MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10219 results found
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Missing 5th mythic pack from bundle
After opening 4 out of 5 mythic packs, the 5th pack disappeared.
10 votes -
Alchemy what garbage.
FIX the shuffler.
Get rid of Alchemy(and If I'm not playing in Alchemy I don't want to see those fake cards in ANY of my other decks.)
Get rid of those bs Arena cards.
Arena is abomination of Magic in its current state. And you wonder why you can't get more Arena players LOL.
The latest running Joke. "If you want to learn how to play magic completely wrong go play arena."
28 votes -
Alchemy Cards in Historic
Get alchemy cards out of the historic format. If I wanted to play Hearthstone, I'd play Hearthstone.
31 votes -
Stop with Alchemy in Historic please!!
Hi,
Please, PLEASE stop putting Alchemy and other digital only cards cards in Historic (or other non-alchemy formats for that matter..)
It's such a dumb format now, just as Alchemy itself is just horrible.If you want to have Alchemy/Jumpstart on Arena, fine, but please leave Historic alone! If I wanted something where cards get made out of nothing I'd be playing heartstone or Eternal.
Jumpstart Horizons and Alchemy should not exist.
31 votes -
Shuffling
The update today, 12/9/2021 has had me having 0 lands in hand after multiple mulligans. This is ridiculous. It's to the point where I'm putting down arena. There's no point in playing a game that resembles an EA based strategy. I'd rather go and play some knockoff online before putting anymore time and energy into this. It would be a different story if it was a one off instance, but I have consistently had 0 land hands mulligan in down to 2 before drawing a hand of all lands. Something is amiss and needs to be fixed.
28 votes -
Alchemy decks are invalid in Bot Match
New Alchemy deck with new Omnath and Goldspan. Go to a bot match to try it out, deck is invalid. Mouse over deck, says "invalid cards: 0"
Unable to play the deck against Sparky.30 votes -
Mac optimization, iPad Pro optimization, and some Mac bugs, and please, please, fix fullscreen on Mac.
Mac game really needs improvement. (I have a MacBook Pro M1 with MacOS Monterey)
Recent bugs:
The text in menu buttons will not show up.
The app won't launch from the dock shortcut, have to launch from inside epic client.
Two-finger swiping on the touchpad doesn't work, it pretty much only scrolls in one direction, it just goes wild.
Sometimes going in and out of the app it will stop playing sound, or some other problem.It is just ridiculous that the fullscreen mode clips the sides of the screens. It only recently got full screen. Windowed doesn't seem to…
22 votes -
Better Bot Matches/ chose bot's Deck
is there a possibility to add a better bot experience?
sometimes i like to playtest ideas vs specific decks and as of now this cannot be done with the current bot
ty in advance16 votes -
network error
Since today, whenever I want to play I just receive a network error.
This is really annoying. Fix this buggy game!
62 votes -
rigged
Game is rigged!
Here is an example, I built a mill deck to force the opponent to concede and first game, I get my opponent down to 6 cards left in deck and guess what he pulls? Thassa's Oracle... No response when using the 6 word communication chat in Arena which tells me that I was playing against a bot.... I mean seriously... That's not luck.... its called rigged!Another example, I build a shock deck that is mainly raw damage instant sorcery cards! I get mana flooded and none of those cards that are mainly the portion of the…
53 votes -
Alternate card styles
Is this issue being worked? I reported this 2 weeks ago.
The alternate card styles show in deck builder but not in matches.
To be clear, its only card styles that the artwork vis different from the original arts on the card. so the styles that have motion but are still the same. art appear to work.
28 votes -
Unclear disconnect
Often I disconnect but don't realise as there's no way to determine whether I've actually disconnected or if the other player just isn't making any game actions. This is very frustrating and has lead to undeserved losses.
This wasn't a problem previously, but I have found that I can no longer rely on the 'waiting for server' spinner to appear when I am disconnected like I could in the past.
15 votes -
Black screen after update
Arena just updated and, after the mandatory update, doesn't start anymore. When I launch the game, all I get is the mouse cursor, that moves normally, on a black screen. No music, no titles, no messages, nothing. Just cursor and black screen.
I'm running the game on Windows 7. Worked perfectly just before the update.37 votes -
daily quest timer reset but no new quest
Third Daily Quests not resetting. Every day i don't get my 3rd daily quest. I'm unsure how i can recreate that.
PC
When the daily quest ticks over i'm only getting the daily win rewards quests as you can see in the below image. (the middle completed one is the weekly)
It should give me a quest.
Attached
no work around found.
9 votes -
Matchmaking broken
Matchmaking does not work. I have tried Historic Brawl, Jumpstart, and Standard Ranked queues. I sit in the queues for minutes and can't get a match. Either nobody is playing or matchmaker is broken, both of which should be Code Red for y'all.
59 votes -
Bad shuffling at start
My decks dont shuffle right i keep getting the same starting hand it makes playing boring because its a **** starting hand and everyone else is getting optimal start hands
24 votes -
22 votes
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connection
Game froze in the middle. Now it says, "Connection Lost." No matter what I do, it puts me in an endless cycle of "Connection Lost." screens. How can I reconnect?
17 votes -
Android Black Screen
Since yesterday's update I am unable to launch Arena on my Android phone. It worked fine Tuesday and no longer works. On launching the app I am stuck at a black screen. I tried fully uninstalling/reinstalling the app. After reinstalling, I was able to log in, but then it just got stuck on the black screen again.
19 votes -
"Maybe add a disclaimer that MTG Arena is.." total garbage. Rigged and not even remotely close to paper magic?
and fire the developers while at it.
12 votes
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