MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10216 results found
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alchemy
It's being said 1000 times over here, but simply upvoting others is not enough. I thought Alchemy was a joke when announced and said "Oh well, I'll never play that." Now after it launches we learn that the card changes affect Historic with no option to turn it off.
Absolutely unacceptable.
I will not play Arena again until this change is reverted.
69 votes -
Bug reporter
I can't report a bug. I went to submit a request, I click "Report a bug or submit feedback (Powered by Uservoice)" then about 3 seconds later I am redirected to. https://feedback.wizards.com/forums/918667-mtg-arena-bugs
I am also trying to report a bug that says "Deck contains cards not in your collection." But I only use collected cards and nothing is marked red.
15 votes -
Compensation from Mana ***** to Mana Flood
As a player I enjoy playing draft on Arena. What is an absolute disaster to the experience is when you have to hope that you don't get flooded with mana or screwed with mana during game play. I can understand ever so often this happening, because it happens in real life. My last game played today was the absolute worst case I have ever seen of mana ***** since playing magic. 17 land deck and the entire game I drew one outside of the two I had in hand. My next draw had a 68% chance of drawing a land…
27 votes -
Server loss connection
Server loss connection
I lost two Premier Draft games due to server connection issues and related bizarre visual bugs (see screenshot attached of me not being able to cast a spell while the time counter keeps going down).
I attached the logs of these games, and I would like to be refunded my Premier Draft entry.
16 votes -
alchemy
As someone who has played almost every day for the past year and poured $1700+ into my Standard and Historic collections, the Alchemy changes in Historic make me regret ever playing Arena. Out of 20+ Historic decks only two were playable without swapping for rebalanced Alchemy cards, when they're not even the most broken cards in the format.
I got into Historic because I was a kitchen table player in paper and wanted a more challenging and interesting format closer to what I was use to without using the unsightly and annoyingly cumbersome MTGO platform. Now I can't even escape…
65 votes -
Asset Error Detected
Started a new update and all i get is a reoccurring "asset error detected" over and over again. I am using PC. I Have tried to do what this guide says to no effect:
Allso tried to do what this work arround guide without any change:
https://old.reddit.com/r/MagicArena/comments/g3ynsq/checking_for_updates_workarounds/
24 votes -
Purchase failed due to store error
Purchase gem failed from yesterday due to store error
34 votes -
Unable to Select Card in Premium Draft
I would like to request a refund on my draft due to a bug in the client that caused me to lose out on a key card.
- Give us the steps to reproduce the bug:
- enter premium draft
- select cards normally until pack 1 pick 6
- drag vampire interloper towards my deck, but then put it back
vampire interloper visually disappears and is unable to be selected or dragged into the deck.
Note which platform you’re using (PC, Mac, Android, or iOS)PC - Version 2021.9.0.3880.888241
Enter the actual results you’re experiencingas a result i was unable to pick…
105 votes -
Game is not fun anymore
This game is not fun anymore. I enjoyed it for a while until something happened in these last few months. Everyone plays the exact same decks with the same cards which cost a fortune and are annoying and awful. They basically just stop people from playing anything for enough rounds until they have enough mana to play a wipeout spell. It is extremely frustrating and not at all what this game is supposed to be, or has ever been, paper or otherwise. The new expansions haven't helped. Alchemy hasn't helped. Now Historic is going by the wayside.
If I wanted…
33 votes -
Bug: Ranking up not working
I am playing on PC and after winning three battles in "standard ranked" my rank wont go up.
Loading screen appears after battle "waiting for server" and rank progression does not load up.
I closed and started the client again, but did not solve the problem.
Log attached.
72 votes -
unable to login
i can't login to my account. on my pc or android. every time i login it says unable and i can either go to forums, reconnect, or log out. please adcise.
101 votes -
Can't purchase in store.
i have been unable to use the store for a while now, i have Reinstalled the client to know avail. If i can't use the store i can't play
\18 votes -
Players with excessive triggers on the stack will cause the opponent to start using timeouts and eventually lose
Any deck that has an infinite combo that puts triggers on the stack can cause this bug.
Give us the steps to reproduce the bugCreate an infinite loop of a flavor of your choosing. Scute, Oak... Whatever floats your boat.
Note which platform you’re using (PC, Mac, Android, or iOS)PC, but this is across all platforms.
Enter the actual results you’re experiencingAfter opponent puts an absurd number of triggers on the stack, eventually they use all of their timeouts and the game goes into an auto-resolve situation where the game will mandatorily choose a response to occur…
14 votes -
Explorer Brawl please
Brawl without all of the digital card nonsense. What a treat that would be.
17 votes -
Permanent Pauper Historic Format!
Many of us look forward to pauper events, but it's never enough. It would be awesome to be able to use our thousands of common wildcards to build pauper decks. Imagine being able to play pauper in free or ranked mode.
58 votes -
Forcing alchemy
Stop putting alchemy as the default for decks and playing. I dont want to play alchemy. I hate it, the implementation is awful and has pushed me to not even want to touch historic.
On top of that I get put into alchemy que accidentally because y'all are trying to force it down our throats by putting it as the default deck building format and default que. I have never once wanted to play alchemy or make a deck for it.
If your going to put that garbage into arena at least stop trying to force me to "try it…
29 votes -
Scute Swarm triggers skipped my turn on mobile
On mobile so no screenshots but opponent played scute swarm and managed to get 250 tokens out plus ~200 more triggers. Game lagged some while tokens were being generated and the remaining triggers resolved. By the time all triggers were resolved it was my turn and then immediately when to opponent’s turn and attack phase. Never showed a rope for me or my opponent. Game should not penalize me for my opponent creating so many tokens. If the token limit is 250 in game then why do any token-creating triggers need to resolve after the 250 is met? Honestly Scute…
19 votes -
Alchemy makes me quit Arena
I'm a long time magic player and have spent several thousands of dollars on this game but after yesterday's Alchemy announcement I am sorry to say that I am done playing constructed on Arena. You're losing me as a customer.
I don't like the idea of digital cards changing so that they don't match the real world physical cards. This is a cognitive load that is unnecessary. Change the card name to something else if you're planning on rebalancing cards. Paper and the original digital version of the card should be in sync. I'm done with constructed on Arena. I'm…
56 votes -
Draft Win Not Counted
Playing in a Premier Draft event, I won a match and it didn't count the win. The Victory screen displayed and the event win counter was still at 1 instead of moving to 2 wins.
Platform: Windows 10
Attaching game log and screenshot.55 votes -
47 votes
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