MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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850 results found
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Come on with the dds script
In a payed for game plenty of service and 30 to 2 and all of a sudden I cast equipment spell and it will not attach it sits there frozen this happening all the time how on earth can you expect anyone to spend 8000 gems on any event and have your favorites out here with Dds scripts that would be fruad
1 vote -
Quest to complete 3 quick draft matches does not complete
The quest to complete 3 quick draft matches does not complete after doing the matches. It will also not navigate to quick draft when clicking on the quest. I have found this occurs after the rotation to a new quick draft event.
2 votes -
jump in bug of no resign botton
Jump in 2/1 win and haven't resign button, I can't finish the 5 jump in quest
6 votes -
Jump-in event stuck bug - with steps to reproduce
Hello,
Last week, I experienced a bug where the jump-into event got stuck, which seems to have been occurring for a while now, according to the bug reports.
Upon getting a win in the "Jump-into Final Fantasy" event, the "Play" button changed to "Home," and the "Resign" button disappeared, preventing the player from continuing or starting a new event.
Since I encountered a similar issue during a Midweek Magic event a few months ago, I believe I’ve figured out what’s happening.
The main cause appears to be when the event progresses to N + 1 wins before the reward for…
3 votes -
Mastery pass reward level 49
Mastery pass level 49 did not give me mythic card reward. I received a common card :/. Please advise
2 votes -
Sparky's Challenge No Reward After 3rd Win
Noticed "Sparky's Challenge" in the events tab, and had time to kill so decided to play it. Got 2 victories rather easily, and collected a card reward after each. However, after my 3rd victory I was taken directly back to the home screen with no "random cosmetic" reward, and "Sparky's Challenge" completely gone.
I manually checked my cosmetic inventories one by one, and nothing new is present. Tried closing the game and reopening it and repairing the files, still have the same issue.
Feel I was robbed/cheated a bit. Not cool.5 votes -
No rewards
I had done a quick draft event this morning. I think it expired this afternoon but I did not get the rewards from winning a few rounds.
Through the omenpath.l quick draft from 10/14/251 vote -
bad variable ref in the 7 win preview for "Arena Direct - Sealed Japanese Modern Horizons 3" event
bad variable ref in the 7 win preview for "Arena Direct - Sealed Japanese Modern Horizons 3" event. shows Reward: {quantity} when you hover over reward preview
1 vote -
Flashback Drafts
Why are flashback drafts only a week long? They are about the only reason left to play, and if it's a good set, jamming in as many drafts as possible in that time window takes the fun out of it.
1 vote -
All-Out Assault bug
I had the enchantment I played and it didn't give +1/+1 to the tokens I put into attack. It cost me the game.
2 votes -
mid week magic
i started a game towards the end of the event, the event ended while i was in the game. i won that game and didnt get the reward
1 vote -
Update of 11 Go in the middle of a premier draft
Hello there!
I got kicked out of a draft when I was mid of pack 2 this 4th of August at 12h37 UTC.
When I tried to restart, the client launched an update of 11Go, as if I was reinstalling the whole game.
I would like to have my 1500 gems back, since my draft was ruined and my deck is unplayable...Thanks in advance, keep up the good work, your game is amazing <3
2 votes -
Karakyk Guardian
My opponent's Karakyk Guardian did not lose hexproof after it dealt damage in a premier draft.
4 votes -
Draft problem -
I was drafting Through the Omenpath - Trad. Draft, when halfway through pack 3, the system reported of a network error, and I was kicket out of the draft. It was not a network error on my side, as I was able to access websites etc. When I was able to log back in, the draft was completed, and I had received a number of off-colour cards. Therefore, I would like to ask for a reimbursement of my draft.
1 vote -
desconexión en draft
se me desconecto en plena partida de draft y dio como partida perdida, por favor podrían solucionar muchas gracias.
1 vote -
"Play" and "Resign" buttons are not displayed in Jump In! event.
When I accessed Jump-In! event, "Play" and "Resign" buttons are not displayed.
Thus, it is not possible to play or resign from the Jump-In! event.11 votes -
Unable to take Game Action
at around 10:45 today during a premier draft, arena stopped allowing me to take game actions, though i could see my opponents highlights so the game wasn’t frozen, i checked my internet connection and it was strong. arena made me skip my turn, which resulted in me losing the game, which resulted in my draft event ending and wasting my gems, thank you for your help resolving the issue!
1 vote -
Illegal Card Vraska in Standard Event
Illegal 6 mana black card from Phyrexia being used in standard event. I've lost multiple games like this. Please fix.
2 votes -
Wrong Draft Bug
I entered into a traditional through the omenpaths draft and instead it through me into a quick pick 2 draft. This is not the one I wanted as I am not a fan of the pick 2 drafts.
1 vote -
Fleem
Despite playing in a OM1 traditional draft in September, I have yet to receive the Fleem cosmetics. Please let the people dream! Give us Fleem!
1 vote
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