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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10227 results found

  1. Shows me as Offline with no friends in friends list

    Whenever I'm online on the Steam version on my Steam Deck, it always shows me as offline and forcibly changes my status back to offline whenever I try and select that I'm online. Despite me having 5+ friends on my friends list, none of them are showing up, meaning I cannot direct challenge them at all. This has been going on for MONTHS with no sign of a fix in sight.

    7 votes

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  2. Invisible card in graveyard

    Turn two, opponent played smugglers copter, I pass. Turn 3, OP plays Restoration of Eiganjo. In response to the first saga trigger, I cast an abrade, targetting the smuggler's copter. Some unclear animations happened, and my abrade was put in the graveyard, but did not appear to resolve as the smuggler's copter was not destroyed. Opponent's graveyard showed that it had one card in it, but I could not view any cards in the graveyard. This occured in an event, and may have altered the outcome of the game, in which case I would like a refund.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Doubling season not working correctly

    Counters on planeswalkers are not doubling with doubling season or with vorinclex while doubling season is in play.

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Fix the shuffler number 9

    Running a deck during a standard event, use 18 lands 21 creatures, 21 non creatues. both of my starting hands, i mulliganed 1x, had 1 cavern of souls and 1 shivan reef. i only run 2 caverns and 4 reefs. Odds of that happening are astronomically low, only lost because shufler ****** me once again, we came to play magic not bend over. This is the third loss during this standard event i lost solely due to shuffler cheating for the opponent. fix this ****, give rewards for cheating.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. fix shuffler number 8

    Running deck with 18 lands, 21 creatures, 21 non creature spells. started hand with 2 land 4 creatures. proceeded to draw 3 lands. making the total cards seen by turn 4 5 lands 4 creatures 2 non creatures. Odds are extremely off from 1:3 deck ratio. Fix the shuffler, this is why arena is dying

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Red mono aggro should be quarantined at midweek magic events and free play.

    Trying to play MTG for the first time in a long time at a weekly event and getting matched against red aggro 5 times in a row and being pushed one way.
    Regardless of winning or losing, nothing is fun.
    The percentage of red aggro is ruthlessly high due to the rewards, which reduces diversity and makes the game more boring.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Phantom interference does not counter spell

    The 'Phantom interference' counter spell mode did not counter the 'Thunder Salvo' spell. I was not even given the chance to select a spell like you normally are when I played the counter spell on the stack. This resulted in a blow-out turn and their mythic lived to see another day. You'll never win a game after that.

    7 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  8. Continuous Bug Metagame Challenge

    I'm here to report continuous bugs in the metagame challenge, one above all is the sideboard bug! When I have to do the sideboarding process, the card screen goes blank and I can't read the quantity of cards present, this leads to a side board management problem and consequent impossibility of playing correctly!

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Casting spells with alternative costs

    You can't cast spells from exile using alternative costs if you do not have the mana open with lands eg: using phyrexian mana or convoke. They only work if you have enough mana open to pay the original casting cost.

    4 votes

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  10. indestructible

    When using Drown in Ichor to apply -4/-4 counters to Tajic or other indestructible creatures, they are not being put into the graveyard when toughness is 0.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Can't Purchase Gems in Steam Version of Game

    I recently switched to the Steam Version of the game so that updates would be managed by the steam client. Since doing so, however, I am no longer able to purchase gems.

    I have already confirmed that the Steam In-Game Overlay is enabled both in the Steam General settings and for Magic Arena specifically. My steam wallet has a payment method linked as well.

    After clicking the price on the "Confirm Purchase" screen, the screen returns back to the store, and nothing else happens. There are no errors, or any feedback given. I have attached my log, which seems to…

    29 votes

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    8 comments  ·  Store  ·  Admin →
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  12. Future Sets

    In the future, please stop creating cards that allow decks to cheat cards out of their graveyard. It's getting really old seeing people play Zombify or Abuelo's Awakening on my turn 3 and getting out Omniscience or the 9/9 Lifelink Ward destroy 3 permanents and just having the game be over on the spot. It's not fun to play against and requires no skill or ability at the game.

    Additionally, did you really have to make an aggro deck as a raid boss? Playing at high mythic it is 50% Red Deck wins or Boros Deck Wins, or Gruul Deck…

    1 vote

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  13. Monthly ban for time thieves

    When will you add an option to ban selected players?? Those time thieves are the worst thing that could have happened to Magic. Let us ban those players for a month (or until manually removed from ban list) - this should allow normal players to enjoy the game while at the same time should lengthen the queueing time for the ropers, meaning more play for people who really play Magic and less for the ones breaking the game.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Daily Deal packs do not give Golden pack progress

    I play on Android, the game is up to date. Today's special in the store is a MoM pack at 10% off. I bought one, expecting to get 1/10 progress towards a Golden Pack, but instead I remain at 0/10. The prompt under the Golden Pack progress bar says that progress can be earned by purchasing packs from one of the latest sets, including MoM. There is no indication that a daily deal pack is any different from a regular one in this regard. Please increase my Golden Pack progress as advertised.

    54 votes

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    22 comments  ·  Store  ·  Admin →
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  15. Unable to take game action

    Opponent passed turn, I was unable to take any game actions or cast spells. Turn tracker in bottom right was missing, my timer started ticking down. Restarted the app but by the time I got back in it had skipped my turn, lost game because of it

    6 votes

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    1 comment  ·  Events  ·  Admin →
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  16. Mobile iOS Crash

    MTGA Crashing when trying to enter a game on iOS. Has been happening for multiple days now and no attempts at restarting the device or app have fixed it.

    16 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. 4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Game suddenly ended with "GreError" and a forced draw

    In the middle of a game, after some series of normal-seeming actions, the game suddenly stopped with a server error reading "GreError" (I assume meaning a game rules engine error?) and a forced draw from the server. (The pop-up itself said "Result: Draw", implying that the server had handed out that result after the GRE error.)
    The client continued operating normally as if the match had been drawn (i.e., it showed the "Draw" result, allowed me to inspect the battlefield, returned to the home screen normally, etc.), but the match was obviously immediately stopped by this. (Thankfully a random unranked…

    14 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  19. Insidious Roots is Bugged on MTGA

    Insidious roots is completely broken - it's supposed to put creatures into play with summoning sickness, like any other spell, but for some reason on MTGA the plants it creates do NOT have summoning sickness, which makes it possible to exploit the triggers from cards like Ichor Drinker, Placid Rotttentail, etc. Needs to make the plant tokens have summoning sickness unless there is an effect giving them haste.

    12 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  20. surveil not revealing the correct cards

    when surveiling specifically with lilypad village for me it will reveal two cards then next turn when i draw i am given a different card that was not there

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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