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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

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Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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5675 results found

  1. rigged

    Do you draft with only two colors? Don't worry, you'll only see one color with the other's cards in the opening hand.
    Are you a good player who mulligans this? Yes
    Don't worry, I do 2 times more because of the garbage hands you'll get and lose because you have 3 cards less than your opponent.
    That's not all, if you have the audacity to look for a playable hand you will still be flooded or stuck in mana by the game.
    Enjoy your garbage draft. Wait, it's only very occasionally right? Wrong, it will happen to you very often.…

    2 votes

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  2. Lose connection middle of good match

    I swear I'll be in the middle of a very good match where I am doing well then out of nowhere I'll crash and lose connection to server it feels like I'm being hacked by someone who is butthurt they are losing what makes it worse is I'm clearly winning when this happens but by the time I get back in I've timed out and lost the match which is ********

    5 votes

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  3. Network Error

    I got on to launch my game and I keep getting a network error message. My internet works but the website says there are no issues.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Solemnity/Nine Lives

    I have Solemnity and Nine Lives on the table, as well as a Guide of Souls. I cast another creature and normally I should gain 1 life and get an energy. I receive neither and the Solemnity glitters in red, meaning that it activates. Thus, it's for me a bug.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Obvious Bug/Cheating

    Just played someone that had more than 4 copies of Soulstone Sanctuary in their deck. 2 in the graveyard, 2 animated in play, and then played a 5th. I always thought unique lands like that one were restricted to 4 copies. This game is free to play but it would seem that it's too much for some weak hearts so they need to cheat. I know y'all probably won't do anything about it, but at least I tried to say something. Thank you for nothing, in advance

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Defeated with Platinum Angel

    How in the world did I lose the match with three platinum angels on the line?
    I lost due to a bug, nothing had changed in previous turns, how did I lose?
    Rigged game. I want explanations.

    And you still owe me 1000 coins from last time. Ridiculous, I had 3 platinum angels in play, I couldn't lose and the opponent couldn't win!!!!

    3 votes

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  7. Sideboard Bug Bo3/ Problema con el sideboard Bo3

    El sideboard jugando explorer bo3 da problemas, a veces haces click en las cartas y no te deja cambiarlas, si tienes por ejemplo kaheera y metes otra criatura que no es compatible se queda pillada la aplicación, incluso reseteando el cliente (en vez de quitar a kaheera automáticamente como sería lo lógico o preguntarte si la quieres quitar de compañero)
    A veces salen imágenes blancas por el menú después de estos bugs.
    Ojalá lo pudieran arreglar ya que el bo3 es un elemento clave del juego.

    The sideboard when playing explorer bo3 gives problems, sometimes you click on the cards…

    2 votes

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  8. Doubling season

    Poison counters are not doubling when I proliferate and doubling season is in play

    2 votes

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  9. Your shuffle algorithm SSSSSUUUUUCCCCCKKKKKSSSSS!!!!!

    Because I can't update an existing post. I went in to out 2 cards and introduced another 2 land. That's 29 land in a 75 card deck abdominal still only 2 lands in opening hand, highest mana cards in opening hand and no land in 4 draws, 4 GAMES IN A ROW!

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Fix the shuffler 12

    Mythic ranked, deck with 18 lands 21 creatures 21 spells,used fugitive codebreaker to draw extra 3 cards on turn 4, by next draw i had seen 8 lands and 7 non lands in total. wtf is this ****. Literall impossible odds that would never happen in real magic, fix the shuffler this is why arena is dying.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Card shuffler

    Why do that need 3 to 4 mulligan regularly? I have over the recommended manna amount. Fix your ******* game. It's turning to ****. I think mtg is dying off

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Bug with Dragonhawk, Fate's Tempest

    On MTGA currently there is a bug with Dragonhawk, Fate's Tempest where the ability will count previously exiled cards with a different Dragonhawk on the field than the one that created the delayed trigger. The rules text specifies "The delayed triggered ability created by Dragonhawk's last ability counts only cards that were exiled by the ability that created it. It doesn't count cards exiled by previous instances of Dragonhawk's last ability or by the abilities of other Dragonhawks you may have controlled previously."

    Just completed a match where opponent had played a Dragonhawk, i killed it, then they played a…

    5 votes

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  13. Fix the dmn shuffler

    Diamond 1 trying to rank, deck is 18 lands, 21 creatures, 21 spells. Turn 7 on the play, ive drawn 3 lands 3 creatures, and 7 spells. This ratio is literally impossible. We came to play magic not bend over for the shuffler. There is no way in **** my deck gives me that ratio, the chances are less then 1 in ten million.
    Fix the gawd dmn shuffler already.

    8 votes

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  14. Nerf/Ban Alchemy cards

    Sorry not sorry, the Alchemy cards are unbalanced and make the experience of playing a match stressful and/or unfair. I understand that alchemy is a "full digital" format, but creating cards that even in the physical format would be banned everywhere should't be your focus. Grenzo, Crooked Jailer and Mythweaver Poq are just a couple of example, but I could cite every creature with the intensity keyword (another senseless feature of Alchemy). I say that these card are unfair because there is no strategy nor there Is a downside/balance/cost for the abilities of this card. Take Mythweaver Poq: it copies…

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Cheating

    I am sick and tired of playing employees of the company and the cheating they do to make sure you lose, it isn't and algo problem its an employee problem and they should not be allowed to play against non employees. Its pathetic that you are not transparent about the matches and allow the players to view what transpired so as to become better players, but thats not what you want, you want money that is all. I just posted about this problem earlier on several other complaints and what do the employees do in response make sure I played…

    3 votes

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  16. Insidious Roots / Osteomancer Adept

    I use activated capacity of Osteomancer Adept and exile 3 cards from my graveyard to cast a creature from my graveyard.
    Insidious roots should have créate 4 tokens but only 2 have been created.

    6 votes

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  17. Osteromancer

    I was playing Premier Draft during this screenshot.

    I tapped my Osteomancer Adept to cast a creature from my graveyard. I have had three other creatures that I can exile to forage. As I try to cast one, the other three glowed which I assume is for submission to forage.

    But whenever I click the cards, it gets dragged and not selected. Was trying different things, like trying to cast a different creature, but still not working. I eventually timed out.

    Not sure why I couldn't cast my creature.

    6 votes

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  18. rigged rng

    How rigged this game is to make you lose in beautiful forced streaks, it doesn't matter, it absolutely doesn't matter what you do, deck you play, mulligans, etc. it doesn't matter, if you play bo3 it doesn't matter, your hands are garbage, they always have the perfect card to beat you , it doesn't matter hahaha except for their youtubers, people with influence or whales.
    Don't put money into this garbage, they humiliate us in bad ways, I hope that in their next lives they receive this karma, it will come to them :)

    11 votes

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  19. 3 votes

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  20. サイドボードが変更できない

    ここ数日、自分のPCか相手のPCがフリーズして固まって再起動した際に、BO3マッチでサイドボードを変更することができないバグが生じてます。

    この仕様のせいでサイドボードを変更することができず、敗北してしまった試合が何件も発生しています。

    ユーザーにとって極めて腹立たしい事態なので、速やかにこのバグを直してください。

    2 votes

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