MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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847 results found
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BUG: Did not recieve quest reward for doing 3 matches in Quick Draft
I did a Quick Draft today after the quest for doing 3 Quick Draft matches appeared and won 3 times and lost 3 times, and did not receive any credit for the quest that gives 1000 gold and requires me to complete 3 Quick Draft matches. Attached is the log file.
1 vote -
Maestry pass rewards
No rewards after leveling! 2 week and the problem is still here. Do something. Give me my rewards
10 votes -
Quick Draft Play Three Matches Challenge Broken
Like others have posted (from at least 2 years ago it seems) the Quick Draft Challenge to play 3 matches does not count the quick draft matches that I've played. According to comments on Reddit, it seems like the challenge might be linked to a past event, hence why it is not counting for EoE currently (and again, other comments point out that it's been broken way before EoE released).
1 vote -
bug
Game crashed multiple times on starting new game when doing a quick draft event. Couldn't get past the waiting for opponent screen, you hear the game start sound and the game crashed. Happened about 5 times. Then it was just registered as a loss.
1 vote -
Free loss in quick draft
I was 2-2 in tarkir quick draft. I got connected into a match, but got "kicked out" to the quick draft screen. I clicked "play" and won the game, but after finishing it I got both a win and a loss, thus ending my draft. I want a refund.
2 votes -
1 vote
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In a quick draft after collecting a deck, when entering a match, it throws you into the menu and the match does not start. The bug that was
In a quick draft after collecting a deck, when entering a match, it throws you into the menu and the match does not start. The bug that was a month ago is repeated.
1 vote -
Card interaction bug
Mid week magic - EOE constructed.
I was not able to to use rust harvester's ability - tap 2 to exile target artifact from graveyard. On my oreplate pangolin which was in graveyard. Oreplate pangolin is an artifact creature.
1 vote -
Android app crash on "Waiting for opponent..." while joining draft
The android app is prone to crash right before joning matches, which then results in a lost game.
After these crashes, is impossible to reconnect through mobile, the app will continue crashing on the very same message, right before joining the game.When I was near my laptop I was able to quickly join from PC and play the match there, but this is a very annoying issue.
At the very least, don't give the loss if a player never gets to see his hand.Please, this will be much appreciate, thanks
1 vote -
Next arena direct should be any other set than EOE because it is not fun at all.
Some sort of flashback Arena direct would be quite swell.
Some good ones would be Kaldheim, Strixhaven, midnight hunt, or neo1 vote -
Creature Exiled Erroneously
- I was playing a Limited Draft of EoE.
- I had an Illvoi Infiltrator enchanted with Meltstrider's Resolve.
- My opponent cast Seam Rip on the Meltsrider's Resolve.
- The enchantment and the creature were both exiled
- It should have only happened to the enchantment. The enchantment cost is (G) and the Illvoi Infiltrator cost is (2)(U). The Illvoi Infiltrator costs more than what Seam Rip affects. (2) or less.
- Playing on PC
- Log attached.
1 vote -
Quick draft and game loss
Game crashed and lost the game i was in, which resulted in ending the draft i was in. i would like my gems back please
1 vote -
extra loss in a premire draft
I should be 3-2 after a loss in a premire draft. But I got an extra loss. It beacme 3-3.
10 votes -
Arena crash in the middle of a game
Yesterday I was playing Premier Draft from EoE and suddenly Arena crash and get connected 3 turns later. Due to this problem I get my 3 loss and lost my gems.
I ask youtu refund my gems
I didnt get the sreenshot but I trust that you can check it out
Thanks!1 vote -
Achievements not being counted
Achievements not counting games played. Working on Historic and Alchemy. Games are not being counted. Count has remained static for a while now.
1 vote -
Game win registered as a loss
I won a game of Arena Cube but the client registered it as my third loss which ended my run.
9 votes -
Quest not progressing
My daily quests have simply stopped progressing when I was almost done with them. Please Wizards, I would really like this extra gold since it's the last day before the new set.
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290 votes -
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Unable to rank up this season
At the beginning of this season, I checked my ranking but just saw last season’s end ranking with an exclamation mark over it. I don’t gain ranks in ranked matches now. (Username and User number removed for privacy)
1 vote -
Mastery pass reward failed to recieve
The edge of eternities mastery pass gave me the mythic card reward for reaching level 9, but failed to do so upon reaching level 12. tried to capture t log to add to this issue, but the button isnt working on mobile.
1 vote -
MasterPass
I did not receive my mythic rare cards for level 9 and level 12. Please advise as this is VERY important and I believe many players are dealing with this. Please sort ASAP. Thank you!
1 vote
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