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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9378 results found

  1. Card elements not loading properly

    During gameplay, about 2/3 of the games I have been playing recently are displaying with only card text, and outlines of the card frames. Card Art, backing texture, and some frame elements are not displaying correctly. See screenshot of opening hand. During gameplay, cards will sometimes load their textures for art, etc, but mostly stay as text + highlighted frames when selecting cards. Method of play: PC.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Connection problems

    Once again, today there was a problem connecting with Arena from iPhone. Once again for no reason and without warning the client loses connection during a game. Once again the problem is not with the device, which is the latest iPhone model available and does not present these connection problems when using other applications. Please try to solve this serious problem, because it makes it very difficult and problematic to continue playing Arena and massively ruins the gaming experience.

    9 votes

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  3. Fullscreen mode does not remember previous resolution

    Fullscreen does not remember previous resolution.

    In past versions, exiting full screen mode would return the PC client to its previously chosen resolution . For example, I play on a 4k monitor, but in windowed mode, I play in 1440p. Last year, when I would exit full screen with the keyboard shortcut, the screen would return to its former size, but at some point, it just started becoming a window with the screen's full resolution. I play on three Windows devices, running both 10 and 11, and the behavior is the same. This makes playing the game in full screen…

    11 votes

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  4. Color Challenge stuck on resume

    I have completed all the color challenges, but a recent update that made some changes to the tutorial and the "learn more" section of the game has now placed a "resume" option on my home screen. There is nothing to resume, and therefore this flag will not clear. It's bugging me

    286 votes

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  5. Please for the love of god FIX YOUR SHUFFLE ALGORITHM!!!!!

    I am so sick and tired of getting all 3 of something I have 3 of in my deck but can't get 3 of something I have 25 of in my deck.🤬

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. The game disconnect, and return to the menu.

    Lately (2 weeks or so) sometimes the game disconnect in the middle of a round and returns to the title. I restart the app and its the same, i assume its a bug

    2 votes

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  7. Venerated Rotpriest does not trigger properly from spells copied by Taigam, Master Opportunist

    Steps to reproduce:
    1. Control both [[Venerated Rotpriest]] and [[Taigam, Master Opportunist]]
    2. Cast any spell (e.g. [[Defend the Rider]]’s protection mode) targeting Rotpriest as your second spell in a turn.
    3. Taigam and Rotpriest trigger off the initial cast: the opponent gets a poison counter, and the original spell is copied, exiled, and suspended as expected.
    4. THE ISSUE: At this point, the Rotpriest becomes the target of the copied spell, but does not trigger when it should! According to several magic judges I asked, this is no different than [[Leyline of Resonance]] spell copies being able to re-trigger…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Roping

    Username WIN is a time-wasting, stalling, roper. He roped me every single turn of the game. I don't know exactly when the game started, but I'm guessing that the game had already been going on for about 10 minutes when I checked my time at 1:32 pm, and I started taking screenshots from 1:35 pm to 2:06 pm as shown on the metadata from the screenshots. The game ended at 2:12 pm. I roped him back to show him how it feels, but I never let my bar get low enough to use a timeout as you can see from…

    3 votes

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  9. Roping

    Username WIN is a time-wasting, stalling, roper. He roped me every single turn of the game. I don't know exactly when the game started, but I'm guessing that the game had already been going on for about 10 minutes when I checked my time at 1:32 pm, and I started taking screenshots from 1:35 pm to 2:06 pm as shown on the metadata from the screenshots. The game ended at 2:12 pm. I roped him back to show him how it feels, but I never let my bar get low enough to use a timeout as you can see from…

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  10. daily mission didn't give any gold

    i completed a 750 gold daily mission but didn't received the gold

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. MTGArena One-time Manabase purchase: promoting deck diversity and player engagement

    One of the base issues new players face when attempting to get into MtgArena vs other forms of magic is developing a collection that allows for creativity and deckbuilding. In the standard format a large issue of this is the prohibitive number of wildcards needed to establish a manabase. Jumping into the game and needing 20+ wildcards to create a multicolored deck limits creativity and diversity. This ultimately leads to a favoritism towards mono colored decks and skews the metagame. If a new play does indeed spend a vast number of resources in order to craft a 2+ color manabase,…

    1 vote

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  12. your game is now garbage. arena is rigged.

    making me draw terribly a dozen games in a row because i previously did well makes for a horrible customer experience. dont pretend your ai isnt doing it on purpose. 2 green mana, 4 white mana, 1 card in hand, costs 1 and white, cast a 4 mana spell, ai automatically taps all 4 white mana, no creatures or other cards have any abilities that require green, lose the game next turn that i would have otherwise won. 2 games back to back where i drew 8 of 1 color land and 0 of the other color. the chances of…

    5 votes

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  13. Stack Issues IOS

    In every match, items get stuck on the stack and freeze up the game for a moment before unfreezing, but large images get stuck in the stack still blocking the viewing field on IOS

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Playing cards

    There is a bad glitch that has affected my last two games. I have the latest version on Android. Whenever I play a new card it is suspended at the side, and does not get placed on the game board. This happens to my opponent lso, but new cards hover in the graveyard area. I have screenshots to show this.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. cascade brawl

    During the cascade brawl event, whenever I cast my very first spell of the game, there's a bug that doesn't allow me to cast whatever spell I cascaded into. As seen in the screenshot, it asks if I like to cast whatever is on the stack without paying its mana cost but doesn't actually show me what the revealed card is, and only gives me an option to resolve the original spell, despite having targets to cascade into in my deck, and thus whatever card is revealed is shuffled back into my deck. This has gone on for several games…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Quick Draft games ending

    I am on a quick draft atm. I played 3 games as expected. 4th to 6th were ended in the midle of the game and returned to quick draft screen without changes on victories and losses.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  17. incorrect rules interactions

    During a quick draft match on Arena I crewed a Midnight Mangler and then equipped The Aetherspark to it. Since the vehicle is an artifact creature during other players' turns, I had assumed there would be no point at which it would stop being a creature until my next turn, but the equipment still fell off at end of turn.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Collection Count of Foundations is bugged.

    Please reimburse players with rare and mythic wildcards due to the bug in your code. I have been opening regular packs, mythic packs, and golden packs of Foundations and instead of getting cards I am yet lacking from the set I am getting gems. It makes me wish I wouldn't have bought gems this week to get more packs. I feel like I have been scammed.

    4 votes

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  19. 呪い金の矛槍の

    呪い金の矛槍のテキストで、正しくは「先制攻撃とトランプルを持つ。」のところが、「先制攻撃と接死を持つ。」になっている。

    6 votes

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  20. Ashaya, Soul of the Wild and Mythweaver Poq infinite loop

    If Ashaya is in play and Mythweaver Poq is played, an infinite loop begins with no way to stop it.

    46 votes

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    19 comments  ·  Gameplay  ·  Admin →
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