MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5512 results found
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Monthly ban for time thieves
When will you add an option to ban selected players?? Those time thieves are the worst thing that could have happened to Magic. Let us ban those players for a month (or until manually removed from ban list) - this should allow normal players to enjoy the game while at the same time should lengthen the queueing time for the ropers, meaning more play for people who really play Magic and less for the ones breaking the game.
8 votes -
When are you going to do something about your shuffle algorithm?
9 lands drawn in a row. get real!
4 votes -
Insidious Roots is Bugged on MTGA
Insidious roots is completely broken - it's supposed to put creatures into play with summoning sickness, like any other spell, but for some reason on MTGA the plants it creates do NOT have summoning sickness, which makes it possible to exploit the triggers from cards like Ichor Drinker, Placid Rotttentail, etc. Needs to make the plant tokens have summoning sickness unless there is an effect giving them haste.
12 votes -
sound effect keeps looping
since last update May 21, when playing or exiling Dusk Animus from hand using the plot ability, the related sound effect (the crackling and buzzing sound) keeps playing in a loop for the rest of the match. when playing or exiling a second copy of Dust Animus, another sound effect starts looping and keeps playing, and so on.
playing on mobile, Android Galaxy S23Ultra
6 votes -
Product Suggestion Leave Historic Alone
With the new Alchemy format, can we please have it separated from Historic? You are going to be nerfing cards considering the standard environment, please leave them alone for Historic decks.
2,470 votes -
repeatedly gathering local files bug
Every time I start MTG Arena, the game is "gathering local files" which takes a couple of minutes (on PC via Steam).
Temporarily, this issue can be fixed by setting the registry entry "HashFilesOnStartup_..." to 0.
But when restarting the next time, it is gathering local files again.17 votes -
Wick with Lifelink doesn't gain life with activated ability
Giving Wick, the Whorled Mind lifelink (via a lifelink counter by Nezumi Prowler) and then activating his ability to fling a snail and draw cards, I did not gain life when Wick dealt the damage. The result I expected is that you would deal damage, draw cards, and gain life equal to the rat's power because it says that he deals the damage himself.
3 votes -
Dopplegang
GreError. Cast Dopplegang on virtue of strength with a multiple of 4 or higher and it instantly does the error. Especially if I go and copy lands.
11 votes -
your land algorythm is totally *********
your land algorythm is totally *********, drew 11 lands among 16 in a draft deck, and the amonunt of times this happens can't be random
4 votes -
Destroyed indestructible
Using Sliver Hivelord and maskwood nexus to make creatures indestructible but a card that said “ each player with a power 4 or greater draw a card, then destroy all creatures” destroyed all my creatures, which should not be possible by definition. Also it would not let me get a capture log. Playing from iphone 13 promax
3 votes -
Match making and the shuffler
I like mtga but I feel that the program is rigging matches. Im tired of drawing 2 lands every game. My hands are either mana flooded or mana screwed. I don't even try using a mulligan anymore because I either get screwed harder or flooded. For some reason I get flooded or screwed hard against mono red. I noticed that most of my lost games have been because of this. I understand that no hand is perfect but I NEVER had an issue this consistent in paper magic. Please stop rigging our ranked matches. Or please fix your shuffler. Mtga…
18 votes -
urgent necropsy Bugged
Urgent Necropsy seams bugged had 5 cards in graveyard well above total mana cost 5. was targeting a single creature (terror of the peaks.)
got the message card cant be cast becuse additianal cost cant be payed. additianl cost here is collect evidense which i had well above 5 in my graveyard.3 votes -
Brawl Banlist Update
Historic brawl banlist needs an update. It is mindboggling that a card like Mana Drain (banned in Legacy) is viewed as acceptable in this format when Natural Order (Legacy legal) is banned.
Having your 3 to 4 MV card Mana Drained on Turn 3 to 4 is effectively an auto-loss. If this card is to be kept in the format than any deck playing it should be relegated into the top tier queue
7 votes -
Ban Etali, Primal Conqueror
Etali, Primal Conqueror has no place in standard
There should be no reason that one card is so powerful, that it can win the game in one turn, literally instantly! Playing against someone who can go from an empty board to casting through their entire deck and mine, flooding their board with copies is broken. There is no reason this card should be in standard. Turn seven they went from an empty board to a full board and I lost, not because they swung with their now full board of creatures, but because all the copies of they made of…
6 votes -
Rng is fun
Opponents with libraries of 60+ cards curve perfectly in Diamond, get the perfect interaction playing jank decks.
The ranked ones are not competitive, they are garbage created to waste our time except for the whales or people with influence in the game who will steal the perfect cards every game until they reach the first mythical positions.
Fun.7 votes -
Game froze up
It's all in the log. Game froze up, don't know why.
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Log20230621_021339.log 167 KB -
UTC_Log - 01-29-2023 23.54.15.log 7 KB -
Log20220905_150718.log 13 KB -
Log20220224_142638.log 32 KB -
Log20210928_052309.log 1492 KB -
error-2.png 2765 KB -
error-1.png 253 KB -
Log20210902_203617.log 13 KB -
Log20210812_200920.log 329 KB -
Log20210108_212236.log 628 KB -
FROZEN GAME.png 2040 KB -
Log20200727_041423.log 546 KB -
UTC_Log - 07-05-2020 18.34.08.log 167 KB
43 votes -
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Been playing for over 3 years MTG Arena and Im tired
Im ******* tired of this ****** library shuffle. Its impossible to get good games when EVERY ******* GAME its always the same. First hand always 7 lands and 0 speels, then a ******* mulligan to only get ******* spells only. Fix your ****** deck shuffle algorhytm for once.
4 votes -
Improve Matchmaking
Please improve matchmaking. It's impossible to find the same deck type in each format all the time. It is clear that matchmaking is flawed and needs to be recalibrated. It makes very boring and dull the game experience.
8 votes -
Arena frequently disconnects
In matches and in deck builder arena will frequently lose connection and give the waiting for server screen. This happens every 60 seconds or so and across all devices and networks. When the lost connection screen appears I am able to hit reconnect and continue as normal.
Suggestion, arena should automatically try to reconnect and do it's best to not interrupt gameplay even if some packets are lost. When in the deck builder why do I need to be interrupted by a waiting for server screen that stops everything.
Really love this game but these disconnections are making the game…6 votes -
Give us an option for removing opponent card highlighting
We need two quality of life updates. These need to be in the settings and toggle options.
Currently when our opponent puts their mouse over a card it highlights the card. This is annoying, we do not need to see this. Setting to turn it off.
Anonymous name mode setting. 99% of players we do not need or want to see their names. Give us a setting to turn off their names so it's anonymous.
Then make a match history list that shows us a history of the last 20 players we played against. There we can go to this…
7 votes
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