MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6187 results found
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Alchemy cards in Historic format
I chose the historic format when creating my deck, I chose the historic gameplay mode when queuing up, I do not include any alchemy cards in my deck, but I still get matched against people with Alchemy cards in their decks. It seems the alchemy set is incorrectly included in the historic playable list.
21 votes -
Flash Bug?
Why can I not cast a flash based card in response to my opponent's spell? There was no other card on field with flash , and I had the correct amount and type of mana. Can you please fix this game, inbetween random crashes, and all other sort of ****, this is why I would never recommend or spend any money on this "game" in it's current state, probably lose some friends over this if I did.
13 votes -
continual freezes during gameplay
My arena client continually freezes during gameplay and eventually crashes out with windows error.
It seems to most commonly happen when a special effect is being played for a card that has one, so the ability to turn those off might be a useful start. At the moment it's unplayable.
278 votes -
Cascade broken
I'm trying to play sliver cascade and I'm running into multiple issues. Sometimes when I cast my Commander it will cascade into a card and then not give me the option to cast it. Other times I will have my commander out and cast a 4 drop sliver which will cascade into a 3 drop sliver which will cascade into a 2 drop artifact and not let me choose to cast the artifact. This bug has yet to let me cast my mox amber even though it will cascade to the card. The last bug with this is sometimes it…
31 votes -
mastery missing rewards
Missing lvl 13 rewards from mastery pass 2021.9.0.3880.888241
40 votes -
Rank Bug
I am not gaining rank when I win games, but I am losing rank when I lose, the ranking system is completely broken. This seemed to start when I first played BO3 in Mythic, until then I had only been playing BO1 and everything seemed to be working as expected.
20 votes -
Additional loss in draft
Dear MTG Arena support,
I received an additional loss in a Premiere Draft.
Hope to receive further details.Matteo
98 votes -
Daily wins providing incorrect rewards
Daily win rewards providing ICR instead of gold at 4/15 wins.
18 votes -
2 land cards out of 25 cards dealt. 25 land deck.
2 land cards out of 25 cards dealt. 25 land deck.
Set a minimum land card per starting hand to 2 or 3.25 votes -
Not receiving credit for daily quest or XP
Not getting credit for daily quest or XP no tics for casting colored spells nothing. Zippo, nada!!
16 votes -
going second
10 times in a row I have to go second in the game, after a victory 5 or more times I go second, this is ridiculous.
11 votes -
16 lands in a row
72 cards, 29 lands. Drawing 16 lands in a row and nothing else should never happen in a shuffled deck.
16 votes -
Enable banning players that abuse rope
Some players abuse the roping system, clearly to annoy the opponent. It's extremely detrimental to the experience and to the community. Yes, you can report players but frankly no one know if anything happens at all after that.
There should be a feature that if a player ropes every single priority more than 10 times on a game it allows you to ban that player so you don't ever play against that player again.
18 votes -
Authentication Failed For User
After I log onto to MTG Arena on a windows, I immediately receive a message saying "Authentication Failed for Aliensummer" (My username)
I've tried to restart the windows, and I can see it loading the card base data behind the window but I am unable to log on.
40 votes -
My initial starting hand in every game is inconsistent and I think the deck shuffling and hand dealing is unrealistic.
I have 25 creatures in my deck, only 21 noncreature spells and 29 land. Every game I have played lately I am always getting like 3-4 noncreature spells and only 1-2 or sometimes 0 creatures in my initial hand. I am also hardly seeing creatures in my initial hand that I have 4 of in my deck but am always seeing noncreature spells that I only have 1-3 of and am getting duplicates or multiples of those spells in my opening hand. It just seems very unrealistic and inconsistent (the shuffling mechanism isn't randomising enough perhaps?) It is just very…
13 votes -
Mobile game constant crashing
Since the release of Neon Dynasty my game constantly crashes during gameplay. I am playing on mobile iOS. It happens every other game and has caused me to lose countless games effecting my ability to climb the ranked ladder. It’s very difficult to keep playing when I can’t make any progress from the game closing and not letting me rejoin games.
11 votes -
Sideboard cards are incorrect in sideboard viewer
After sideboarding in a best-of-3 match, when I select "view sideboard" in-game, my sideboard is incorrect; cards that are not in my sideboard (because I have sideboarded them in) are listed as being in my sideboard, and cards I have sideboarded out do not appear in my sideboard.
Platform: Android
Device: Samsung Galaxy S10e
OS Version: Latest available56 votes -
Avatar bug
I am using my android phone to play mtga.
I have the Halana and Alena Avatar. It shows before and after the match, but during match it shows Vivian15 votes -
Disable enemy card hovering
Do you approve of the annoyance caused by an opponent constantly swirling there mouse over cards and highlighting / flashing / whatever you call it?
The feature has no value in the game.
Please add a switch to DISABLE MOUSE OVER FUNCTION that causes card animation.45 votes -
can't enter any matches,not even a bot match. stuck on loading/matchmaking screen indefinitely.
can't enter any matches,not even a bot match. stuck on loading/matchmaking screen indefinitely.
26 votes
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