MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5697 results found
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Alchemy decks in standard
If I'm playing standard ranked , why am I facing alchemy decks? That seems very off balance as there are mechanics that are alchemy only and seems little one sided when my opponent is conjuring cards and using cards I don't have access to anymore. You guys really need to get on top of that because you are not going to restore my ranks I lost because of it.
2 votes -
mox amber
every time mox amber is played the game crashes immediately as soon as it starts its animation and continues to crash until the game is over because I can't access it. this is extremely frustrating and has caused me to lose many games. please do something
2 votes -
Server connection
In the middle of games, there will be a loading icon that says "connecting to server." My Internet connection isn't the problem, I always have 150 megabytes in download, and 100 megabytes of upload speeds. I'm also using a brand new Motorola Power 5g 2024, more than capable of playing this game. FIX YOUR SERVERS!
5 votes -
Crash, crash, crash
Crash over and over during some games, but not all. Took video of the game as I restarted, crashed, restarted, crashed. There doesn’t seem to be any particular event that triggered it, my iPad has plenty of memory, and it’s updated as far as it can go.
https://drive.google.com/drive/folders/15eAzTqAL0kUbvTBwYtKZS1T_T5rmyzjH59 votes -
Osteomancer Adept Glitch
When I activated Osteomancer Adept, I was unable to select the cards in my graveyard as forage targets.
15 votes -
drafting hand smoothing hackers manipulating draws causing all land draws. possible exploit in deckbuilding
drafting hand smoothing hackers manipulating draws causing all land draws. possible exploit in deckbuilding. the example photo is a different game playing in explorer vs a desert deck. i only drew 1 land out of about 8 or 9 draws running 22 land. almost every draw they had was a land. hand smoothing and color smoothing should not be match based but deck/draw turn based. very disappointed in a lot of matches where my opponents build manipulates how my draws and color/mana cost ratios pan out.
4 votes -
Tapped card with double strike still attacked me
Just was in a duel with a dragon deck and he played Terror of Mount Velus. Authority of the Consuls immediately activated and tapped the Terror of Mount Velus and then he attacked me anyways and I was hit with a bugged double strike attack.
I was not expecting it to happen so I did not capture the information for a full ticket, this is the first time a monster was ever able to attack even though it was tapped so I was not expecting it and did not screen shot the bug.
1 vote -
Could not cast Gravepact turn two with dark ritual and an untapped island
Could not cast Gravepact turn two with dark ritual and an untapped island.
1 vote -
Xande, Dark Mage not working correctly
This card is supposed to get +1/+1 for every non-creature non-land card in your graveyard, but it's only getting +1/+1 for cards that ENTER the graveyard AFTER it's in play.
Steps to reproduce:
- Play 2 instants or sorceries and have them in the graveyard
- Play Xande
- Note that it's still a 3/3, despite them being in your graveyard
- Then play another instant or sorcery
- Now it is a 4/4 (where it should really be a 6/6)
- Win the match anyway because you opponent just keeps playing small cats! :-)
1 vote -
No Season Rewards Progress
I am not progressing in my season rewards. I have been stuck at Platinum Tier 1 for a few weeks. Can I fix this, or does it need to be done on your end?
1 vote -
Cerebral Download
I was in the 3rd game of the 1st round of a Traditional Draft EOE. I was dominating the match, played the card Cerebral Download, did the surveil of 3 cards, and the game automatically counted it as a loss. I still had many cards left in my deck, so it was not a loss due to running out of cards. Please look into this, as I spent gems.
1 vote -
Game stopped updating my side and falsly showed opponent timing out
I was in an arena match, my phone hit 20% battery life and went into battery saver and closed the app. I turned that off and reopened the app and was back in the match. This happened like 7 turns earlier but I'm bringing it up on case it's a root cause.
My opponent is declaring attackers. It shows them declaring and then activating another card and then it just sits there for awhile it shows there timer running out, them using a timeout timer and eventually when that dies it all of a sudden shows that it's there turn…
1 vote -
gameplay is broken
This game is broken, everything is now too big too fast. It's getting lame, I play Magic for 30 years now and still play commander with my friends, but man.. even commander starts to feel busted. MTGA is boring as ****, everyone netdeck and its now just getting out of hand... cards do too much for the possible removal and possibilities to get big are always there... can't enjoy games now, the table flip in seconds and you lose or win, I don't have fun winning like that either. I press the sad face every time I see one, its…
3 votes -
Impossible to join arena for iOS
Always CRASH when I try to log in!
After the new update is impossible open mtg Arena for me!
Please fix this bug🙏 thanx3 votes -
Casting Dragonologist does not let me select a card
After casting Dragonologist in draft, I was not presented with the "select card" option at all. There was no option to move to the next phase so I had to let the turn timer expire. I had both an Instant and a Dragon Creature in the top 6 cards of my library.
3 votes -
1 hit guranteed kill?! Bloodletter of Aclazotz + Unstoppable Slasher
So, if you have Bloodletter of Aclazotz on the battlefield and you achieve 1 hit with Unstoppable Slasher you're insta-killed.
This is "working as intended" on the cards, but clearly an interaction in Standard that, shall we say, needs "revision".
13 votes -
DURESS alt art bug in Grave
Geisha Alt for DURESS is showing as Japanese in the Grave. My opponents grave was showing jp in the name and text. Hovering the cards is still showing as English. Just a graphical bug in a source file somewhere. Acting normal otherwise.
1 vote -
App froze screen went blank
started ranked match on iOS iPad. The screen was on „entering the match”. After a minute the app freezed screen went black. Couldn’t re enter the app or a game for a minute and final,y when I could, I lost a match
1 vote -
Unable to connect on phone and pc
Can not connect to magic arena, getting the errors:
Network error
Or
unable to get collectionProblem is on windows 11 AND on my android phone.
Before I was able to play, but game was laggy and the store suddenly had a lock symbol om it, on restart I was not able to connect anymore.
Friend of mine said my account was online, while I was unable to login.
It worked on my pc suddenly, but half an hour later I got the same error again.Costumer support seems to not even read my message and just reply with standard…
1 vote -
Donc maintenant c'est "No Limite"
Maintenant c'est "No Limite" avec le matchmaking en classement?
Leurs foutu algorithme truqué jusqu'à l'os vous oppose des adversaires plus classé d'un niveau........jusqu'au bout ce groupe financier abusera de statégie pour multiplier la frustration des joueurs dans l'espoir qu'ils lachent des dollars....
C'est pathétique de mercantilisme grasseux au détriment de l'expérience de jeux.
1 vote
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