13 votes -
Network Error. Unable to complete draft pick.
Lately I've been getting a lot of these "Network error. Unable to complete draft pick. Try again later" I'm up to 5 or 6 drafts in Bloomburrow and only one hasn't been affected.
If it helps it doesn't happen during premier draft gameplay. Only in the draft portion (network errors in general ofc).
Although two weeks prior to BB release i was having a lot of network errors during standard bo3 ladder gameplay. So much so that i reached diamond 4 and half of my games were disconnect losses. I had even opponents disconnecting as well and me keeping the…
3 votes -
Teferi hero of dominaria priority issues
when playing with Teferi, Hero Of Dominaria and using his +1 ability, when it triggers at the end step there is no priority to tap lands before it resolves.
I want to "Go to end step -> tefri trigger on stack -> tap two lands -> resolve teferi trigger -> untap the two lands -> tap them again -> cast 4 mana instant.I have tried using full control but the game goes straight from step 1 to 4 without any possible interaction.
Wilderness Reclamation is also in the dack and it works exactly as intended.
2 votes -
Bug: My timer runs out while my opponent is resolving a spell on his turn
During a ranked best of 1 game, my opponent cast Dig Through Time on their turn.
With the spell on the stack, their timer runs out. Shortly after, my timer starts to run, and I get a message that I will lose the game if I do not perform an action.
I am unable to do anything since my opponent's Dig Through Time is on the stack and has not resolved.
After that timer runs out, nothing happens and the game freezes.
18 votes -
Game Crashes
There are significantly more crashes during gameplay. Once kicked, I am not able to re-enter the game. I believe it is for the length of time that is required to end a match for the timer running down. This did not happen before.
Also, when the window is closed on mobile, it always closes the game completely. I used to be able to close the window and then open it back up again to continue game play. I am not able to do that anymore.
2 votes -
quick shuffler question
I am wondering how a deck that is 72 cards running 43 land cards can get mana screwed for 2 games back to back after 3 consecutive wins? You claim the shuffler is fair and balanced and that you don't " fix " win rates, so I am confused. crunching the numbers the odds of getting mana screwed at all are astronomical but getting screwed 2 games in a row back to back on a regular basis should be impossible, and the other thing is why is it that these games I get mana screwed I have to mulligan 3-4…
5 votes -
Bug: The mana cost may not increase with Talion's Throneguard with Bargain
Talion's Throneguard; paid Bargain cost and returned Tajic, Legion's Valor to opponent's hand via bounce effect, but did not increase mana cost.
When I tried it with Sparky, there was no problem, so does it depend on the target?
2 votes -
Match Making is horrible! It's totally unfair
I've been playing MTG arena since the BETA, and it's never been so bad in terms of match making.
I always play with aggro or monster-based decks and 90% of my games were against control or UR decks that are full of magic (which are totally counters).
I then created a deck that would be anti-magic, a DnT Historic Mono White deck and now I fall 80% of my games against aggro or monster-based decks.
I thought this problem was only in BO1 ranked matches so I tested in BO3 ranked matches, and the first three games were against aggro…
7 votes -
Too many hackers/cheaters and no way to report or ban them
MTGA has always been a cheaters paradise but now every mode is close to unplayable.
There is not a single mode where you can use standard decks without being matched against a hacker who just rigs the match.
For the record I like the concept of deck building. But it should be reserved for ranked and super competitive play, where it belongs, with all the butthurts who can't handle losing.
A "casual mode" would be handy where both players are limited to standard decks.- This is a card game - you never get beaten on skill, you get beaten by…
7 votes -
activated abilities not working
I cannot use the pop up screen for anything. I cannot activate an ability for a planeswalker. It lets me click on a button, but nothing happens and I time out. It also does not work when I try selecting a land for tapping or activating an ability. It lets me click on the land and the buttons are available, but I start timing out because clicking the option does nothing.
11 votes
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